Comparably Awards

ActiveCampaign’s category-defining Customer Experience Automation Platform (CXA) helps over 180,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 820+ pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 70% of ActiveCampaign’s customers use its 870+ integrations including Microsoft, Shopify, Square, Facebook and Salesforce. ActiveCampaign is one of only 17 products with over 10,000 positive customer reviews on G2.com, also scoring higher in customer satisfaction than any other solution in Marketing Automation, CRM and E-Commerce Personalization and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com. read more

EMPLOYEE PARTICIPANTS: 165

TOTAL RATINGS: 2824

CEO: Jason VandeBoom

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eNPS at ActiveCampaign

ActiveCampaign's Employee Net Promoter Score (eNPS) is 58, as rated by 154 employees. Employee Net Promoter Score tracks ActiveCampaign employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at ActiveCampaign to a friend? Today, 74% of ActiveCampaign employees would encourage their friends to become coworkers, whereas 10% are neutral and 16% would not recommend working at ActiveCampaign to their friends.

Last updated 9 days ago.

Where This Score Ranks ActiveCampaign's eNPS

TOP
5%
In the Top 5% of 2039 Similar Sized Companies on Comparably
TOP
10%
In the Top 10% of 196 Nearby Companies in Chicago
2nd
2nd place versus 4 competitors rated on Comparably

Aug

Oct

Nov

May

Dec

Jan

Promoters
Passives
Detractors

Who Ranks ActiveCampaign's eNPS the Highest?

Department - Operations 100/100

Department - Business Development 100/100

Department - IT 100/100

Who Ranks ActiveCampaign's eNPS the Lowest?

Tenure - 2 to 5 Years -33/100

Tenure - 1 to 2 Years 0/100

Experience - 6 to 10 Years 46/100

ActiveCampaign eNPS At a Glance

ActiveCampaign employees are more likely to recommend ActiveCampaign as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Operations department and the Business Development department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at ActiveCampaign to a friend?” Based on 154 ratings, ActiveCampaign ranks 2nd place versus its 4 competitors and is right below HubSpot.

Compared to other companies in Chicago, ActiveCampaign falls into the Top 10% of 196 companies. The last rating was provided 9 days ago.