D+
59/100
Our mission is creating members for life by exceeding our members’ expectations through valuable products and legendary service. We are united by this common mission of helping our members. read more
Auto Club of Southern California Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
being able to help people and have them truly thank me
Enjoying working with my customers.
Interacting with members & claimants
Review from Customer Support Dept
The fact that i am on vacation soon
interacting with fellow staff and knowing that i am there to help
Making an impact on the growth of the organization and my personal development
Seeing my friends and helping people
Being able to help people who are in need
Review from Customer Support Dept
What's going wrong and how can it be improved?
Replace the CEO and Biard of Diectots with qualified people from outside the organization. Get a real perspective and stip this insane cycle.
Favoritism among executives make heavy impact at employees
Questionable practices when it comes to hiring, firing and promoting.
Either do more surveys or grade them as the members think they are grading the agents.
Review from Customer Support Dept
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