Jobcase FAQs

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This article is about posting jobs through your Employer account. If you want to know how to post a job for free, see How do I post a free job?

Click on the “Menu” button in the upper left corner [#1], and then "Post a Job or Volunteer" [#2]. From here, you can choose to post a job to one of your company locations or to a company location that is not a part of your Employer plan(note that job posted outside of your Employer plan are free butwill not receive the same promotion or features that Employer jobs get). Click "Post to one of your StreetSmarts locations" [#3] to continue to the job posting tool.

If your account is connected to multiple companies, you will have the option to choose which one you are posting to [#4]. If you only have one, just click "Next."

If you are managing multiple company locations, you can select which location to post the job to [#5]. If you only have one location, just click "Next."

The next page will allow you to set the title of your job posting [#6] and the method you want applicants to use to apply [#7]. We recommend giving your job posting a clear and concise job title (you will be able to add a description on the next page). For more information on viewing applications, see How do I see my job applicants? When you have set your job title and preferred application receiving method, click "Post."

The final page [#8] allows you to add details to your job post, including the employment type, a description, job requirements, job preferences, company culture, and an expiration date.When a job reaches its expiration date, it is automatically hidden from public view (but it is not deleted). When you have finished adding the desired information, click "Finish" to post the job. All job posts are subject to review, so there may be a delay between when you submit the job and when it is made public.

For more information on how to see the status of job postings, see How do I know if my job posting is visible to the public? To learn how to edit an existing job posting, see Can I edit my job postings? Additional information on how to write good job postings can be found in What should a good job posting include?

Jobcase is and always will be free for members of the Jobcase community. For Employers interested in promoting their jobs to Jobcase members, there is a paid service that provides access to promoted job postings, customized company pages, and more!

To get started, goto www.jobcase.com/streetsmarts/hello and start finding local talent!

Welcome! You can edit any portion of your resume on the " My Info " page by clicking "Edit" next to any portion of your profile that needs editing or removal. Don't forget to save your changes!

You may also upload a resume by clicking the "Upload a resume" button on the far right of the page (if you are on a computer) or down near the bottom (if you are on a cell phone). Please make sure your resume is in either .PDF or .DOC format.

To join Jobcase and open an account, visit the Jobcase home page. Then click "Sign Up" on the top right of the page andenter your email address, create a password, and activate your account. Welcome to the Jobcase community!

First make sure you are logged in. Then go into " My Info ",and upload your resume by clicking the "Upload a resume" on the far right of the page. Please make sure your resume is in either PDF or DOC format.

It is possible for you to edit your profile manually to add your resume experience. If you log in, then click on "My Info", you will be able to edit each field individually and save the results.

Yes, don't worry! To unsubscribe from emails use the unsubscribe link at the bottom of our emails, or let us know at [email protected] !

If you've uploaded a resume to your Jobcase account, you will be able to see it by clicking on the "My Info" page, then checking the links located above the "Upload a resume" button. Next to each link is a red 'X' that you can click to delete the uploaded resume. If you'd prefer to edit the information directly on your profile you should be able to on the "My Info" page by clicking "Edit" next to any portion of your profile that needs editing or removal. Don't forget to save your changes!

Welcome to Jobcase, we're so happy you're here! The first step in using Jobcase for your job search would be for you to log in and complete your profile so that employers can view it and fellow Jobcasers will be able to see it to help you out! You can log in and fill out your profile here.

Once your profile is completed, the next thing that you'll want to do would be to use our job search page. This page is where you can search for jobs by keyword, company name, job title, and location. This will bring up a list of results, and you can click on any job that interests you. Some of the jobs on our site have 1 click apply, and for many jobs you need to follow the link and complete the employer’s application process. Our job search page is located here.

You also may benefit from taking part in our community. This is where Jobcase members come together and share experiences and advice about their job search. You may post questions, share stories, and even share a little inspiration if you'd like! Our community is located here. Good luck!

