Albert FAQs

what you can ask Genius here

Albert helps you understand your finances and make better financial decisions. Self-manage your account for free or let Albert Genius do it for you.

Albert’s mission is to build a world where no one, regardless of income or net worth, has to worry about making the wrong financial decision.Learn more here.

Self-manageyour account

Instant advances

In a pinch, advance up to $100 from your next paycheck. No credit check. No interest.

Automatic savings

We'll help you save for a rainy day with weekly savings.

Overview & budget

View all of your accounts in one place, see how much you have left to spend for the month, and view your financial health.

Bill lowering

Get your bills lowered at the tap of a button.

Albert Geniushelps you save and spend smarter

Genius team

Our team of human financial experts will help you with your financial needs from paying down debt or improving your credit score to building wealth and setting up things like insurance or investmentsGenius is always just a text away.

Personalized financial plan

We'll send you relevant missions to help guide you on your financial journey. And our Geniuses will analyze your profile and tell you where your savings can be optimized to help you save faster.

Turbo charged savings

Create savings goals and enable smart savings to help you automatically save more and save faster towards your goals. Earn 1.00\% annual savings bonuses in your Albert Savings.

Intelligent spending alerts

We'll notify you if we see anything you might be overpaying for, if it's a bill we may even be able to help lower it for you.

Real-time account monitoring

We're always working in the background and will alert you with spending trends or if we detect any unwanted fees.

Guided Investing

Own your share of popular worldwide funds with a custom portfolio by Genius. Our registered advisors guide you along the way. No experience needed. Invest with just $1.

Learn more about Albert Geniushere. Or see examples of .

When you sign up for Genius, you choose to pay what you think is fair.

We’re betting that if our team of financial geniuses bring you value, you’ll support us. You trust us with your money, and we trust you too. It might sound crazy, but we think you should pay what you think is fair.

If you want to change how much you’re paying for Genius and you’re currently paying on a monthly basis, please contact Albert support and they can assist you in making this adjustment.

If you’re currently paying on a yearly basis, you will need to either switch to a monthly plan or cancel Genius and sign up again for the yearly plan at the new price. Please contact Albert support for help.

Requirements

You have a job and receive verifiable income via direct deposit

Your income is consistent over the past two months, and arrives on a predictable pay schedule (once monthly, bi-weekly, weekly, etc.)

Your current bank account balance is above $0 (i.e., not currently overdrawn)

Please note: personal checks and cash cannot be used as qualifying income for Albert Instant.

I'm "not yet eligible." Will this change?

If you become eligible in the future, we'll update your account automatically.

Genius is always working in the background. If you don't currently qualify for Instant, we'll keep reviewing your accounts until we detect that you are eligible.

If you have notifications turned on, we'll alert you and update the Instant card on your app's home screen.

In times of need, Albert Instant can advance cash from your next paycheck. Get as much as $100 sent straight to your bank account. And, enjoy stress-free, automatic repayment on your next payday.

No credit check

No interest

No late fees

Instant delivery

Get your advance in 10 minutes or less. $3.99 delivery fee for Genius subscribers or $4.99 for all others, due only on your next payday.

Standard delivery

Get your advance within 3 business days. No delivery fees and no repayment fees. Just the cash you need.

If you are approved for Instant, we review your income and qualifications on a regular basis to make sure your cash advance limit is:

helpful for you

affordable for you to pay back

Given those two criteria, your cash advance limit is subject to change as your income does. An increase in income could therefore result in a higher limit. If this is the case, we'll alert you with a notification and display the new limit on your home screen.

Likewise, if your income decreases, it's very possible that your Instant cash limit will decrease.

We offer two ways to get the cash you need before payday.

Instant

For emergency situations and those in a hurry. Accelerate your cash advance and receive it in under 10 minutes. $3.99 delivery fee for Genius subscribers or $4.99 for all others, due only on your next payday.

Standard

Get your cash sent straight to your checking account within 3 business days. Free.

Do you check my credit?

There’s no credit check involved not even a soft inquiry.

How often can I request cash?

As long as you have a paycheck and have repaid your past advances, you can request up to 3 cash advances per pay period.

How do I get started?

Open the Albert app and tap the Instant card on your home screen. From there, you can submit your details.

What is auto-repay?

Auto-repay is our stress-free answer to the cash advance repayment process. You don't need to worry about missing a due date or setting a reminder: we handle everything.

How does auto-repay work?

Genius automatically detects your next paycheck date. On that date, we'll withdraw exactly the amount we advanced, with no interest (ever).

What if I can't repay by the due date?

We always coordinate your repayment date with your next expected payday to avoid overdrafts. In the case that your due date arrives and you have insufficient funds to repay the advance, Albert will attempt to withdraw as much of the amount advanced you can afford to repay. This can occur in multiple transactions until your advance has been fully repaid.

