Baker Tilly Virchow Krause FAQs

When using Google Chrome to download files from the internet you will be asked if you want to 'Keep' or 'Discard' the file. This will popup along the bottom of the web browser, along the task bar. Here you will need to clickKeep. This will download the file needed to launch Connect within Java. Once Connect has launched you will then be able to continue to upload your accounting data.

If you have forgotten your password and are unable to log in to your account you can reset it from the 'Login' screen.

The login screen can be found at: advancedassurance.bakertilly.com

From the 'Login' screen select theforgotten password?link within the 'Log in' box.

You will now be required to input your username.

Remember, this is the email address which you used when you signed up. Ensure you have access to this email account before attempting to reset your password.

After you have entered your username and clickedSubmityou will receive an email containing a unique link.

Select the link contained within the body of the email you received.

This will take you to a secure web page allowing you to create a new password for your account.

Once you have created your new password you will be able to log into your account from the main 'Login' screen.

The Baker TillyLive site is available at any time from advancedassurance.bakertilly.com

To log in, enter your username and password into the 'log in' box and then selectLogin. Remember, your username is the email address you used to sign up to Baker Tilly.

You can update and amend your password at any time after signing up to Baker Tilly.

Tools

Firstly, click theToolsbutton at the top right corner of your screen.

click here

Account Details

From the drop down box that appears clickMy Account.

Under the 'Change Password' section enter your current password in the relevant text field. You will then need to enter your new password twice. This is to ensure you have entered your new password correctly.

Once you have entered your new password, click theSavebutton to save your changes.

You have successfully changed your password. Just remember to use your new password when you log in. If you do forget your password you can request a new one, for more information.

You can update and amend your contact details at any time after signing up to Baker Tilly.

Tools

First, click theToolsbutton at the top right corner of your screen.

Account Details

From the drop down box that appears clickMy Account.

Under the 'Change Contact Details' section complete the relevant fields that require changing. Once you have entered your new details click theSavebutton.

That's it! You have successfully changed your contact details.

You can update and amend your email address at any time after signing up to Baker Tilly.

Tools

Firstly click theToolsbutton at the top right corner of your screen.

Account Details

From the drop down box that appears clickMy Account.

From here just enter your new email address in the relevant field.

Then again underneath, to confirm the email address.

Once you have entered your new email address you will need to enter your password for Baker Tilly. This is for added security. After this click theSavebutton.

That's it! You have successfully changed your email address. Just remember that your Username is your email address. So after you have changed your email address, you must start using the new email address to log in.

Baker Tily supports the following internet browsers:

Internet Explorer- (Versions 8 to11)

Google Chrome- (Latest version)

Firefox- (Latest version)

This function is a useful tool to quickly and efficiently locate and identify a specific piece of information.

Start typing the name of the company (or any information you are looking for) into the filter bar. This will filter the contentdisplayed to show only the relevant information, matching the search criteriayour have entered.

This function is very useful when locating a debtor amongst a large dataset.

At present Baker Tillysupports the following accounting Packages;

Microsoft Dynamics Navision All versions

Microsoft Great Plains (V9 V10 2010)

Sage 200 (Version 5.1 - 2015)

Sage 300 ERP (Sage ERP Accpac) V5.2/3/5/6 V6.0 2012 2014

QuickBooks (Version 2008 - 2015)

Sage 50 (Peachtree) versions 2011 - 2016

Baker Tillyis always trying to increase the number of accounting packages that are supported. If yours is not listed here please contact your Client Manager.

Once you have received an invitation from your Audit Managerand clicked the link contained within, you will be taken to the 'Sign up' screen.

Follow the steps below to correctly complete the sign up process:

Security Details

Within the 'Security Details' screen, confirm your email address and create a password for your account.

Make sure your password matches the requirements displayed on the right.

The email address on this screen will be used as your Username when logging into Baker Tilly.

User Details

Baker Tillyneeds to know a small amount of information about the person that will be the main user of the service. This allows us to contact you, should you require assistance.

All mandatory fields are denoted by an asterisk. This will be pre-populated by your Audit Managerwho will have completed this information when sending the invitation.

Accounting Application

Select your accounting software from the list of available applications. We are continuously working hard to increase coverage of the number of supported applications.

If your application is not listed here, then your accounting application is currently not supported. Contact your Audit Managerto confirm you are eligible to use the Baker Tillyservice.

Confirm Details

This gives you an overview of the 4 step sign up process and allows you to either confirm the details or make amendments. To make any amendments click the link below the sections and make the necessary changes and then confirm those changes.

Once you have reviewed the information you have provided, simply clickSign Upto create your account on Baker Tilly. You will receive an email confirming your account creation and details of how to log in.

That's it, you're now ready to begin using Baker Tilly!

You will need to submit your accounting data when requested by your Audit Manager. To do so, log in to your Baker Tilly account.

Within your home screen you will see a Submit Data button. Simply click this button to begin the extraction and submission of your accounting data.

Please note that you need to have Java installed on your computer to run Connect.

For more information on how to run Connect for your accounting package click here.

If you have more than one data file to provide you need to create one account for each (which means that you will receive one invite for each).

When creating your company accounts, use the same password in the first step. It will allow you to access them from the same user account through the "change company" button :

When uploading your datafile, you can check the company account to which you are uploading at the top right corner of your screen.

If this is not the correct one, cancel the upload, click "change company" and select the correctone.

If you are unable to launch Connect, it may be that you currently do not have Java installed on your computer. Installing Java is very simple. However you will need system administrator access for the computer you are working on.