In order to use our candidate management tools, you will need to select "Jobcase Inbox" as the apply method on your Job Postings. Please note: If you are using an external apply link or have a job feed setup, you will not be able to view candidates from within your Jobcase account.

For a list of candidates who have applied to your job(s), follow these steps:

1. From your Employer Center, click on Candidates.

2. To view the full candidate profile, click on the candidate name.

3. If you have hit the maximum viewable limit, you'll have to decline candidates in order to see more. To do this, click the three dots on the right. Then click on Decline Candidate.

To log out of your account, click "My Info" on the top right of the page. Once you're in "My Info", click "Edit Profile Settings" just under that. Inside the Profile Settings page, the "Log Out" button will be on the bottom right. You can log in again with the “Log In” link at the top of the page the next time you’re ready to use your account!

Jobcase users do not have usernames--rather, you use your e-mail address to log into the website. If you want to see or change how your name is displayed on your profile, click on "My Info" at the top of the page and then "Edit" next to your name.

However, if you are looking for your Jobcase profile link, you may find it on your "My Info" page under your name and location information!

StreetSmarts is a service for employers that leverages the power of Jobcase's over 75million members to help employers get the most out of their hiring process. Gain access to unlimited promoted job postings, a customized company page, candidate recommendations sent right to your inbox, and more!

You can get started hiring on Jobcase today with a free trial by going to www.jobcase.com/streetsmarts.

If you have saved jobs on your Jobcase page, first make sure you are logged in, then click on the menu button on the top left of the page. This will open a menu with a "My Jobs" tab. Click the “My Jobs” tab and your saved jobs will be available there. For each job, please click on the link with the job title you've saved. This will open a new window with the job description and an "Apply now" button. Good luck!

Jobcase for Employers leverages the power of over 75 million members to help employers get the most out of their hiring process. Gain access to promoted job postings, a customized company page, candidate recommendations sent right to your inbox, and more!

Start hiring on Jobcase today by visiting www.jobcase.com/streetsmarts/hello

We’ll be sad to see you go and hope we made sure you got the most out of your experience. Email us at [email protected] or give us a call at 855-271-2007 and we’ll take care of your cancellation.

Sometimes a company will fill a role before the job is removed from their website. Likewise, companies may continue to collect applications for future needs even when they aren’t actively hiring. When in doubt, please contact the employer directly, or email us at [email protected] if you have any questions!

Unfortunately, atthis time we are unable to link Jobcase with other job search accounts. We recommend downloading your resume to your computer as a PDF and uploading it onto your Jobcase account that way!

You can search Jobcase profiles for friends or business acquaintances here.

Once you’ve found them, try giving them a praise!

You can change your account password by logging into your account at Jobcase, clicking ‘My Info’, and ‘Edit Profile Settings’.

If you would like to changethe address on any of your location pages, e-mail us at [email protected] with thepage you would like updated and the new address you would like to use.

To edit your location page, click on "Menu" [#1] in the top-left corner of the page and then "Employer Center" [#2]. This will bring you to the public view of your company's location page--click "Edit Your Page" [#3] to access the page editing tool.

From the page editing tool, you can set any of the following sections of your page:

Local contact person

"About" box

YouTube channel (embedded or link)

Map and city information

Photos

Twitter (embedded or link)

Facebook (embedded or link)

Company website (embedded or link)

Wikipedia (embedded or link)

Yahoo Finance (embedded or link)

Yelp reviews (embedded or link)

You can change the order that section appear in your page by clicking the "up" and "down" arrows next to a section [#4]. You can hide most sections by clicking the "No [SECTION] to show" button in the section's box (note thatJobcase reviews cannot be hidden).

You can also add other external links to your page for anything that is not covered by the above fields. Click the"Add more links..." button at the bottom of the page to add additional External Link sections to your page. The External Link tool allows you to add the URL [#5] and then define the title of the link [#6], a description to appear below it [#7], and an optional custom image to display (which will override the default image when the link loads) [#8]. Delete an External Link section by clicking the "Delete" button in the lower-right corner of the box [#9].