Can I repay my advance before the due date?

Absolutely! If you are able to do so, you can repay your cash advance manually. Here's how to do it:

Tap the Instant card on the Albert home tab

Tap the gear () symbol in the upper right-hand corner on the Instant home screen

Under the Status section, tap Repay now. Then, select the amount you'd like to repay, and hit Continue. Your repayment will process shortly.

Please note: If you manually repay a portion of your outstanding advances, the remaining amount will still be automatically withdrawn from your bank account on payday.

To receive your cash advance instantly (i.e, under 10 minutes), you must connect the debit card associated with your linked bank account. This is for two important reasons:

Fast service. Instant cash cannot arrive under 10 minutes without being sent directly to a debit card. Otherwise, the advance is sent via ACH transfer, a bank-to-bank transfer that takes 2-3 business days to process.

Fraud protection. Together, your linked bank account and associated debit card help verify your identity and income.

For any further questions regarding account setup, the application process or any troubleshooting, text Genius.

Currently, the maximum we can advance at a time is $100 per person. Higher income could mean a higher advance limit, whereas a lower income could mean a lower advance limit. We review each users' details individually to make the best decision.

Some points to note:

As long as you repaid all previous advances and have not exceeded your cash advance limit, you are free to advance cash up to 3 times per pay period.

We do not offer higher limits at this time, in order to make sure we are only advancing what's affordable for our customers to repay.

Genius is always working in the background, reviewing your account to make sure you're getting the most out of Albert Instant. This can result in adjustments to your advance limit; meaning, your limit can change over time.

For more information about your cash advance limit, text Genius.

“Free advice is usually worth what you pay for it.” - A wise person

Our geniuses are real human financial experts, not bots. We charge a small fee for Genius in order to pay our team of geniuses for their work and expertise. Guidance that traditional financial advisors charge hundreds of dollars per month for is now available for just a tiny fraction of that cost.

We made the first month of Genius free for everyone. This gives you a chance to experience the service for yourself at no risk.

click here

It's simple and easy to put your money to work with Albert Investments. Open your account in under five minutes and enjoy commission-free investing as part of your Genius subscription. Invest with as little as $1!

How do I get started?

Open an account

Tap the Investments card on the home screen. From there, submit your details, verify your identity and complete account setup. Then, you can create manual portfolios, request an "automatic" portfolio by Genius, fund your account and manage your assets all right in the app.

Deposit cash

Make a manual cash deposit into your Investments account.

Or, turn on auto-investing to schedule automated cash deposits into your investments. For a step-by-step guide to setting up auto-investing, click here.

Set up investments

Visit your Investments home screen.

Tap the in the top right corner or + Add Investment.

Then, select your investing method: Self-managed or Portfolio by Genius. (This is just to start; all investors can have both self-managed investments and portfolios by Genius.)

For more information about investing methods, click here. To learn how to make your first investment, .

Why do you need to verify my identity?

U.S. Federal law requires every prospective investor to verify their identity when opening a brokerage account. This is to prevent fraud, money laundering and other illegal activity.

Investing creates wealth over the long term

The stock market is one of the best available tools for building personal wealth, generating positive returns over the past century.

Skills and experience matter

Professional investment services can help you build wealth while protecting you from common investing pitfalls.

Fees can affect overall returns in the long term

Investing does not have to be expensive. Automated investing services can provide high-quality advice while saving you money on fees.

The Basics

When you invest, you are buying a small piece of a company or a small piece of a group of companies.A “diversified portfolio” is a group of investments across many different companies. As the global economy grows, companies tend to follow suit, rising in value over the long-term. As the companies grow over time, your investment in those companies grows as well.

Key points

While the value of stocks and bonds may fluctuate in the short term, they have historically generated wealth over time (a decade or more).

Holding different types of investments can help reduce your risk of loss over the long term. Automated investing services do this for you.

If you don’t have investment experience, you may make investing decisions that work against your financial goals. Professional services can help align your investments with your goals.

Investment services often charge fees to trade and invest on your behalf. Finding a low-cost investment platform that meets your needs can save you money in the long-term.

There is no crystal ball that will tell you exactly which companies will perform the best over time. Because of this, all investing comes with risk. Still, research and history show that buying and holding a diversified group of investments can generate a positive return over the long term.

How do I start investing?

Generally, people who want guidance with their investing do it one of a few ways:

Albert Investments:

Gives users the option to create guided portfolios by answering a few questions about their income, net worth and investing time horizon.

Users can also opt for a self-managed approach by choosing their own funds.

As part of your Genius subscription, consult with a real money expert for advice or guidance at any time.

Offers low $1 minimums and zero-fee commissions on trades.

To get started, it's as simple as visiting your Albert app and looking for the Albert Investments option. Text Genius if you have any questions.

Self-guided fund providers:

Before automated investing, this was what many who didn't want investment advisors chose.

