American Well – I see patients via telemedicine-they call in for mostly simple things, we talk about their issues and I visually examine | Comparably

American Well – I see patients via telemedicine-they call in for mostly simple things, we talk about their issues and I visually examine

American Well Claimed Company
American Well is a company based connects users instantly with doctors over video feed. read more
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I see patients via telemedicine-they call in for mostly simple things, we talk about their issues and I visually examine

What is the best part about your compensation package?

The total pay with bonuses available is reasonably generous.

What does the leadership team need to get better at?

This is a growing company and the leadership team should develop and support HR and accounting infrastructure adequate to workload.

What makes you most happy at work?

I'm a doctor--the best thing is seeing patients and trying to help, whether it's telemedicine, as here, or "old-fashioned" office practice. When I make an anxious patient relax and smile, or figure out something complicated despite the limits of no labs and no touch, I love it.

What is most positive about the culture and environment at your company?

Everyone from the top down knows that this is a growing company; we all tend to put in extra effort and put up with little hassles because we know it. There is the feeling that if we all keep working hard, we will all keep doing very well.

What do your coworkers need to improve and how could you work together better?

This company has a home base in Boston and doctors working across the US. Improved communication to and from doctors would be helpful, such as ability to directly send secure email regarding patients we have seen in common, and easy access to policies and updates in a searchable form.

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