Once you have made all the changes you would like to make, click "Save" at the top or bottom of the page [#10].

If you manage multiple company locations, all of the pages associated with your subscription can be found under the "Location Brand" tab that you’ll see on the left side menu of the Employer Center dashboard [#11]. If you'd like to make changes that apply to all of your locations simultaneously, click "Edit all location pages" [#12].

Yes! You can edit your job postings at anytime and those changes will be reflected on the site almost immediately.

1. From your Employer Center, click on Job Posts in the left hand navigation bar.

How do I use promotion slots?

2. After navigating to the Job Posts page, click on the blue "Manage" link to the right of the job posting.Clicking on this will open a menu with several options:

“Edit Job” - change any field related to how the job is displayed (including title, description, and expiration date)

“Promote Job” - only for subscriptions with promotion slots; see “How do I use promotion slots?”

“View Candidates” - view all of the candidates that have applied to this job so far

“Duplicate Job” - duplicate the job to any of your StreetSmarts locations

“Delete Job” - permanently remove the job posting from Jobcase

“Hide Job” / “Unhide Job” - add or remove the job posting from public view and search results without deleting it from Jobcase

Click "Edit Job" to make changes to job details.

3. Make your desired changes and don't forget to hit "Save Details" ave at the bottom of the page.

To learn how to post a new job, see How do I post a job? To learn how to delete a job posting, see How do I delete a job posting? If your subscription uses promotion slots, see

Follow these steps to add your company logo to location pages and job postings:

1. From your Employer Center, click on "Location Brand" in the left hand navigation bar. Then click on the address of the location page.

[email protected].

2. Click on the blue "Edit Logo" button on the next page

3. Click "Chose File" to upload an image.

Please note: We recommended using images that are 90x90. You can also send us your image and we'll upload it for you. Feel free to contact us at

Private messages are called Casemails on Jobcase. To send a casemail to another member, just go to that member’s profile and click on the “Message” button.

This article is about posting personal jobs as a Jobcase member. If you have a StreetSmarts account, see How do I post a job in StreetSmarts?

Click on the “Menu” button in the upper left corner [#1], and then "Post a Job or Volunteer" [#2]. On the following page, you can select whether you are posting a job or volunteering opportunity [#3]. After that, enter the name of the company you are posting the job for [#4], as well as the specific location that you would like to post the job to (by city, state, or zip code) [#5].

Next, select the specific location that you would like to post your job to [#6]. If the location you would like to post the job to does not appear on the list, click "Add a new company" [#7] and follow the given instructions.

Once you have picked the location you want, set the title of your job posting [#8] and the method you want applicants to use to apply [#9]. We recommend giving your job posting a clear and concise job title (you will be able to add a description on the next page). For more information on viewing applications, see How do I see my job applicants? When you have set your job title and preferred application receiving method, click "Post."

The final page [#10] allows you to add details to your job post, including the employment type, a description, job requirements, job preferences, company culture, and an expiration date.When a job reaches its expiration date, it is automatically hidden from public view (but it is not deleted). When you have finished adding the desired information, click "Finish" to post the job. All job posts are subject to review, so there may be a delay between when you submit the job and when it is made public.

Employers are always encouraged to engage with the community and share their experiences--check out our Help Center sections for members to learn more!

Recommended Candidates are Jobcase members that the Jobcase team has carefully selected as great potential matches for your open position. Our technology looks at the information in your job description and matches it to all the information we know about our members who live near your business. We then send you recommended candidates to review who we think are a great fit for you role. This process saves you time and effort so you can find your next great employee faster.

To access and review your recommended candidates, click on the "Candidates" tab from your StreetSmarts dashboard [#1], then "Recommended Candidates" [#2]. From here, you can click on a candidate's name [#3] to seetheir profile. You also have the option to invite the user to apply [#4] ordecline them [#5]. Note that RecommendedCandidates do not know that they have been recommended unless you invite them, and they are not notified if you decline them.

