Affirma is a company built around customer satisfaction. We believe it is the lifeblood of a sustainable software services business. Since 2014, 98% of project customers responded that they were “Likely” or “Very Likely” to work with Affirma again. That’s a 98% satisfaction rating! This ultra-high customer satisfaction rate is only possible because we have an organization that is zealously dedicated to customer satisfaction. The CEO, the executives, project managers, developers, testers, account managers all have customer satisfaction as the #1 metric on their scorecard. At Affirma, we can proudly attest that your satisfaction is our #1 goal. We hope you’ll give us a chance to partner with you and prove it to you as we have for hundreds of our other clients.
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Comparably data clearly shows that a focused mission statement and cohesive core company values are vital to maintaining employee alignment.