You'll also fill out questionnaires, from which you'll get suggestions on funds to invest in.

It's up to you to buy the investments.

They also charge fees, often the lowest of these three options.

Well-known examples: Vanguard, TD Ameritrade, Charles Schwab (these companies also offer traditional investment advisors)

Automated investment services:

They're the most recent addition to the investing landscape.

They automatically invest your money based off your responses to a series of questions.

These investments are typically in passive, diversified funds.

They do charge fees, although typically at a lower rate than a traditional investment advisor.

Well-known examples: Betterment, Wealthfront, Acorns

Traditional investment advisors:

Long-running method of providing advice for a fee, typically reserved for higher net-worth individuals.

You will interact with a human, either over the phone or in person.

This person will help you build your plan, and their fees are almost always higher than the other two services.

Well-known examples: Merrill Lynch, Goldman Sachs, JP Morgan Asset Management

Fees

Why do I pay fees:

Whether it's a robo-advisor or a real person, there are costs, skills and time that go into putting your investments into place. You're having someone, somewhere, help you manage your money, and the fees compensate them for that.

What's a typical fee:

A percentage of your total account balance, which can usually range from .01\% to 2\%. Generally, more human help means higher costs. These fees are not limited to your profit, and will be assessed whether you see returns or not.

If I pay more in fees, will I see greater returns:

Not necessarily. In fact, your investments may lose value and you may pay more in fees on top of it. No service or individual can guarantee investment returns over time.

How do fees affect my returns:

In short, they lower them. By how much? That depends on your investment size, and the size of the fee. A .01\% and 1\% fee look similar on paper, but a 1\% will lower your returns over time by a far, far greater amount.

Try your first month free and cancel any time. We offer both monthly and annual subscriptions, so you can pick the model that fits you best. With a monthly subscription, you can try Albert for 30 days, free of charge.

If you choose the annual subscription, you will be charged up-front, but you'll still receive a free month of Genius as well as a thank-you bonus from us in your Albert Savings.

When you first sign up for Genius, you choose what you think is fair to pay for the service. While $4/month is the minimum amount at which we can reasonably operate the service, most customers decide to pay more. We’re betting that if our team of financial geniuses brings you value, you’ll support us.

Remember that the core Albert functionality is always free!

Albert works with Billshark, our bill negotiation partner. Their team of experts directly negotiates with service providers, locking in the best possible rates. On average, Billshark saves our customers $250+ per bill, per year.

Bills we lower

We reduce bill costs from in-home services like internet, phone, cable and security.

Whenever there’s a bill we can negotiate, Albert alerts you.

How it works

When Albert finds a bill to lower, just log in and provide a few details about the bill.

We’ll begin negotiations automatically, sending updates as we work.

Savings

Billshark’s experts use insider knowledge to lower your bills and save you money.

When the experts succeed, you’ll share a portion of the savings with Billshark.

this article

Savings

Customers can save an average of $250+ per bill per year. Each bill is different, so your exact savings can’t be guaranteed until Albert's partner, Billshark, finishes their negotiation. However, we do estimate the likelihood of success and project how much you could save, based on past outcomes from similar bills.

Where to find bills that can be lowered

Visit the Overview tab

Under the Budget section, tap on Bills

Any bills we can help negotiate will display a red dot

Success Fee

If your provider agrees to a reduced rate, Billshark charges a success fee equivalent to 40\% of your savings.This amount is calculated based on the term of the savings that your service provider agrees to, up to 24 months. The average savings term comes out to 13 months.

The remaining 60\% of savings are yours.

Once your savings are locked in, Billshark charges the success fee to the credit card you provided. If the success fee is less than $50, Billshark charges the total amount at once. If the total is more than $50, Billshark breaks the success fee into 6 monthly payments.

The success fee is calculated based on the length of time that the service provider commits to lowering your bill. The average savings terms are around 13 months, though some service providers can lock in your savings for up to 24 months. Here's an example of what your total charges would look like if your original bill was $120/mo and we lowered it by $30/mo for 13 months:

For a list of service providers we currently support, read .

Your Albert account is protected by your username and password. You may enable Face ID,Touch ID, or set a PIN to access your account for extra security and convenience.

To enable Face/Touch ID

Tap Profile in the bottom right corner of the app

Then tap onSettings.

Depending on the model of iPhone you have, you will have the option to Enable Touch ID or Enable Face IDby toggling the respective setting.

To enable a PIN

You may also protect your account by setting a four-digit PIN.

While in the same menu as above, toggle the Enable PIN Code option. You will be prompted to create a four-digit PIN to log in with.

Note that you can only use either Face/Touch ID or PIN; you cannot use both at once.

Important tips

If you do not have Face ID, Touch ID, or a PIN enabled, you will be forced to log in to Albert every time you use the app.