If you can’t find the information you’re looking for, please email us at [email protected]. We also recommend asking your question in our community if you believe others would benefit from learning the answer. You may ask questions in our community here.

At this time we do notshow users who has viewed their profile.

We’re sorry! This likely means our site has been scheduled for maintenance or the job is expired. Please try us again later. If you continue to have the issue please contact us at [email protected] !

You can send a resume to anyone if you know their email address! First, log in to your Jobcase account, then click the Menu button on the top left of the page. This will open a menu bar where you can choose the “Send a Resume” option.

It's oftenthe content of a job posting that determines the quantityand quality of the applicants it receives. The first thing to consider when writing a job post is the title of the position, since this will be the first thing that anyone sees of the job. We highly recommend keeping job titles concise. Make sure to include accurate reflections of the position that you want to fill.

Naming a position"GUARANTEED BEST COMMISSION IN THE STATE!!" may grab some attention, but it ultimately says nothing about the job itself, meaning that many qualified candidates might pass over it in favor of job postings that show the position title up-front.

Similarly, if the position title listed in your job posting doesn't actually contain the name of the position, it will be much more difficult for someone to search for. In the example above, if a jobseeker were to search the phrase "sales," that posting probably won't show up in the results since it isn't being listed as a "Sales Representative" position.

Job Descriptionshould be an overview of what an applicant can expect of the job--this would likely include the duties associated with the position, the schedule, and any benefits that are offered by the company for this position.

Job Requirementsshould include any specific criteria that an applicant must meet before applying for the job. This might include something like "Must be over 18 years old" or "At least 3 years of experience with plumbing."

Job Preferences are additional criteria that aren't mandatory, but should still be considered by applicants. Something like "Associate's Degree preferred" would be appropriate here.

Company Culture is an optional field where you would describe the company as a whole, rather than the specific position. An example of a brief company culture description would be "We are a fast-paced, customer-oriented workplace with a high emphasis on open communication and employee satisfaction."

You can also optionally set an expiration date for your job if you would like it automatically taken down on a certain date.

To learn more about how to post a job, see How do I post a job?

You can update your profile picture by logging into your account at Jobcase and clicking ‘My Info’. Under the current profile picture, you can select the ‘add’/’change’ button. This will allow you to select your new profile picture.

Once you post a job, our technology goes to work and starts finding the most qualified candidates for you. We work with more than 100 job boards to distribute your job postings and also use our technology to match the information from your posting to all the information we know about our members. We then send you recommended candidates whom you can invite to apply for your positions. This saves you time and effort and happens for each of the unlimited number of jobs you want to post.

To see a company location's talk page, click the "Talk" tab [#1]. All the conversations that have been started on the location page will be shown here. To reply to a conversation, click the "Reply" button beneath it [#2], type your comment into the box [#3], and then click "Post" [#4].

Information found in all posts includes:

Conversation starter's name [A]

Subject line [B]

Number of likes [C]

Number of replies [D]

Length of time since posted [E]

Note that any comment made by you or one of your Team Members will be indicated by an orange check mark next to their name [F].

A conversation is a discussion posted to our Jobcase community.Feel like talking to the community at large? Check out our community page www.jobcase.com/community to discuss anything, whether it is how someone can stand out in a job interview or just questions about what our members look for in a company.

You can also have discussions about anything relevant to your company in the “Talk” section of your company’s location page. For more information on replying to conversations posted to your company's location page, see How do I reply to a conversation posted to my company page?

There is a limit to the number of applications you can view on the Candidates page. Candidates are organized from top to bottom by "featured candidates" (notice the star icon next to the applicants name) and by date of application.

To load more applications into view, make sure to decline the candidates you are not interested in. To decline a candidate, click the "Decline" link in the top right hand corner after opening the application page. Or, you can click the three dots to the right of the applicants name on the Candidate page ("...") and select 'Decline".

