Auto-Chlor System Claimed Company
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High turnover, lazy employees and terrible training which causes new employees to be doomed from the start and continues a vicious circle.
What does the leadership team need to get better at?
Management needs to get better at recognizing the difference between great sales people and great leadership. Just because someone is great at sales does not mean their skills are transferable or that they possess leadership qualities.
What needs to change to make the company culture better?
Accountability, hold those who are subpar accountable for their actions whether it's in sales or service. Also have 1 on 1 discussions with employees to have them better grasp the goals and direction you'd like them to follow
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