
AutoGravity's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 45 most popular questions AutoGravity receives.
You are able to switch cars at any time before searching for financing. If you have already submitted for a vehicle and want to change your car, you will need to reset AutoGravity, which you can do in the settings, and then select your preferred vehicle and dealer to search for financing again.
View ArticleYour next steps will depend on the lender and response that you have selected to move forward with. For a quick summary of your decision, make sure to login and view your offer on either our iPhone or Android app.
For most responses, you will want to contact your chosen dealership and discuss the information in your response directly with the finance department. Please remember to mention your matched lender by name when speaking to the dealership. The dealership finance department will then help facilitate your purchase or lease and when you arrive, assist in assembling any additional features you want. Finally, present your response to the dealer sales or finance person so they can help you close your deal.
If you have any questions please feel free to contact our support team for more information by emailing us directly at [email protected] or by phone 844-443-4646 9 AM to 6 PM PST.
View ArticleContact our Customer Service team here.
View ArticleAutoGravity is currently available in 49 states: all states with the exception of Nevada. Availability in this stateis coming soon. If AutoGravity is not currently available in your state, you can get notified when we expand to your state by signing up to our email list here.
View ArticleMost people are able to select a vehicle, choose a dealership and search for financing in under 10 minutes. Once you submit, lenders may take up to one business day to present you with your results. Many lenders, however, are able to respond within a few minutes after you submit.
View ArticleYes! AutoGravity currently offers lease options for new Audi, Genesis, Hyundai, Infiniti, Kia, Mercedes-Benz, Nissan and Volkswagen vehicles. Were expanding our lease products often, so check back to see these new offerings.
View ArticleAutoGravity partners with over 15 large national direct and indirect lenders who offer rates as low as 0% for those who qualify. Interest rates are based on several factors, including vehicle selected, lenders underwriting rules, and the applicants credit history.
View ArticleAt AutoGravity, weve simplified the car-buying experience into 4 easy steps.
Step 1: Shop for your dream car Browse cars from over 1 million units of inventory nationwide. In some cases, you may be able to further negotiate the listed vehicle price at the dealer.
Step 2: Apply for financing - Onceyou'vedecided on your car, submit your loan or lease credit application directly on AutoGravitys platform.
Step 3: Compare your credit decisions Youll receive back up to 4 binding financing offers in minutes from the nations largest auto financing institutions.
Step 4: Finalize your deal Take your preferred financing offer to the dealer to finalize your deal. When you arrive at the dealer, let them knowyou'vedecided on the car you want and that you have applied for financing through AutoGravity. The dealer can find your credit decision in their dealer financing portal. Next, negotiate your final car price and complete your paperwork. Viola! Drive off in your dream car confident youre getting a fair deal while saving hours at the dealership!
View ArticleAutoGravity is an easy-to-use car-shopping app that can be downloaded onto your mobile device, tablet, laptop or desktop computer. In just a few simple steps, you can select a car based on make, model and trim; then, locate it at a dealership in your local area. Based on the caryou'vechosen, you can apply for financing directly from the app and potentially receive up to four binding finance offers in minutes. By connecting you directly with dealers and lenders, AutoGravity not only saves you time, but empowers you to take control of the car-buying experience.
View ArticleAutoGravity supports new car leasing, and both new and used car financing. Please sign up to our email list to stay in the loop for when we launch additional features.
Start your car search today by clicking here !
View ArticleWe provide you with contact information for nearly every franchised new car dealership in the United States. With AutoGravity, you can contact dealerships nearby to work out the details.
Please contact our Customer Service team with any questions [email protected] or by phone 844-443-4646 9 AM to 6 PM PST.
View ArticleYou can see your past results through your AutoGravity account. Look it up either on our iPhone or Android mobile app. If you reset your AutoGravity app, you can call our support team here and we will be happy to help you.
View ArticleYou can switch dealerships at any point before searching for financing. Once you have submitted, if you wish to change your selected dealership please contact our Customer Service team via email [email protected] or by phone 844-443-4646 for further assistance.
View ArticleWhen you submit a credit application, lenders on the AutoGravity platform will inquire into your credit to provide a credit decision. Each inquiry will be recorded in your credit history, which may affect your credit score. Most credit scores will not be affected by multiple inquiries from auto lenders within a short period of time.
View ArticleA direct auto loan is a loan obtained directly from a financing institution without involving the dealer. In many cases consumers will work with their direct lender to finalize financing before going to the dealer. Credit unions are an example of a direct lender.
An indirect auto loan is a loan which is obtained at the dealership. In most cases, the financing is tied directly to the car and the dealership where the car is purchased. Captive lenders such as Mercedes-Benz Financial Services and Volkswagen Credit are examples of indirect lenders.
View ArticleWhen searching for financing your information can be sent to up to four lenders based on your vehicle selection, dealership selection, and the information provided in your credit application.
View ArticleAutoGravity partners with lenders who cover the entire credit spectrum. At AutoGravity, well do our best to match you with lenders that best align with your credit history.
View ArticleDepending on your credit history, some lenders may pre-approve you for a loan amount which is higher or lower than the amount for which you originally applied.