Once you've set Face ID, Touch ID, or a PIN, visit Profile > Settings > Face/Touch ID and PIN to select how frequently you'd like Albert to authenticate your account.

Quovo

Keeping your personal and financial information secure is our highest priority at Albert

Your information is encrypted and securely transmitted using SSL, the same security protocol used by the major financial institutions. We never store your bank password; it’s only used when firstconnecting to your financial institution account.

Savings

The funds in your Albert Savings account are held at FDIC-insured banks, where they're insured up to $250,000 per customer. We work closely with our banking partners to ensure ongoing security.

Connecting to financial accounts

We connect to your financial institutions through our partners Plaid and, who encrypt all of your information in transit.

Albert’s mission is to build a world where no one, regardless of income or net worth, has to worry about making the wrong financial decision.

Financial planning is stressful, difficult, expensive, and time-consuming. We’re working to change that.It's our goal to simplify your financial life and make sure that you're doing the best possible thing with your money.

At our core, we believe that nothing can replace the value of having a human-to-human conversation. Genius combines powerful technology with a team of real, human Geniusesempowering us to provide a personalized experience with your best interests in mind.

Our primary source of revenue is from Albert Genius, which is a subscription service.

Try Albert Genius free for 30 days and cancel any time.You have the option of paying monthly or yearlyIf you choose the latter, you’ll receive a thank you bonus from us in your Albert Savings !

When you first sign up for Genius you choose what you think is fair to pay for the service. Most customers pay us $6/mo or more; $4/mo is the minimum amount at which we can reasonably operate the service.

We’re betting that if our team of financial geniuses brings you value, you’ll support us. You trust us with your money, and we trust you too.

Remember that the core Albert functionality is always free!

We want you to help spread the word about Albert. So, tell your friends!

We’ll pay you $20 for every friend who signs up for Genius. Each friend you refer will get a cash bonus, too just for signing up and staying subscribed.

How can I earn?

Visit the home screen and tap "Free Cash" in the top right corner

You’ll be prompted to sync your contacts. From there, you may send invites immediately.

Heads’ up: we’ll never message your contacts without your permission.

Requirements

Each referral is for a new Albert user

Each friend signs up with your unique referral link

Each friend remains subscribed to Genius for 90 days

1 unique sign-up per person, per phone, per bank account

For more information, read the full referral program terms here.

For quick assistance, find information on our most commonly asked questions on our Help Center.

Want to talk to someone?

Send us a text message at (639-37) to connect with someone who can help.

Or, contact us from within the app:

Open the Profile tab

Tap on Help

Tap on Contact support and let us know what you'd like help with

We’re sorry that you’re not satisfied with Genius. To cancel your service,please use this link to text Albert support at (639-37).

From within the app:

Open theProfiletab at the bottom of the screen.

TapHelp.

Then tapContact supportand text us 'Cancel Genius'

Please note that Savings is a separate feature from Genius. Canceling your Genius subscription DOES NOT affect Savings, nor does it delete your Albert account.

To determine whether you're eligible for a refund, please read this article.

We're sorry to see you go. Please use this link to text support at (639-37) and we'll help you close your Albert account.

Or, close your account in app

Tap the Profile icon in the bottom right corner of the app.

Tap Help.

Tap Help Center.

Tap Delete Albert account.

Get a custom portfolio by Genius. Explore a variety of U.S. and global funds. And own a part of the world’s most exciting industries, with step-by-step guidance from our team of registered advisors.

$1 minimum investment

Commission-free trades

Automatic investing

Portfolio by Genius

Eliminate guesswork, minimize costs and invest hands-free. Share a few details in the app and get a custom portfolio by Genius, tailored to your unique goals and needs.

Guided investing, no experience needed

Portfolios for every goal and time-frame

Aggressive, moderate and conservative options

Self-managed investing

Select your own investments from our curated list of funds. Gain access to a range of trending U.S. industries, emerging global markets and popular investment themes.

Choose your own investments

Diversify your own portfolio

Discover worldwide industries

Smart spending notifications keep your budget on track.

Real-time alerts mean you’re never blindsided by high bills or bank fees.

When it comes to your money, there should be no surprises. Albert sends real-time notifications, keeping you aware of spending trends, rising bills and extra opportunities to save.

Spending trends

How much does that coffee habit, bookstore obsession or gaming fixation cost?

Albert runs the numbers, so you don’t have to. And, receive updates in real time.

Fees, bills and subscriptions

Albert monitors your accounts to keep bills and charges in check.

We spot overdraft fees, unusual transactions and bill increases as they occur.

Real people. Powerful technology.

Albert Genius is our vision for how current and future generations will access expert financial guidance. It’s an entirely new financial service with a singular mission: to improve your financial well-being.

Our geniuses

Genius is the first service of it’s kind, giving you access to expert financial guidance whenever you need itright on your phone.

