3DR Labs Claimed Company
Headquartered in Louisville, Kentucky, 3DR Labs, LLC, the largest 3D medical image post-processing lab in the U.S., provides 24/7/365 access to more than 200 expert radiologic technologists. Founded in 2005, 3DR Labs provides services to hundreds of hospital imaging departments, stand-alone imaging centers, and radiology practices. Turnaround times for CT and MRI exams are guaranteed within hours or even minutes.
3DR Labs also offers Imaging Excellence Advisory Services where our expert imaging advisors provide creative, practical, and sustainable solutions for your most difficult department challenges. With 3DR Labs, hospital imaging leaders have access to a high level of expertise and experience a truly collaborative relationship. read more
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I spoke to a founder of 3DR who said, “her baby was torn apart.” In the time I worked there, I felt the same. I went from loving my job to dreading every day. They overwork, underpay, force employees to work alone, and claim to prioritize patient care. In reality, they prioritize pro
What is most positive about the culture and environment at your company?
The hard-working and friendly staff, the work from home aspect, PTO, and benefits.
What does the leadership team need to get better at?
Prioritizing patient care over profits. Honesty and transparency from management. Providing ample training to employees before systematic changes. Listening to concerns of employees instead of incessantly gaslighting and dismissing them. Learning empathy.
What are some of the best things about your team?
I worked with an amazing team who busted their butts every day for this company despite being undervalued and underpaid. They care about the work they do, and poor management is not representative of the team at all.
Response from 3DR Labs
Dear reviewer - I completely understand how a founder of 3DR would feel that way. We’ve experienced a lot of change over the past 15 years. The 1,100+ customers who trust us with their 3D image post-processing services appreciate the high quality level of our services and the guaranteed turnaround time of exams within hours or even minutes. Our business has grown 30-40% each year to where we are seeing well over 600,000 patient cases annually. We have been told we are the employer of choice for radiologic technologists by recruiters and incoming rad techs, and apologize that you had this experience while working at 3DR Labs.
We appreciate you taking the time to share your experience working here at 3DR Labs. Culture is very important at 3DR Labs, and we take your feedback very seriously. We are committed to maintaining and upholding our company values of teamwork, integrity, accountability, excellence, and leadership.
Additionally, 3DR Labs has a Culture Advocacy Board (CAB) where team members are encouraged to provide feedback and suggestions. All feedback submitted to the CAB is kept strictly anonymous. Employees can report concerns without fear of reprimand or retaliation. We also encourage you to raise these issues with your supervisor, so we may address and rectify these issues. Our Ethics Hotline is another resource you may use in Paylocity. The ethics hotline is maintained by a third party to ensure the privacy and anonymity of reports. Thank you again.
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