The lender pre-approved me for more than I applied for:
If the lender pre-approves you for more than what you applied, the increased loan amount doesnt necessarily mean you have to accept the full loan. Once you negotiate your vehicles final price, you may choose to only apply a part of your pre-approved loan amount toward your purchase. Your monthly payment will be recalculated based on the final loan amount needed.
The lender pre-approved me for less than what I applied:
There may be some instances where the lender does not pre-approve you for the full loan amount requested. In this case, you have the option to negotiate a lower price with the dealer or consider a less expensive vehicle.
View ArticleTo submit a credit application, you need to provide name, phone number, date of birth, housing information, employment information and social security number.
View ArticleAutoGravity procures vehicle pricing from various sources. In most cases, dealers provide us with the price of the car as shown on their lot. Vehicle prices may also be discounted from MSRP with available vehicle manufacturer rebates and incentives.
View ArticleEach day, AutoGravity showcases millions of vehicles found in dealer inventory nationwide. However, there may be instances where not every vehicle is displayed. If youre not able to find a particular one on AutoGravity, reach out to the dealer directly; theyll help you find the vehicle for which youre looking.
View ArticleYes. In order to use the AutoGravity auto financing application you will need to enable cookies in your browser. Detailed instructions on how to do this will depend on the browser you are using and can be found at the links below:
Chrome
Firefox
Safari
View ArticleThe information you provide is no different than applying for credit at a dealership or bank, but AutoGravity allows you to go through the entire process anywhere and anytime you want - and empowers you with up to four financing offers.
View ArticleResponses appear in the AutoGravity App under Step 4 after you search for financing. When a response is received, a notification is also sent to the email address used to create your AutoGravity account.
View ArticleNearly every franchised new car dealership in the United States is available on the AutoGravity platform. We make finding a dealership easy by showing the dealerships near you for the particular vehicle brand you have selected.
View ArticleDealerships have relationships with particular lenders. Selecting the dealership provides you with a personalized list of lenders to choose from.
View ArticleWe save all of your information up to the point where you search for financing in Step 3. To ensure the security of your personal information, you will have to start the financing process from the beginning if you decide to leave and come back to the AutoGravity app.
View ArticleDealerships will receive your contact information only after you receive a response from a lender.
View ArticleYes, you are able to search for financing as many times as you would like. To search for financing again, you will need to reset the AutoGravity app, which you can do in the settings. To access your historic results after resetting the app, you can call our support team here and we will be happy to help you.
Each application may affect your credit. For more information please read the following article here.
View ArticleYour social security number is required for each lender to verify your identity and to retrieve your credit information to provide a response. The lender may perform a credit inquiry using your social security number to review your credit report and provide a response.
View ArticleWe use the Federal Information Processing Standard (FIPS) Publication 140-2 for encrypting and decrypting data.
View ArticleAll data shared is encrypted and passed securely according to the Federal Information Processing Standards (FIPS). For more details, refer to our privacy notice.
View ArticleOur most up-to-date legal documents can always be found on our website at autogravity.com, or inside the settings menu on mobile.
To view the legal documents on our website, go to autogravity.com and scroll down to the footer where you will see the legal section.
Terms of Service: https://www.autogravity.com/terms-of-service/
Privacy Policy: https://www.autogravity.com/privacy-policy/
Privacy Notice: https://www.autogravity.com/privacy-notice/
To view the legal documents from the iOS or Android app, click the settings icon, tap "Legal," then view the preferred legal document of your choice.
View ArticleWe are working with top lenders to expand financing options. Stay in the loop on lending options by signing up to our email list here.
View ArticleYou may receive up to four responses, based on your chosen car, dealership and information you provided when you searched for financing.
View ArticleMost offers expire within 30 days, but each lender may be different. You can view the expiration date of each of your offers on the Lender Response Detail page of the AutoGravity app.
View ArticleYour responses are valid at the dealership you selected in Step 2.
View ArticleIf AutoGravity is unable to match you with a lender, you will be notified within 30 days. We are always expanding and adding more lenders to AutoGravity. If there wasn't a match when you applied, we will notify you via email as we add additional lenders.
View ArticleWhen you search for financing, we send up to four lenders only the information necessary for them to provide a response. Your contact information may also be shared with the dealer you selected in Step 2, and the selected dealer may reach out to contact you. For more information, view our privacy policy.
View ArticleYour information is stored in our encrypted data vault. We do not store your personal information locally on your device.
View ArticleWhen you select a dealership, we present the phone number, e-mail address and website address for that dealership, as well as a photo of the dealership. You can contact the dealership about the availability of your selected vehicle however you desire.
View ArticleClick here to reset your password or contact our customer service team.
View ArticleAutoGravity does not store personally identifiable information including your SSN or Credit Information. Prior to deleting it, AutoGravity sends it to our lenders over a secure channel. AutoGravity and partner lenders have multiple layers of data protection, and your information is protected by heavy encryption techniques during the transfer.
View ArticleAutoGravity does not store personally identifiable information however, it will cache what car and dealership you have selected. If you start but do not complete a credit application, you will have to start your credit application again from the beginning.
View ArticleNo, you will have to submit a new application if you wish to change your dealershipafter submission.
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