ActiveCampaign Employee Reviews
Out of 511 ActiveCampaign employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping ActiveCampaign improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at ActiveCampaign compared to all other departments at the company. The Operations team offered the most constructive feedback, with 8% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Very accessible executive team and always pushing to the next thing
They value their reports. Equity provided to all employees giving them an owners mindset. Are super transparent
Review from Sales Dept
Very accessible leadership team, always open to spending time talking throihh decisons.
Our leadership team is diverse!
Very acceasible leadership team, focused in helping our clients grow their businesses.
What does the leadership team need to get better at?
Be better at being human. Its clear you blew your chance at IPO/acquisition.
they should resign and let people with empathy take over.
Listening to their employees. They shrug off fairly large concerns if it?
Review from Engineering Dept
Communication of both long-term goals and upcoming short-term initiatives.
Review from Engineering Dept
What is the best part about your compensation package?
Unlimited PTO and insurance are good
The ote is good in market
Open PTO is nice as I don't have to worry about counting my days and I've never felt like it was a problem for me to take time off.
Equity is the best part for me. I enjoy quota relief as well on holidays which is super helpful
Review from Sales Dept
Recently added equity. 401k match is great
Why do you feel undervalued and what would make you feel better about your compensation?
get decent insurance again. cigna is terrible and is basically a paycut because of how much more you have to pay out of pocket.
Review from Customer Support Dept
they cheaped out insurance and dumped bluecross for cigna. cigna covers a fraction of what BCBS did. I'm sure it looks good to the investors though.
Pay is competitive. Most are doing the work of multiple roles. It can make the pay feel off. Not offering equity to employees below a director level is a huge disappointment. New leadership is coming in with that benefit, but employees that have been here for years are not getting it.
Review from Operations Dept
I believe that we are paid under market average for some positions, but have benefits that make up for it.
Review from Sales Dept
I am underpaid compared to the market and it's hard to feel excited about company performance with no bonus or stake in the company.
What are some of the best things about your team?
The actual employees are amazing. I really like my voworkers
smart, kind, generous, patient, people
Collaborative culture Super smart people to learn from
Review from Sales Dept
Everyone is easy to work with and focused on getting to a result
Each one of my teammates bring amazing experience from their previous jobs. It's a melting pot of experience and expertise to lean on. Best of all, everyone supports each other.
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of ActiveCampaign yet.
Be the first to contribute a review.
What is most positive about the culture and environment at your company?
I'm actually able to maintain a very healthy work/life balance
individual contributors are always willing to help
Diverse group of people all pulling in the same direction
Review from Sales Dept
The people shape the culture and positivity of the company.
As a general rule, we are pretty optimistic, especially for engineers. This goes towards serving our customers as well.
Review from Engineering Dept
What needs to change to make the company culture better?
Morale is in the gutter. No one is happy, no one trusts ELT. Teams are getting moved out of the us for cheaper employees. Actively replacing employees with ai
Goals adjusted to the reality of the market, better communication
What did you like most about the interview process?
It was quick and concise
quick and to the point.
Roundtable interview to meet individuals from different teams.
It takes a candidate the better part of a half day, but with multiple employees' input into the process, there's an opportunity to see many views of a candidate.
Review from Engineering Dept
I liked that I was able to speak to the COO directly
Review from Customer Support Dept
What would you improve about your company's interview process?
More consistency and clarity in the process. There were long stretches of zero communication over the course of many months, which left me wondering where I stood in the process.
Review from HR Dept
Interview process was very long
Review from Sales Dept
What makes you most happy at work?
interacting with fellow individual contributors
Review from Customer Support Dept
The product is really great.
getting off of work at the end of day
Growth opportunities and responsibility being handed down to me
Review from Sales Dept
I'm challenged and surrounded by teammates who want to solve problems together.
What's going wrong and how can it be improved?
We have abandoned our core customer base. Small businesses do not matter to leadership.
Review from Engineering Dept
What do you like best about your company?
Customer focused, solving real problems for customers.
What would you most like to see improved at your company?
Willingness to address tech debt.