Advanced Call Center Technologies Employee Reviews
Out of 7 Advanced Call Center Technologies employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Advanced Call Center Technologies improve their work culture.
Briefly describe your overall experience at your company
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What do you like best about the leadership team?
There aren't any Leadership reviews of Advanced Call Center Technologies yet.
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What does the leadership team need to get better at?
They need to stop lying to people first, and a few of them need to be replaced. Those few you can not help them get better.
What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
The pay is nice but for the amount of crap you have to put up with from higher-ups and the customers it is not worth it.
What are some of the best things about your team?
My first team was great and my second one was a hot mess. The employees are nice management is nice at first but that changes.
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Your fellow coworkers are nice.
What needs to change to make the company culture better?
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What did you like most about the interview process?
It was simple and straight forward, there weren't a lot of hoops to jump through.
It was super easy if you can speak and have a pulse they will hire you.
What would you improve about your company's interview process?
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What makes you most happy at work?
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What's going wrong and how can it be improved?
They think you work for Bank of America and you are told to not let them know otherwise. They come to you from boa's automated call program so they are already angry before they even get to you.
What do you like best about your company?
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What would you most like to see improved at your company?
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