Pegasystems Employee Reviews | Comparably
Pegasystems Claimed Company
Pega provides a powerful platform that empowers the world’s leading organizations to unlock business-transforming outcomes with real-time optimization. Clients use our enterprise AI decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow. read more
EMPLOYEE
PARTICIPANTS
396
TOTAL
RATINGS
5321
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Pegasystems Employee Reviews

Out of 830 Pegasystems employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Pegasystems improve their work culture. The Design team, with 100% positive reviews, reports the best experience at Pegasystems compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 14% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Leadership team was within reach and we were kept aware of plans and goals

They try to drive lot of innovations

Open to listen and reachbale, supportive.

forward looking and embracing technology

Review from Engineering Dept

Transparent empathic experienced and steady

What does the leadership team need to get better at?

Leadership Reviews

Be open and clear on strategy and goals

Review from Sales Dept

Listening instead of assuming. People are leaving in droves for a reason.

Management is exploitative. Stop treating employees as enemies, and stop giving yourself bonuses based on how much you abuse them.

Review from Engineering Dept

Better communication to staff and company

Review from HR Dept

delegation. less micromanagement. strategic initiatives. praise.

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

Base compensation is highly competitive

Compensated fairly in the market

Medical insurance, Mobile and internent bills

very comprehensive and satisfying package

Review from Engineering Dept

Commissions are the best part

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Parity with peers and market

Yes, not enough salary or bonuses

Being paid competive on the market.

Get a pay rise to feel appreciated

Salary is less as compared to the market

What are some of the best things about your team?

Team Reviews

They really care about their work and stakeholders. People work to support one another, not just their own agendas.

very helpful, innovative, fun, and they share great ideas

collaborative supporting helping result challenging

Review from Engineering Dept

My team values being Collaborative, supportive, and innovative

Our team has plenty of diversity.

Review from Design Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

create more trust, avoid unclear messages and sudden changes in strategy

Review from Sales Dept

Recognise that all functions contribute to the bottom line, not just Sales. HR needs to have some accountability around the lack of morale and engagement.

Review from Business Development Dept

Get to know people who are not from the same background as you.

All of the good coworkers have moved on over the past 10 years. Pega is only able to hire people to warm seats.

Review from Engineering Dept

Need more focus on achieving objectives, and less political game-playing especially related to sales forecasts

Review from Business Development Dept

What is most positive about the culture and environment at your company?

Environment Reviews

How easy it is to find likeminded colleagues. The leadership and people team has worked hard to address unacceptable behaviours and are passionate about DEIB.

Stable work but good exposure to different technologies

work life balance, Health and Wellness Initiatives

One of the best places to work, open, honest, playful and enjoyable

Very supportive team structure that focuses on collaboration.

Review from Design Dept

What needs to change to make the company culture better?

Environment Reviews

CEO (founder) needs to step down to let the company scale at pace. HR needs a complete overhaul and be PEOPLE instead of PROCESS focused.

Review from Business Development Dept

Culture is to set unrealistic goals (to make people stretch), celebrations are non-existent (no joy, just... what's next?)

Review from Product Dept

It's a strange blend of chaos and bureaucracy.

Review from Engineering Dept

Less negativity from the top.

What did you like most about the interview process?

Interviews Reviews

Very thorough process with a variety of people.

Review from Design Dept

I had the chance to meet a wide variety of people, learn the software, and get an honest feel for the company culture

it was quick - met senior people - had a decision and offer quickly

It was a smooth process

immediate feedback with ratings given

What would you improve about your company's interview process?

Interviews Reviews

I joined more than 5 years ago, am sure things have changed. I had people not showing up for meetings and best available was not very good.

Review from Product Dept

Tell people applying not to bother - all the jobs are going to India.

Review from Engineering Dept

My process (and I have heard similar stories from others) was a bit confrontational which took me by surprise. Not by management, but by HR/recruiting. There is a new VP of HR, (and the only woman in upper management), so hopefully that has changed.

Review from Marketing Dept

Recruiters don't give you a sense of what it will be like to work at Pega as a mid-career woman, at least (me).

Review from Product Dept

What makes you most happy at work?

Outlook Reviews

My lovely colleagues and the ability to operate with autonomy

Meaningful Work, Supportive Team, Work-Life Balance

Being motivated to learn - share knowledge - work hard to be better. Being respected. Being supported. Laughing.

Review from Operations Dept

Knowing that the product i build is helping customers solve complex problems

Helping clients and/or helping someone at Pega close a sale

What's going wrong and how can it be improved?

Outlook Reviews

I am not confident there are plans to improve what's going wrong in the near term

Review from Sales Dept

too much workload. tasks added which are not part of performance metrics yet no consideration given to decreased time to do the measured tasks.

Review from Customer Support Dept

Management is exploitative, and interactions between Product Management and Engineering are toxic and political.

Review from Engineering Dept

It's not that I don't look forward to going to work at Pega, I just don't look forward to going to work in general.

Review from Marketing Dept

What do you like best about your company?

Outlook Reviews

The idea of quitting. Working at Pega was a mistake.

Review from Engineering Dept

Opportunity for career growth inside the company.

Review from Engineering Dept

What would you most like to see improved at your company?

Outlook Reviews

Everything. Start by firing everyone who is a Director and above.

Review from Engineering Dept

More internal system investment

More fun, less serious.

Review from Engineering Dept
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