Work-from-home opportunities are frequently discussed in the Jobcase community. We recommend that you exercise caution when looking for these types of positions and only apply to reputable companies who need remote workers (you will need to do a lot of internet research to make sure!). We also recommend to explore job sites like Upwork and Guru. While they do have membership fees, those fees help make sure that the projects you see on the sites are legitimate. You also might want to bookmark this great list of how to spot and avoid a job scam.

You may be receiving job alerts that don't interest you because you haven't filled out the work preferences on your Jobcase account.

Please make sure you’re logged in and go to your profile page to fill out your information, especially the work preferences at the bottom of the page. This is where you can specify your career level, salary preferred, and industry of interest.

If you continue to receive irrelevant job alerts even after you've updated your account, please let us know at [email protected].

We are send job fair emails to our members by their location. Currently, we're working on a job fairs page, so stay tuned! In the meantime, please make sure your location is listed correctly on your profile page to make sure you’ll get our emails!

When you submit an application through Jobcase that application is sent directly to the employer, so it is not possible to revise or withdraw applications once they have been submitted. The same is likelytrue if you filled out an application on an employer's website. If you think that you made a mistake on an application and wish to correct it, we recommend that you reach out to the employer to inform them directly.

Remember: it's best to keepyour Jobcase profile up-to-date to ensure that future applications have the most current information aboutyour work history!

Employers often use Jobcase’s “People Search” tool to find qualified candidates to fill their roles. Chances are an employer came across your Jobcase profile and thought you may be a great fit! You can respond to the employer through Jobcase, and officially apply to the job if interested.

If you didn’t apply to a job but you’re being offered a position upfront, you may want to ask about this in our community or contact [email protected] to help you determine if the position is real or not. Don’t forget, here’s a great list of ways to identify and avoid a job scam: How to Spot a Job Scam

We believe in having a network that can assist you in your job search! You are receiving our community posts to help keep you up-to-date with current information being posted in our community. If you’d like to unsubscribe or change your preferences you may do so at the bottom of the community alert emails.

Praises are a way for someone to give you a shout-out or an acknowledgement that you’ve done something great. It means you’re a great coworker, community member, friend, colleague, or team member!

You may ask other Jobcasers to give you praise by first making sure you are logged in, and then by visiting your profile page here. Look on the right hand if you are on a computer or scroll down, if your using a mobile device to the blue “Ask for Praise” button. This button will allow you to share your profile and ask for praise through Facebook, Twitter, or email! You may also praise others on Jobcase.

When you fill out praises, you are given the option to add a comment about why you thinksomeone is awesome! If you got a praise without a comment, perhaps your praiser is shy, or they think your greatness speaks for itself!

Yes, many people with a criminal record have jobs, you are not alone!Here is a group for ex-offenders on Jobcase that you can join: Jobcase Ex-Offenders. They provide information on local job hirings, career advice, and other advice you may need for your work life.

There's another fantastic resource specifically for ex-offenders in the world: exoffenders.net. This website was created to help folks in your position learn about their options and give them the tools they need to re-enter the workforce.

You can also findinformation about how employers can benefit from hiring ex-offenders here: Resources for Ex-Offenders

When looking at jobs in our search results, first click on the job you’re interested in. After you open the full job description, there will be a button allowing you to apply. If you still can’t find it, please contact us at [email protected] and let us know what company, location, and job you were trying to apply to!

If you need to reset you password without logging in (such as if you forgot it), click "Login" [#1] in the top-right corner of the page and then "Forgot Password?" [#2]. After you enter the email address you used to sign up for Jobcase with you will be sent instructions.

If you are already logged in and would like to change your password or email address, click on "My Info" [#3], "More" [#4], and then "Profile Settings" [#5]. From here, you can use use the "Login" settings box [#6] to change your email address or your password.

To getto your list of current job postings, click on the “Menu” button in the upper left corner [#1], and then "Employer Center" [#2]. This will bring you to your Candidates page--from there, click "See Your Jobs" [#3].

To learn more about managing your jobs, see How do I post a job?, Can I edit my job postings?, and How do I delete a job posting?