Advanced Call Center Technologies Employee Reviews | Comparably
"Advanced Call Center Technologies (ACT) is a provider of CRM outsourcing for customer service read more
EMPLOYEE
PARTICIPANTS
4
TOTAL
RATINGS
71
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Advanced Call Center Technologies Employee Reviews

Out of 7 Advanced Call Center Technologies employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Advanced Call Center Technologies improve their work culture.

What does the leadership team need to get better at?

Leadership Reviews

They need to stop lying to people first, and a few of them need to be replaced. Those few you can not help them get better.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

The pay is nice but for the amount of crap you have to put up with from higher-ups and the customers it is not worth it.

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Advanced Call Center Technologies yet.
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What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Advanced Call Center Technologies yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Advanced Call Center Technologies yet.
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What's going wrong and how can it be improved?

Outlook Reviews

They think you work for Bank of America and you are told to not let them know otherwise. They come to you from boa's automated call program so they are already angry before they even get to you.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Advanced Call Center Technologies yet.
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Review Sentiment at Advanced Call Center Technologies

57
57%
43
43%
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