We believe that giving people access to expert guidance can save our generation enormous amounts of money and set us all on the right financial path.

Working for you

Our team of human financial experts draw upon Albert’s unique algorithms and their years of experience to offer you guidance tailored to your individual circumstances and goals.

When the app is closed, we’re still hard at work. We regularly review users’ bills, bank fees and any unusual charges, sending alerts in real time.

Always learning

Your Genius plan evolves along with you. As we learn about you, we’ll send helpful financial topics to explore in the app’s Genius tab.

Topics cover everything from buying a car to planning for a family, and include a range of educational resources to get you started.

When looking through your transactionsfor the month, you have the option to view any of yourtransactionsby category and see where you're allocating your funds each month.

If you would like to re-categorize a single transaction

Selectthe transaction you would like to re-categorize.

Tap the Category option under details.

Tap the Transaction button on the top of the screen.

Select the category you would like to assign to it.

Transactions your bank has marked as pending will not display an option to re-categorize only that transaction. Please wait until this transaction is no longer marked as pending by your bank before attempting to re-categorize.

If you would like to re-categorize alltransactions from a merchant

Select atransaction from the merchant you would like to re-categorize.

Tap the Category option under details.

Select the category you would like to assign to it.

To see all uncategorized transactions to quickly categorize them

Tap the Overview button on the bottom of the screen.

Tap the magnifying glass () in the upper left hand corner.

Tap the Category button.

Tap Uncategorized.

To view previous months' budgets and transactions

Tap the Overviewbutton.

Tap the Remaining funds line graph.

Tap the month you would like to view.

Albert will display the last three months of your budget, the current month being one of the three.

All transactions from the financial accounts that you’ve connected to your Albert account are automatically categorized in order to generate a personalized monthly budget for you. Your budget is made up of four components:

Income: recurring deposits are categorized as income and are also used to predict your future income transactions. If your income varies from paycheck to paycheck or you receive income in cash, you may add these transactions manually by going to the Income section and tapping on +.

Recurring bills: similar to income, recurring charges are categorized as bills and used to predict upcoming charges. The Bills section shows a breakdown of your recurring billsincluding subscriptionsthat you've paid and that are coming up in the current month.

Savings: funds that are set aside into your Albert Savings or transferred to other savings accounts are tallied in this section.

Everything else: this includes all remaining funds spent that aren’t marked as bills. You can view your spending by date, merchant, or category.

Albert then calculates how much money you can safely spend at any given point in the month using this formula:

income - recurring bills - savings - everything else = left to spend

Funds moved between accounts are categorized as transfers and will not count towards recurring bills or everything else. For example, if you move money from your checking account to your IRA account, Albert will count that as a transfer rather than spending. Transfers to savings accounts are categorized as savings.

In addition to seeing a list view of your transactions, you can also view a visual representation of your finances using Albert’s pie chart view. The pie chart allows you to view your transactions by either category or merchant name.

To see a view of your entire monthly transactions

Tap the Overview button on the bottom ofthe app.

Tap on Spending Analysis about halfway down the screen.

To see a view of your transactions for a specific account

Tap the Overview button on the bottomofthe app.

Tap on the specific account you would like to view.

Tap on the pie chart icon in the upper right.

Note: this view only works for accounts with transaction history, i.e. bank accounts and credit cards.

Albert determines your income by reviewing your transaction history over time. We look at your merchants, transaction amounts, and deposit timing to identify which transactions are income. This data also helps us predict your future income.

If your income is irregular (i.e, it varies by source, amount or paycheck regularity), please review your transaction history to ensure that all income is categorized correctly.

To re-categorize an existing transaction as income

Search for the transaction. Visit theOverview tab, tap the in the upper left, and enter the merchant name. (In this case, the merchant name is the company who issues your paychecks.)

When you find the transaction, tap it.

Select Income as the transaction type.

To manually create an income transaction

Go to Overview and tap the in the top left corner.

Tap +in the top right corner.

Enter the merchant name, transaction amount and the date.

Tap? Uncategorized. Scroll down and selectIncome as the category.

Select Income as the transaction type.

The Income summary on the Overviewtab shows your expected income for the current month. To review your income for past months, visit the Spending section on theOverview tab and tap any month displayed there.

Billshark

Albert uses your recurring charges to predict your upcoming bills and subscriptions. Tapping the Bills section displays a breakdown of the bills and subscriptions you already paid, plus those you owe that month.

To create a manual bill

Tap the Overview tab > tap in the top left corner.

Tap the+ icon in the top right corner and create a transaction.

You can designate existing transactions as bills by tapping the transaction and changing the transaction type to Bill. This transaction will now appear in your bills section.

For example, if you pay rent with Venmo, but also make other transactions with Venmo, you can change the category of your rent transaction to "Bills," without affecting other Venmo transactions.

