Air Canada Competitors | Comparably
Provider of air transportation services. The company's air transportation services covers intercontinental, domestic, regional or international locations enabling passengers to avail quality flight experience and services. read more
EMPLOYEE
PARTICIPANTS
71
TOTAL
RATINGS
400

Air Canada Competitors

Air Canada competitors include WestJet, Lufthansa, United Airlines and American Airlines. Air Canada ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Air Canada compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
4th
Gender Rank
N/A
Diversity Rank
3rd
Product Quality
4th
NPS Rank
3rd
Pricing Rank
2nd
Customer Service
1st

See Air Canada Culture vs Competitors:

Air Canada Competitors
RankCompanyScore
1Air Canada73
2WestJet71
3Lufthansa68
4United Airlines66
5American Airlines62
Product Quality Score Comparison

Air Canada Ranks 4th in Product Quality Score

137 Customers rate Air Canada's Product Quality Score a 3.3/5, which ranks it 4th against its competitors, below WestJet.

  1. 1st
    Lufthansa
    3.5 / 5
  2. 2nd
    American Airlines
    3.4 / 5
  3. 3rd
    WestJet
    3.4 / 5
  4. 4th
    Air Canada
    3.3 / 5
  5. 5th
    United Airlines
    3.2 / 5
Product Quality Score Comparison
RankCompany Score
1Lufthansa70
2American Airlines69
3WestJet68
4Air Canada66
5United Airlines64
NPS Comparison

Air Canada Ranks 3rd in Net Promoter Score

189 Customers rate Air Canada's Net Promoter Score a 9, which ranks it 3rd against its competitors, below American Airlines. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Air Canada to a friend?”.

  1. 1st
    Lufthansa
    13
  2. 2nd
    American Airlines
    12
  3. 3rd
    Air Canada
    9
  4. 4th
    WestJet
    7
  5. 5th
    United Airlines
    5
NPS Comparison
RankCompany Score
1Lufthansa13
2American Airlines12
3Air Canada9
4WestJet7
5United Airlines5
Pricing Score Comparison

Air Canada Ranks 2nd in Pricing Score

123 Customers rate Air Canada's Pricing Score a 3.4/5, which ranks it 2nd against its competitors, below American Airlines.

  1. 1st
    American Airlines
    3.4 / 5
  2. 2nd
    Air Canada
    3.4 / 5
  3. 3rd
    Lufthansa
    3.4 / 5
  4. 4th
    WestJet
    3.2 / 5
  5. 5th
    United Airlines
    3.1 / 5
Pricing Score Comparison
RankCompany Score
1American Airlines68
2Air Canada68
3Lufthansa68
4WestJet65
5United Airlines63
Customer Service Comparison

Air Canada Ranks 1st in Customer Service

118 Customers rate Air Canada's Customer Service a 3.5/5, which ranks it 1st against its competitors.

  1. 1st
    Air Canada
    3.5 / 5
  2. 2nd
    American Airlines
    3.4 / 5
  3. 3rd
    Lufthansa
    3.3 / 5
  4. 4th
    WestJet
    3.2 / 5
  5. 5th
    United Airlines
    3.1 / 5
Customer Service Comparison
RankCompany Score
1Air Canada70
2American Airlines69
3Lufthansa66
4WestJet65
5United Airlines63
Overall Culture Score Comparison

Air Canada Ranks 1st in Overall Culture Score

71 Employees rate Air Canada's Overall Culture a 73/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Air Canada
    73 / 100
  2. 2nd
    WestJet
    71 / 100
  3. 3rd
    Lufthansa
    68 / 100
  4. 4th
    United Airlines
    66 / 100
  5. 5th
    American Airlines
    62 / 100
Overall Culture Score Comparison
RankCompany Score
1Air Canada73
2WestJet71
3Lufthansa68
4United Airlines66
5American Airlines62
eNPS Comparison

Air Canada Ranks 4th in Employee Net Promoter Score

46 Employees rate Air Canada's Employee Net Promoter Score a -2, which ranks it 4th against its competitors, below WestJet. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Air Canada to a friend?”.

  1. 1st
    United Airlines
    7
  2. 2nd
    Lufthansa
    7
  3. 3rd
    WestJet
    5
  4. 4th
    Air Canada
    -2
  5. 5th
    American Airlines
    -4
eNPS Comparison
RankCompany eNPS
1United Airlines7
2Lufthansa7
3WestJet5
4Air Canada-2
5American Airlines-4
Gender Score Comparison
Not Enough Ratings To Rank Air Canada
Anonymously rate my experience at Air Canada
Diversity Score Comparison

Air Canada Ranks 3rd in Diversity Score

3 Employees rate Air Canada's Diversity Score a 72/100, which ranks it 3rd against its competitors, below WestJet. The Diversity Score tracks how positively diverse employees rate their experience at Air Canada.

  1. 1st
    Lufthansa
    75 / 100
  2. 2nd
    WestJet
    73 / 100
  3. 3rd
    Air Canada
    72 / 100
  4. 4th
    American Airlines
    63 / 100
  5. 5th
    United Airlines
    63 / 100
Diversity Score Comparison
RankCompany Score
1Lufthansa75
2WestJet73
3Air Canada72
4American Airlines63
5United Airlines63

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