ABF Freight Competitors | Comparably
ABF Freight Claimed Company
ABF Freight®, an ArcBest® company, is one of the nation’s largest and most trusted less-than-truckload (LTL) carriers. With nearly 100 years of experience, and over 240 service centers serving all 50 states, Canada and Puerto Rico, ABF provides best-in-class LTL transportation for industries of all types and companies of all sizes. Your security matters to us. All job opportunities posted on careers.arcb.com are legitimate. We will never request payment or personal financial information at any point in the hiring process. When in doubt, verify a job posting’s legitimacy through our careers site at careers.arcb.com or by contacting us at (479)785-8717. ArcBest and its family of companies are not responsible for fraudulent job postings, offers, or requests for personal information. read more
EMPLOYEE
PARTICIPANTS
110
TOTAL
RATINGS
806
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ABF Freight Competitors

ABF Freight competitors include XPO, Old Dominion Freight Line and Saia Motor Freight. ABF Freight ranks 2nd in Gender Score on Comparably vs its competitors. See below how ABF Freight compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
N/A
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd

See ABF Freight Culture vs Competitors:

ABF Freight Competitors
RankCompanyScore
1Old Dominion Freight Line78
2XPO75
3ABF Freight71
4Saia Motor Freight71

ABF Freight Competitors at a Glance

Product Quality Score Comparison

ABF Freight Ranks 2nd in Product Quality Score

23 Customers rate ABF Freight's Product Quality Score a 2.9/5, which ranks it 2nd against its competitors, below Old Dominion Freight Line.

  1. 1st
    Old Dominion Freight Line
    4.2 / 5
  2. 2nd
    ABF Freight
    2.9 / 5
  3. 3rd
    XPO
    2.4 / 5
  4. 4th
    Saia Motor Freight
    2.2 / 5
Product Quality Score Comparison
RankCompany Score
1Old Dominion Freight Line85
2ABF Freight59
3XPO49
4Saia Motor Freight44
NPS Comparison

ABF Freight Ranks 2nd in Net Promoter Score

28 Customers rate ABF Freight's Net Promoter Score a -7, which ranks it 2nd against its competitors, below Old Dominion Freight Line. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend ABF Freight to a friend?”.

  1. 1st
    Old Dominion Freight Line
    41
  2. 2nd
    ABF Freight
    -7
  3. 3rd
    XPO
    -38
  4. 4th
    Saia Motor Freight
    -60
NPS Comparison
RankCompany Score
1Old Dominion Freight Line41
2ABF Freight-7
3XPO-38
4Saia Motor Freight-60
Pricing Score Comparison

ABF Freight Ranks 2nd in Pricing Score

22 Customers rate ABF Freight's Pricing Score a 3/5, which ranks it 2nd against its competitors, below Old Dominion Freight Line.

  1. 1st
    Old Dominion Freight Line
    4.1 / 5
  2. 2nd
    ABF Freight
    3 / 5
  3. 3rd
    XPO
    2.2 / 5
  4. 4th
    Saia Motor Freight
    2.1 / 5
Pricing Score Comparison
RankCompany Score
1Old Dominion Freight Line82
2ABF Freight61
3XPO45
4Saia Motor Freight42
Customer Service Comparison

ABF Freight Ranks 2nd in Customer Service

21 Customers rate ABF Freight's Customer Service a 3.2/5, which ranks it 2nd against its competitors, below Old Dominion Freight Line.

  1. 1st
    Old Dominion Freight Line
    4.2 / 5
  2. 2nd
    ABF Freight
    3.2 / 5
  3. 3rd
    Saia Motor Freight
    2.2 / 5
  4. 4th
    XPO
    2.1 / 5
Customer Service Comparison
RankCompany Score
1Old Dominion Freight Line85
2ABF Freight65
3Saia Motor Freight45
4XPO42
Overall Culture Score Comparison

ABF Freight Ranks 3rd in Overall Culture Score

110 Employees rate ABF Freight's Overall Culture a 71/100, which ranks it 3rd against its competitors, below XPO. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Old Dominion Freight Line
    78 / 100
  2. 2nd
    XPO
    75 / 100
  3. 3rd
    ABF Freight
    71 / 100
  4. 4th
    Saia Motor Freight
    71 / 100
Overall Culture Score Comparison
RankCompany Score
1Old Dominion Freight Line78
2XPO75
3ABF Freight71
4Saia Motor Freight71
eNPS Comparison

ABF Freight Ranks 3rd in Employee Net Promoter Score

91 Employees rate ABF Freight's Employee Net Promoter Score a 21, which ranks it 3rd against its competitors, below XPO. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at ABF Freight to a friend?”.

  1. 1st
    Old Dominion Freight Line
    28
  2. 2nd
    XPO
    21
  3. 3rd
    ABF Freight
    21
  4. 4th
    Saia Motor Freight
    2
eNPS Comparison
RankCompany eNPS
1Old Dominion Freight Line28
2XPO21
3ABF Freight21
4Saia Motor Freight2
Gender Score Comparison

ABF Freight Ranks 2nd in Gender Score

3 Employees rate ABF Freight's Gender Score a 78/100, which ranks it 2nd against its competitors, below Old Dominion Freight Line. The Gender Score tracks how positively women rate their experience at ABF Freight.

  1. 1st
    Old Dominion Freight Line
    83 / 100
  2. 2nd
    ABF Freight
    78 / 100
  3. 3rd
    XPO
    75 / 100
Gender Score Comparison
RankCompany Score
1Old Dominion Freight Line83
2ABF Freight78
3XPO75
Diversity Score Comparison
Not Enough Ratings To Rank ABF Freight
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