You can also change the name of an existing transaction or split an existing transaction to mark it as a bill. This can be helpful, say,if you pay a roommate for rent, utilities and groceries in just one Venmo transaction.

Please note: though we do list your current bills, we don't have the cancel bills on your behalf. But, our partners atcan negotiate any bills in your budget that are displayed with a "Lower bill" button. Their 70\% success rate in lowering cable, cell phone and in-home service bills makes them a great choice for maximizing your savings and freeing up your cash flow every month.

Remaining funds you spend are marked as spending, unless they are already marked as "bills." Your remaining funds are calculated by subtracting your expected bills and subscriptions from your projected monthly income.

To see your spending by amount, merchant, or category, visit theOverview tab and tapView spending history. Then,selectcategory. From there, you can review your spending transactions for the current month, as well as the past three months.

Any funds specifically marked as Savings will appear in the Savings category of your budget.This can include funds in your savings, retirement, or investment accounts.

Deposits into your Albert Savings account are included in your monthly Savings calculation. However, your Albert Savings account balance is different than the amount of transactions you mark as Savings for the month.

You can easily rename a transaction if the merchant name is misspelled or otherwise incorrect.

To rename a transaction

Go to Overview > and select the respective transaction

Tap next to the merchant name and change it accordingly

Check the transaction category to make sure it's correct

If the transaction is a recurring bill, select BILLas the transaction type and switch the toggle next to Is this recurring?

Additional notes:

If you reclassify a transaction as a bill, it will appear as Paidin your Bills section.

If this is part of a larger transaction, you can split it into multiple transactions.

Splitting a transaction allows you to break larger purchases down into smaller purchases. This is useful in instances where you share a bill or transaction with someone else: a utility bill with a roommate, a dinner with a friend, a ride-share with a coworker.

You can also split a large transaction into multiple categories. For example, if you spent $100 at Target, but $60 was for groceries and $40 was for new clothing, you may want to split the transaction to visualize your spending in these categories.

To split a transaction

Exclude the transaction from the app. TapView spending history, tap the month in which the transaction occurred, then tap the transaction and toggle Exclude.

Go back to your spending history and tap+ in the upper right-hand corner, adding as many manual transactions as you need to represent the split. (Note: for each manual transaction, you can select a different name and category).

We do the math for you. Albert’s automatic budget provides an updated snapshot of your income and spending, whenever you need it.

Budget and spending

See your bills, income and remaining funds at a glance. Tap into each category to get the details.

And, explore your spending history. We categorize every transaction, so you always know where your cash went.

Checkup score

Your checkup score celebrates your achievements, while providing personalized suggestions for improvement.

Albert uses a few key variables to create your score, like insurance, debt, savings and bank fees.

Albert analyzes your income and spending throughout the week, finding extra dollars to save automatically. Get annual cash bonuses on your Albert Savings and withdraw any time.

Savings goals

Stay prepared for emergencies. Albert grows your rainy day fund automatically. Got multiple financial goals? Enable Genius to save for them all.

Smart Savings

Get in the habit of saving. Smart Savings fills your goals gradually throughout the week. We find the dollars you can afford to save, then set them aside for what’s important.

Cash bonuses

Rewards, just for saving. Albert adds a base annual bonus of .25\% on your savings. Boost your annual bonus to 1\% when you enable Genius.

here

Albert Savings is an automatic savings program that saves money from your linked checking account and transfers it to Savings, which lives in the Albert app.

You can choose to use Smart Savings, or select a fixed amount to save weekly if you’re looking for more control.

If you choose to use Smart Savings

Our Smart Savings algorithm determines how much you can safely save at any given point in a month. You can read more about how the algorithm works.

You can expect to save $25$100 per week, usually spread across 23 transactions ranging from $5$30 each.

If we determine that you can save at a given moment, we transfer the savings amount from your linked checking account to your Savings account.

In order to avoid overdrawing your account, we will not initiate a Savings transfer if your bank account balance is too low.

If you choose a weekly amount

Albert will transfer the amount you select weekly from your linked checking account to Savings.

Additional details

The funds in your Savings account are held at FDIC-insured banks for your benefit,and are FDIC-insured up to $250,000.

Deposits into and withdrawals from Savings generally take 23 business days to complete.

The money in your Savings account is yours, available for withdrawal anytime. There is no fee for transferring your funds.

Your Savings funds are placed in the default savings goal, the Rainy day fund. If you’re a Genius customer, you may create additional savings goals.

Getting started is easy. You can select and manage your own funds yourself, request a customized portfolio by Genius, or do both. Invest in as many funds or portfolios as you like, selecting from our available options.

You're also free to invest whatever dollar amount you choose. You can start with just $1.

How it works:

Simply deposit a set dollar amount that you'd like to invest, and we'll invest that exact amount for you: simple.

