Ambassador Labs Claimed Company
Building the future of cloud architecture by empowering developers to ship software faster.
We are a series B based company, with investments led by Matrix Partners, Trinity Ventures, Four Rivers Group, and Insight Partners. For more information, go to https://www.getambassador.io/. read more
Ambassador Labs Company Culture
Ambassador Labs Culture
This score is derived from employee ratings & reviews3.5/5
Ambassador Labs' Overall Culture is rated C+
Top Rated Culture Dimensions
CEO Rating
A+Manager
A-Executive Team
B+Compensation
BMeetings
BAmbassador Labs CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Richard Li
87 /100
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Diversity at Ambassador Labs
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Ambassador Labs
N/A
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Anonymously Rate Your Experience & Make Work BetterAmbassador Labs eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
0
Ambassador Labs employees are 0% more likely to recommend Ambassador Labs as a great place to work
| 33% | Promoters |
|---|---|
| 34% | Passives |
| 33% | Detractors |
Working at Ambassador Labs
Working at Ambassador Labs is rated average by 5 employees, across various culture dimensions. Ambassador Labs employees are most satisfied about CEO Rating, Manager, and Executive Team categories, putting Ambassador Labs’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Boston. See below in detail how working at Ambassador Labs was rated by employees.
Overall Company Culture at Ambassador Labs
C+
Overall Company Culture at Ambassador Labs is rated C+
Last updated months ago
Top
50%
Ambassador Labs ranks in the Top 50% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterAmbassador Labs Employee Reviews
Out of 12 Ambassador Labs employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Ambassador Labs improve their work culture.
| Positive Reviews | 83% |
|---|---|
| Constructive Feedback | 17% |
Positive Reviews From Ambassador Labs Employees
- What do you like best about the leadership team?Great new team of strong execs
- What do you like best about the leadership team?They have clear goals for the company, but are open to adjusting their goals and plans when the data shows their original plans aren't working out.
- What is the best part about your compensation package?standard, but good pay overall
Constructive Feedback From Ambassador Labs Employees
- What do your coworkers need to improve and how could you work together better?I just accept that as part of the job.
- What's going wrong and how can it be improved?I don't think the company invested at all into our at-home offices or any perks for doing a good job. Whatever work is accomplished it never seems like it's good enough.
Ambassador Labs Company Information
Ambassador Labs Company Overview
Building the future of cloud architecture by empowering developers to ship software faster. We are a series B based company, with investments led by Matrix Partners, Trinity Ventures, Four Rivers Group, and Insight Partners. For more information, go to https://www.getambassador.io/.
Ambassador Labs was founded in 2014 and its current CEO is Richard Li. Since its inception 12 years ago, Ambassador Labs has grown to 90 employees.
Ambassador Labs Mission, Vision & Values
Ambassador Labs Mission Statement
We Help Developers Build Better Software The world is shifting to cloud native architectures and this transforms how software is being built. Developers need to adopt new patterns and tools to code, ship, and run software in modern cloud environments. We’re accelerating this shift by putting the first-ever cloud native Developer Control Plane in the hands of every developer and at the heart of every company. And we need your help to accomplish this mission.
Ambassador Labs Values
- PURSUE the Truth
- Embrace a GROWTH Mindset
- Be BOLD
- EMPATHIZE with Users
- Do and TEACH
- Make Speed a Habit
| Headquarter | PO Box 121228 Boston, MA 02112 United States of America |
|---|---|
| Website | www.getambassador.io/ |
| Founding Date | 2014 |
| Company Status | Private |
| Jobs | www.getambassador.io/about-us/careers/ |
| Social Sites |
Ambassador Labs has more than doubled in size in the last year! Take a look at the faces and all of the things we love and care about (yes, even Vin Diesel). If what you see resonates with you, take a look at the wonderful opportunities here.
Chief Marketing Officer Mark Trang discusses his top 3 favorite things about working at Ambassador Labs. We're hiring across the entire organization! Whatever your skillset, there's a home for you here at Ambassador. All positions are fully remote. Check out our careers page to apply: https://a8r.io/careers
6 Ways our team members stay mentally healthy.
Three weeks ago we announced the creation of our ACE program. We are very excited to have our first two ACEs start with us this week, Mareko James and William Hardin. We cannot wait to see how they do as they start their journey with us! The ACE (Associate Customer Engineer) program gives junior and entry-level candidates the opportunity to join Ambassador Labs as part of a training program where you’ll spend 120 days learning our tech and gaining real world experience. After the 120 days, you’ll be placed into a department that best matches your unique skill set, giving you a chance to further grow and develop as part of our team. Learn more and apply today: https://a8r.io/careers
Kubecon action! Check out our Ambassador Labs booth.
Kubecon talk on our product Telepresence!
Ambassador Lab's last in-person company kickoff in 2019. Our team members flew in from all over the world!
Post pandemic dinner (!) outing with our CEO and marketing team.
