ABF Freight®, an ArcBest® company, is one of the nation’s largest and most trusted less-than-truckload (LTL) carriers. With nearly 100 years of experience, and over 240 service centers serving all 50 states, Canada and Puerto Rico, ABF provides best-in-class LTL transportation for industries of all types and companies of all sizes. Your security matters to us. All job opportunities posted on careers.arcb.com are legitimate. We will never request payment or personal financial information at any point in the hiring process. When in doubt, verify a job posting’s legitimacy through our careers site at careers.arcb.com or by contacting us at (479)785-8717. ArcBest and its family of companies are not responsible for fraudulent job postings, offers, or requests for personal information. read more

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TOTAL RATINGS: 806

CEO: Seth Runser

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ABF Freight Senior Customer Service Manager Salary

The average ABF Freight Senior Customer Service Manager earns an estimated $92,254 annually, which includes an estimated base salary of $81,095 with a $11,159 bonus. ABF Freight's Senior Customer Service Manager compensation is $21,960 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at ABF Freight can range from $32,000 - $200,000.

The Customer Support Department at ABF Freight earns $4,876 more on average than the Admin Department.

Last updated 2 months ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$92,254

Average Compensation

$81,095: avg. base

$11,159: avg. bonus

Senior Customer Service Manager Salaries at ABF Freight

Senior Customer Service Managers earn $2,918 more than Customer Service Managers.

Customer Service Manager

$89k*

Technical Support

$68k*

CS Rep

$47k*

* estimated salary

Compensation at ABF Freight by Department

The Customer Support Department averages $4,876 more than the Admin Department, and $18,504 less than the Finance Department

Finance

$84,144 Avg. total comp.

+$19k

Customer Support

$65,640 Avg. total comp.

Admin

$60,764 Avg. total comp.

-$5k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to ABF Freight reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to ABF Freight reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at ABF Freight Rate Their Compensation

The majority of Senior Customer Service Managers at ABF Freight believe they're compensated fairly. 100% of Senior Customer Service Managers at ABF Freight say they receive annual bonuses, and the vast majority (83%) are satisfied with their benefits. See more compensation ratings at ABF Freight

Do you believe you're paid fairly?

76% Yes

Does your company give annual bonuses?

100% Yes

100

Are you satisfied with your Benefits?

83% Yes

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