AirAsia Competitors | Comparably
Provider of air transportation services. The company is engaged in providing passenger flights, chartered flights, short-haul, point-to-point domestic and international air carrier services to its clients in Malaysia, Thailand, Indonesia, Philippines and India. read more
EMPLOYEE
PARTICIPANTS
55
TOTAL
RATINGS
221

AirAsia Competitors

AirAsia competitors include Virgin America, Singapore Airlines, Republic Airways Holdings and Nok Air. AirAsia ranks 1st in CEO Score on Comparably vs its competitors. See below how AirAsia compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
2nd
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
3rd
NPS Rank
4th
Pricing Rank
2nd
Customer Service
2nd
Product Quality Score Comparison

AirAsia Ranks 3rd in Product Quality Score

211 Customers rate AirAsia's Product Quality Score a 3.8/5, which ranks it 3rd against its competitors, below Republic Airways Holdings.

  1. 1st
    Singapore Airlines
    4.2 / 5
  2. 2nd
    Republic Airways Holdings
    3.9 / 5
  3. 3rd
    AirAsia
    3.8 / 5
  4. 4th
    Virgin America
    3.2 / 5
Product Quality Score Comparison
RankCompany Score
1Singapore Airlines85
2Republic Airways Holdings79
3AirAsia76
4Virgin America65
NPS Comparison

AirAsia Ranks 4th in Net Promoter Score

263 Customers rate AirAsia's Net Promoter Score a 20, which ranks it 4th against its competitors, below Republic Airways Holdings. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend AirAsia to a friend?”.

  1. 1st
    Singapore Airlines
    46
  2. 2nd
    Virgin America
    28
  3. 3rd
    Republic Airways Holdings
    23
  4. 4th
    AirAsia
    20
NPS Comparison
RankCompany Score
1Singapore Airlines46
2Virgin America28
3Republic Airways Holdings23
4AirAsia20
Pricing Score Comparison

AirAsia Ranks 2nd in Pricing Score

193 Customers rate AirAsia's Pricing Score a 3.7/5, which ranks it 2nd against its competitors, below Singapore Airlines.

  1. 1st
    Singapore Airlines
    3.9 / 5
  2. 2nd
    AirAsia
    3.7 / 5
  3. 3rd
    TIED
    Republic Airways Holdings
    3.1 / 5
  4. 3rd
    TIED
    Virgin America
    3.1 / 5
Pricing Score Comparison
RankCompany Score
1Singapore Airlines79
2AirAsia75
3Republic Airways Holdings62
3Virgin America62
Customer Service Comparison

AirAsia Ranks 2nd in Customer Service

189 Customers rate AirAsia's Customer Service a 3.7/5, which ranks it 2nd against its competitors, below Singapore Airlines.

  1. 1st
    Singapore Airlines
    4.2 / 5
  2. 2nd
    AirAsia
    3.7 / 5
  3. 3rd
    Virgin America
    3.5 / 5
  4. 4th
    Republic Airways Holdings
    3.1 / 5
Customer Service Comparison
RankCompany Score
1Singapore Airlines84
2AirAsia75
3Virgin America70
4Republic Airways Holdings63
Overall Culture Score Comparison

AirAsia Ranks 1st in Overall Culture Score

55 Employees rate AirAsia's Overall Culture a 79/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    AirAsia
    79 / 100
  2. 2nd
    Virgin America
    71 / 100
  3. 3rd
    Singapore Airlines
    67 / 100
  4. 4th
    Republic Airways Holdings
    61 / 100
Overall Culture Score Comparison
RankCompany Score
1AirAsia79
2Virgin America71
3Singapore Airlines67
4Republic Airways Holdings61
eNPS Comparison

AirAsia Ranks 2nd in Employee Net Promoter Score

37 Employees rate AirAsia's Employee Net Promoter Score a 6, which ranks it 2nd against its competitors, below Singapore Airlines. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at AirAsia to a friend?”.

  1. 1st
    Singapore Airlines
    11
  2. 2nd
    AirAsia
    6
  3. 3rd
    Republic Airways Holdings
    -17
eNPS Comparison
RankCompany eNPS
1Singapore Airlines11
2AirAsia6
3Republic Airways Holdings-17
Gender Score Comparison
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Diversity Score Comparison
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