I love the diversity in my work. My tasks are ever-changing and it keeps me challenged and give the opportunity to learn new things and grow.
This business model seems really dated overall, and I haven't seen a lot of interesting innovation. I do not think this business will last.
Our customer service teams and technicians are undervalued, and our processes are cumbersome.
There's a real lack of innovation or any concern about how top-heavy and disengaged this company is. No interest from the 3 leaders who run everything on hearing new ideas or feedback. They always know best. Due to industry changes and some pretty poor decisions, I don't think this company will last
I've seen some really negative feedback from our service provider partners. I think we can do better in supporting them and get more coverage to meet SLAs
Customers are allowed to walk all over team members.
nature of work is repetitive
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