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The company culture is very dated and uncomfortable. The CEO always has his favorite people and idea of the moment, and if you are one of those, great, if not, be gone with you. The in-crowd can do no wrong; while anyone else gets practically yelled at for even having an idea.
What's going wrong and how can it be improved?
Our customer service teams and technicians are undervalued, and our processes are cumbersome.
What is most positive about the culture and environment at your company?
Most people generally want to do their jobs well and collaborate with others. This may not always happen, but it's not the fault of individuals, generally.
What do you like best about the leadership team?
The executive leadership team is dominated by the CEO and CTO, who could both use some leadership coaching. If they make decisions that end up being a hot mess, they certainly don't take any responsibility for it.
What are some of the best things about your team?
For the most part, the people I work with are good, hard-working, and friendly. There are a number of pretty ineffective people, and some stuck points because people have been here forever and that's how it's always been done.
Why do you feel undervalued and what would make you feel better about your compensation?
The bonus structure is needlessly complicated and often very difficult to tie back into my work. I doubt we'll even get a bonus this year, though that is certainly not due to any decisions I made or lack of follow through on my part.
Other Employee Reviews for Vixxo
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