Ambassador Labs Employees
Ambassador Labs has 90 employees. 5 employees at Ambassador Labs have reviewed Ambassador Labs across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 5 Ambassador Labs employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Ambassador Labs are pleased with their total compensation at Ambassador Labs, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Ambassador Labs are pleased with their team. 5 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Ambassador Labs are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Ambassador Labs believe the environment at Ambassador Labs is positive. Most Participants believe the pace of work at Ambassador Labs is extremely fast. About 67% of the employees at Ambassador Labs work 8 hours or less.
Overall, the employees at Ambassador Labs are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Ambassador Labs - Employee Onboarding
The prevailing opinion from Comparably users in Boston about their company is that it was very prepared on their first day. Boston employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Ambassador Labs KPIs and OKRs
At this moment no Ambassador Labs employees have provided insight into whether or not they clearly understand Ambassador Labs' KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Press for Ambassador Labs
Ambassador Labs CEO & Leadership
87 /100
Ambassador Labs CEO Awards and Recognitions
Ambassador Labs’s CEO Richard Li started in this role in 2014. Richard’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Boston. With a high CEO score, Richard Li has won the Best CEOs in 2021. Compared to Ambassador Labs’s competitors, Richard Li ranks right above Solo CEO Daniel Larkin. Under Li’s leadership, Ambassador Labs employee respondents are most happy about their Manager and the company’s Executive Team. Perks And Benefits and eNPS are two areas, according to respondents, where Ambassador Labs could stand to see real improvement.
Ambassador Labs Leadership
The Ambassador Labs Executive Team is rated a “B+” and led by CEO Richard Li, CTO/SVP of Engineering Bjorn Freeman-Benson, and VP of Engineering Katie Wilde
Richard Li CEO / President
Richard Li is cofounder and CEO of Ambassador Labs. Richard is a veteran of multiple technology startups including Duo... read more
Bjorn Freeman-Benson CTO/SVP of Engineering
After leading engineering teams as the SVP of Engineering at New Relic and InVision, Bjorn brings significant experience... read more
Katie Wilde VP of Engineering
Katie is a people first leader who loves to build winning teams. Previously VP of Engineering at Buffer, she built out... read more
Mark Trang CMO
Mark is a trusted growth veteran with 20 years of experience in cloud computing, SaaS, and open source developer... read more
Ambassador Labs Salaries
How much does Ambassador Labs pay?
How much do people at Ambassador Labs get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Ambassador Labs is $100,415, or $48 per hour, while the estimated median salary is $124,344, or $59 per hour.
At Ambassador Labs, the highest paid job is a Director of Engineering at $166,508 annually and the lowest is an Admin Assistant at $45,715 annually. Average Ambassador Labs salaries by department include: Finance at $96,968, Customer Support at $63,861, Sales at $241,496, and Product at $115,987. Half of Ambassador Labs salaries are above $124,344.
3 employees at Ambassador Labs rank their Compensation in the Top 30% of similar sized companies in the US (based on 8 ratings) while 3 employees at Ambassador Labs rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 4 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $64k | $64k | 1st Percentile |
20th Percentile $98k | $98k | 20th Percentile |
40th Percentile $123k | $123k | 40th Percentile |
60th Percentile $178k | $178k | 60th Percentile |
80th Percentile $240k | $240k | 80th Percentile |
100th Percentile $324k | $324k | 100th Percentile |
$100,415*
Average Compensation
$124,344*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Ambassador Labs Salaries by Department
Diversity & Inclusion at Ambassador Labs
The Diversity score provides insights into how diverse employees feel and rate their work experience at Ambassador Labs across various culture dimensions.
Our Commitment to Advance Diversity and Inclusion,We strongly believe that the success of Ambassador Labs is dependent on hiring a diverse team. Diversity means a broader spectrum of opinions, ways of working and approaches - we feel this is crucial to helping us drive creativity, innovation and make better decisions!
Ranked Culture the Highest
Ranked Culture the Lowest
Ambassador Labs Perks & Benefits
Ambassador Labs is a remote-friendly company with “pods” in Boston, Portland and Montreal. Our pods are a way of bridging the gap between being 100% remote and working in an office. Eventually, when it is safe to do so, we will have physical offices in each of these locations for team members to go to to fuel their creativity through brainstorming and watercooler conversations. This is our way of creating the best of both worlds. However, most of our roles can be 100% remote.
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
Ambassador Labs PTO
Ambassador Labs' PTO and Vacation policy typically gives 0-10 days off a year.
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Ambassador Labs Careers
Ambassador Labs Jobs
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Frequently Asked Questions regarding Ambassador Labs
What is Ambassador Labs address?
Ambassador Labs location is at PO Box 121228
Who is the CEO of Ambassador Labs?
Ambassador Labs CEO is Richard Li, their score by employees is 87
What is the salary for Customer Service Manager in Ambassador Labs?
Customer Service Manager average salary in the US is 76k
What are the salaries in the Product in Ambassador Labs?
The average salaries for Product in Ambassador Labs is 116k
How many employees work in Ambassador Labs?
Ambassador Labs has 90 employees
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