Wayfair Competitors | Comparably
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PARTICIPANTS
248
TOTAL
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Wayfair Competitors

Wayfair competitors include Amazon, Macy's, Homepolish, Hayneedle and One Kings lane. Wayfair ranks 2nd in CEO Score on Comparably vs its competitors. See below how Wayfair compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
4th
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
4th
NPS Rank
3rd
Pricing Rank
5th
Customer Service
5th

See Wayfair Culture vs Competitors:

Wayfair Competitors
RankCompanyScore
1Amazon73
2Wayfair71
3Macy's62
4Homepolish58
5Hayneedle31

Wayfair Competitors at a Glance

Product Quality Score Comparison

Wayfair Ranks 4th in Product Quality Score

100 Customers rate Wayfair's Product Quality Score a 1.9/5, which ranks it 4th against its competitors, below Macy's.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Homepolish
    4 / 5
  3. 3rd
    Macy's
    3.1 / 5
  4. 4th
    Wayfair
    1.9 / 5
  5. 5th
    One Kings lane
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Amazon85
2Homepolish80
3Macy's63
4Wayfair39
5One Kings lane30
NPS Comparison

Wayfair Ranks 3rd in Net Promoter Score

121 Customers rate Wayfair's Net Promoter Score a -51, which ranks it 3rd against its competitors, below Macy's. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Wayfair to a friend?”.

  1. 1st
    Amazon
    49
  2. 2nd
    Macy's
    -11
  3. 3rd
    Wayfair
    -51
NPS Comparison
RankCompany Score
1Amazon49
2Macy's-11
3Wayfair-51
Pricing Score Comparison

Wayfair Ranks 5th in Pricing Score

93 Customers rate Wayfair's Pricing Score a 1.7/5, which ranks it 5th against its competitors, below One Kings lane.

  1. 1st
    Amazon
    4.1 / 5
  2. 2nd
    Homepolish
    3.5 / 5
  3. 3rd
    Macy's
    3.1 / 5
  4. 4th
    One Kings lane
    2 / 5
  5. 5th
    Wayfair
    1.7 / 5
Pricing Score Comparison
RankCompany Score
1Amazon82
2Homepolish70
3Macy's62
4One Kings lane40
5Wayfair35
Customer Service Comparison

Wayfair Ranks 5th in Customer Service

91 Customers rate Wayfair's Customer Service a 1.7/5, which ranks it 5th against its competitors, below Macy's.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    TIED
    Homepolish
    3.5 / 5
  3. 2nd
    TIED
    One Kings lane
    3.5 / 5
  4. 4th
    Macy's
    2.9 / 5
  5. 5th
    Wayfair
    1.7 / 5
Customer Service Comparison
RankCompany Score
1Amazon84
2Homepolish70
2One Kings lane70
4Macy's58
5Wayfair35
Overall Culture Score Comparison

Wayfair Ranks 2nd in Overall Culture Score

248 Employees rate Wayfair's Overall Culture a 71/100, which ranks it 2nd against its competitors, below Amazon. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Amazon
    73 / 100
  2. 2nd
    Wayfair
    71 / 100
  3. 3rd
    Macy's
    62 / 100
  4. 4th
    Homepolish
    58 / 100
  5. 5th
    Hayneedle
    31 / 100
Overall Culture Score Comparison
RankCompany Score
1Amazon73
2Wayfair71
3Macy's62
4Homepolish58
5Hayneedle31
eNPS Comparison

Wayfair Ranks 4th in Employee Net Promoter Score

211 Employees rate Wayfair's Employee Net Promoter Score a -8, which ranks it 4th against its competitors, below Homepolish. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Wayfair to a friend?”.

  1. 1st
    Amazon
    12
  2. 2nd
    TIED
    Hayneedle
    0
  3. 2nd
    TIED
    Homepolish
    0
  4. 4th
    Wayfair
    -8
  5. 5th
    Macy's
    -18
eNPS Comparison
RankCompany eNPS
1Amazon12
2Hayneedle0
2Homepolish0
4Wayfair-8
5Macy's-18
Gender Score Comparison

Wayfair Ranks 2nd in Gender Score

82 Employees rate Wayfair's Gender Score a 72/100, which ranks it 2nd against its competitors, below Amazon. The Gender Score tracks how positively women rate their experience at Wayfair.

  1. 1st
    Amazon
    74 / 100
  2. 2nd
    Wayfair
    72 / 100
  3. 3rd
    Macy's
    63 / 100
Gender Score Comparison
RankCompany Score
1Amazon74
2Wayfair72
3Macy's63
Diversity Score Comparison

Wayfair Ranks 2nd in Diversity Score

76 Employees rate Wayfair's Diversity Score a 70/100, which ranks it 2nd against its competitors, below Amazon. The Diversity Score tracks how positively diverse employees rate their experience at Wayfair.

  1. 1st
    Amazon
    73 / 100
  2. 2nd
    Wayfair
    70 / 100
  3. 3rd
    Macy's
    61 / 100
Diversity Score Comparison
RankCompany Score
1Amazon73
2Wayfair70
3Macy's61
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