This method allows investors to buy into the funds of their choosing, for as much as they want, regardless of the share price. $1 is always the minimum.

Portfolio by Genius

For beginner investors and experienced ones, too the portfolio by Genius is a hands-off answer to creating a diversified portfolio. Tap the large button under Portfolio by Genius and provide details about your goals, tolerance for risk and time horizon.

To enable Genius to select a cost-effective portfolio that makes sense for your needs, we'll ask for details every time you request a portfolio by Genius. This will customize each specific portfolio depending on your desired goals for that portfolio.

Tap the Investments card on the home screen.

Tap in the top right corner. (Or, tap '+ Explore investments' at the bottom of the screen.)

Tap the 'Genius portfolio >' card under 'Portfolio by Genius.'

Answer the questions to personalize your portfolio

For more information about the portfolio by Genius, click here.

Self-managed

A Self-managed investment allows you to select your own holdings from a curated list of themes (like "Industries," "U.S. Companies" and "Global").

Once your cash deposit posts to your investment account, you are free to purchase the investments of your choosing.

On the Investments home screen, tap your desired investment (e.g., S&P 500). Then, tap Buy.

In the Amount to buy field, enter your desired investment amount in dollars and tap Buy.

If auto-investing is on, use the sliders to control how much cash you want Albert to allocate into each investment on a regular basis.

Your investment will be purchased within the next trading day.

Investing, without even noticing.

If you enjoy the hands-off experience of Albert's automatic savings, auto-investing is a great way to make sure you're putting your money to work.

When auto-investing is enabled, Albert automatically withdraws cash from your bank account to allocate into your investments account on a monthly, twice monthly, or weekly basis. You decide how Albert allocates your cash deposits into the investments held in your portfolio.

How do I enable auto-investing?

Tap Investments on the Albert home screen.

Tap the cog () in the upper right-hand corner.

Tap Adjust auto-investing.

Toggle on Auto-deposits enabled.

Select an amount to automate toward your portfolio. Then, use the sliders to choose how your investment will be allocated into each holding within the portfolio.

All investments involve the risk of loss. Read more

Any dollars held in your account for the purpose of investment is called cash. Cash can be any money you recently deposited, or any money you withdraw from an investment.

To invest with Albert, you must first fund your account by depositing cash. Learn how to get started with cash below.

To manually deposit cash:

On the Investments home screen, tap Cash under the Portfolio header, then tap Deposit.

Or, tap the cog () in the upper right-hand corner and tap Add funds.

After you make your deposit, please allow up to 3 business days for the cash to post to your Investments account.

To learn more about cash deposits, including setting up automated cash deposits, visit our article on auto-investing here.

When auto-investing is on, Albert automatically withdraws your preferred deposit amount and allocates it into your investments based on your preferences. Any cash you manually deposit, such as when auto-investing is off, will need to be allocated into your investments manually.

Please note: Albert will not initiate an automatic deposit if your funding bank account's balance is less than $200.

Please note: Your cash deposits must remain in your account for a minimum of 5 trading days before being available for withdrawal. This holding period is for anti-money laundering and risk management purposes.

For any further questions about depositing and withdrawing cash, text Genius.

After your investment settles, you may sell it as soon as the next day.

To sell an investment:

Visit your Investments home screen.

Tap the investment you want to sell. Then, tap the cog () in the upper right-hand corner.

Under Investing, tap Sell.

In the Amount to sell field, enter the dollar amount you wish to sell. Then, tap Sell.

Your investment will be sold within the next trading day.

After Albert sells your investment, the dollar amount will be deposited into your Cash within 2 business days. Then, you may withdraw it or reinvest it into another holding.

For any other questions about buying and selling investments, text Genius.

To withdraw cash:

Visit your Investments home screen.

Scroll down and tap Cash.

Tap Withdraw and enter the amount you wish to withdraw.

Please note: your available balance to withdraw includes completed cash deposits only. Pending deposits take up to 2 business days to settle and become available.

You must wait 5 business days to withdraw any cash recently deposited into your investments account. This holding period is for anti-money laundering and risk management purposes.

Allocations refer to the ways in which your investment deposits are distributed into your investments. Use the slider on the Automatic investing screen to select a percentage of each deposit that should go to each holding in your portfolio.

To adjust allocations:

Visit your Investments home screen.

Tap the cog () in the upper right-hand corner.

Tap Adjust auto-investing.

Scroll down and adjust the sliders under Automatic deposit allocation

U.S Citizens, permanent residents and eligible U.S. Visa holders may open an Albert Investments account.

When investing with Albert, you must meet the following additional requirements:

You have a valid Social Security Number

You have a legal U.S. residential address within the 50 states and/or Puerto Rico

You enabled Albert Genius

For any other questions related to eligibility for Albert Investments, text Genius.

Your documents are formal records of your investments with Albert. When you select holdings and make investments, you'll receive several documents related to your investments. Albert Investments will notify you via email when your documents become available.

