Amscot Financial is an American financial services company based in Tampa, Florida. read more
There are good moments but it's generally really frustrating.
What did you like most about the interview process?
It was very quick and relatively easy.
What is the best part about your compensation package?
The three weeks of vacation after year 5.
What does the leadership team need to get better at?
Understanding the needs of the employees and supporting good workers to invite them to stay.
What's going wrong and how can it be improved?
We've gotten so caught up in "the customer's always right" that good, hard workers are being punished for the customers' choices. A customer chooses not to pay the company money they owe, the associate is criticized. Priorities.
What do your coworkers need to improve and how could you work together better?
There's a general lack of respect for what it means to be a team;people not pulling their own weight or not respecting their coworkers time/effort. We could work better together if everyone took the job seriously and respected each other's time/effort.
What needs to change to make the company culture better?
Set down a clear set of rules and expectations and then hold people accountable for them. Instead of telling the employees to do something only to turn around and criticize/punish them for doing exactly what you told them to do, give them a clear directive and reward/punish accordingly.
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