To view your documents in the app:

Tap Investments on the home screen.

Tap the cog () in the top right corner.

Select Documents.

Trade confirmations

These documents confirm the trades you made in the past month. Trades refer to investments bought, as well as investments sold.

Tax documents

As an SEC-registered investment advisor, Albert Investments, LLC is mandated to send relevant tax documents to every investor. Keep these documents in a safe place, as you may need to disclose your investments on your taxes.

As Albert does not provide tax advice or guidance, it's a good idea to consult your accountant (or whoever prepares your tax return) if you have any questions about reporting investments on your taxes.

Monthly statements

These are documents sent at month's end. They provide an overview of your trades and withdrawals, as well as your most recent account balance.

Proxy documents

When you make an investment in a company or fund through the purchase of stocks, bonds or other securities, you become an official shareholder in that company or fund.

As a shareholder, you have the right to participate in votes on matters that may include:

Elections, such as to the board of directors

Corporate structural changes

Mergers and acquisitions

Executive compensation packages

And more

You will be notified of any upcoming shareholder votes as they occur. When Albert sends you information related to your proxy vote, we'll include a link to your proxy statement and the company's (or fund's) annual report. Such information is provided to help you make an informed decision when the date of the shareholder vote occurs.

Your proxy vote is not mandatory.

Prospectus

Prospectus documents are provided when you make an initial investment in stocks, bonds and other securities.

These documents help you explore the companies or funds in which you've invested. A company's prospectus documents may include:

A description of the type of investment made

The company's or fund's history and financial information, along with information about its management

The price and date of the investment

Any selling discounts

How the company will use your invested money

Any risks involved

A fund's prospectus will typically contain information about the fund's objectives, investment strategies, risks, performance, distribution policy, management and expenses.

If you have any other questions about investment documents, or your rights as an investor, text Genius.

A 27 year-old single mother saving for her child's tuition requires a different portfolio than a 65-year old with fully-funded retirement accounts. The portfolio by Genius takes these factors into mind when selecting a user's investments.

Any portfolio by Genius will be diversified between stocks, bonds and other holdings, to help minimize costs and offset market losses.

How it works

Tap the Investments card on the home screen.

Tap in the top right corner. (Or, tap '+ Explore investments' at the bottom of the screen.)

Tap the 'Genius portfolio >' card under 'Portfolio by Genius.'

Answer the questions to personalize your portfolio

Then, using the unique details you provide about your goals, risk tolerance and time horizon, Genius builds a portfolio to match. This could be an aggressive, moderate or conservative portfolio.

What's the difference between conservative, moderate and aggressive portfolios?

Conservative

Contains "lower-risk" investments; i.e., holdings that are less inclined to volatile performance, with the opportunity for smaller, steady gains.

Moderate

Contains "medium-risk" investments; i.e., holdings that have a chance of volatile performance, with the opportunity for moderate gains.

Aggressive

Contains "high-risk" investments; i.e., holdings that are more inclined to volatile performance, with the opportunity for significant gains.

You can change your preferences at any time. You can also set different risk levels for different investments. Please keep in mind that all investments in securities involve a risk of loss. No method of investing, nor any type of investment, guarantees success.

If you have any individual questions about requesting a portfolio by Genius, text Genius.

You must meet the following requirements in order to set an Albert account:

Individual requirements

Be a U.S. resident or citizen

Be 18 years old or older

Hold a bank account with a U.S. financial institution

Technical requirements

A mobile phone number and plan provided by a mobile carrier operating in the U.S.*

A mobile phone that supports the Albert mobile app (refer to our App Store and Google Play store descriptions for current specifications).

*Please note: While our aim is to help everyone make better financial decisions, we cannot support internet-based phone services (i.e., Google Voice) at this time.

In order to use Albert, you need to connect your financial accounts.

Start with your primary checking accountthe account where your paychecks and other income are deposited and from which you pay the bulk of your bills.

Once you've connected your bank account, you may add others, including credit cards, loans (e.g., student loans, car loans, personal loans, or mortgages), or investments (e.g., brokerage, retirement, or 529 plans). The more accounts you add, the more helpful Albert can be!

If your account is with a major bank, such as Chase or Bank of America, just follow the below steps.

To add a new financial account to Albert

Tap Overview at the bottom of the app.

Tap +in the upper right-hand corner.

Select your financial institution, or search for it by name if it’s not listed.

Enter your financial institution account credentials on the following screen.

Please note:You must connect at least 1 supported account to use the app. You must first connect 1 supported account in order to add any other accounts manually.

If you encounter an error when linking an account, please review the list of common account linking errors to find out how to fix it.

here

If your account is with a smaller institution, such as a regional bank or credit union that we don't currently support, add your account manually. Instructions foradding accounts manually are found.