Begin by visiting the Java website. Click here to be taken directly there. Click to download Java for free. This will provide a series of prompts asking if you would like to download the Java file, install Java and where to install it too. Follow the prompts accordingly to successfully install Java.

After successfully installing Java you can then return to Baker Tillyto submit your accounting data.

To launch 'Connect' simply click the Launch Connect button that is displayed on screen.This will ask you what you would like to do with the 'Connect' file. Simply select Open with and click OK. What you are allowing here is the 'Connect' program to be opened within your Internet Web Browser. You may find that rather than a new window appearing on screen, a pop-up along the bottom of your browser will appear. This will all depend on what Internet Web Browser you are currently using. Regardless of which internet browser you are currently using the same will apply.Once you have opened the 'Connect' file the program will begin to run. First you will be asked to select your company directory. Underneath the drop down list you will also be asked to enter the username and password for your database.

You will then be asked to select your company filein a dropdown list. Pick the correct one and click next.

While connect runs you may see an indication bar which says that connect is 'Checking Application'. This is normal. This indicator is to inform you that Connect is running.Connect will then begin to extract your data. This may take several minutes to complete. The time this takes to complete is dependent upon the number of transactional data and debtors that are stored within Sage 50.

Once the extraction of your data is complete, it will then be uploaded via a secure connection. Again this may take several minutes as this will depend on size of the data extracted, so the number of transactional data and debtors, and the speed of your internet connection.

You will then seegreen ticks to indicate your upload progress.When you get the 4 ticks and upload completes, you will get a confirmation on screen.

For most versions of Internet Explorer, when downloading a file from the internet you will be presented with a new window. This will ask you if you would like to 'Open' or 'Save' the file. For the purposes of using Baker Tillyyou can selectOpen.

This will download the file required to launch Connect within Java.

That's it! Connect will then begin to run and you can continue with your data submission.

When downloading files from the internet using Mozilla FireFox, you will be prompted by a new window asking you if you would like to 'Save' or 'Open with...'. For the purposes of using Baker Tillyyou can select 'Open with...'. This will download the file and automatically open. This will in turn launch Connect which runs in Java. Once you have launched Connect you can then continue with the submission of your accounting data.

When using Connect to upload your accounting data, you will be required to enter the Username and Password for the accounting application. This is different to the Username and Password you enter when logging into the Baker Tillywebsite.

If you know your login credentials, enter them when you use Connect. If you have not set a Username and Password the default is;

Username:Admin or Administrator

Password:

(leave the password field blank)

Failing this you will need to seek further assistance from Intuit, QuickBooks.

Once you have opened the 'Connect' file the program will begin to run. First you will need to locate the saved file for Quickbooks, using the 'Browse' button. You will then be asked to enter the username and password for your Quickbooks Accounting Package.

Once you have located the company data file you would like to submit and entered your user credentials for Quickbooks, Connect will begin to extract your data. This may take several minutes to complete. The time this takes to complete is dependent upon the number of transactional data and debtors that are stored within Quickbooks.

Once the extraction of your data is complete, it will then be uploaded via a secure connection. Again this may take several minutes as this will depend on size of the data extracted, so the number of transactional data and debtors, and the speed of your internet connection.

Once your data has been uploaded you will be displayed with green ticks to indicate that process has been successful.

You will get a confirmation on screen when your data upload completes.

To find out where your data file (ending in.QBW) is saved:

Open this file on Quickbooks

Press the F2 on your keyboard

It will bring up a page with the file information, including its location:

Use this to enter the file path onto Connect window.

To begin the upload of your Great Plains (GP) backup file, first enter the administrators Username and Password, then click Submit Back Up.

You then be taken to the back up upload screen.

Here you will need to select the Dynamics database along with the company database you would like to upload. You must ensure you select and upload both as this will cause delays in transferring your accounting data across to your Audit Manager. It is recommended that you compress the database files to reduce the length of time it will take to complete the upload. To add the database files click the Add Files.

Use the browse window to locate the Dynamics database and your company database. You can select two or more files to add to the upload by holding CTRL and selecting the files. Once you have selected the files click Open to add them to the list of uploads.

The upload will not begin automatically. You must click Start Upload to begin the upload. Once you have started the upload, you can continue with your everyday tasks. (Just remember to leave the window open which contains the upload.)

You will receive an email to confirm when each file has been uploaded. One will also be sent to your Audit Manager to inform them of the upload. Once the upload has finished for the files you have selected, click Complete to return to the home screen. Here you can then proceed to log out of the Baker Tillyservice.

First log into the instance in which you want to create the backups for.

Within the Object Explorer click the Server name to expand the databases.

When creating backups for your company ensure you create a backup for the Dynamics database as this contains special information relating your company databases.

Right click the database you would like to create a backup for. Point to Tasks and then select Backup. This will open the Backup database dialogue box.

From here view the General Tab of the backup database dialogue box and then select to create Copy Only Backup. This will create an exact copy of the database at this moment in time.

View the options for the backup and ensure you select to create a compressed backup. This will reduce the space required to create the backup and reduce the time required to upload to Baker Tilly.

This process can be intensive on the usage of your CPU and may impact concurrent processes. We would suggest beginning the compression and backup of data at the end of the working day and allow the process to complete over night. You can then begin the upload the following day and allow this process to run in the background, while you complete your daily tasks.

To launch 'Connect' simply click the Launch Connect button that is displayed on screen.This will ask you what you would like to do with the 'Connect' file. Simply select Open with and click OK. What you are allowing here is the 'Connect' program to be opened within your Internet Web Browser. You may find that rather than a new window appearing on screen, a pop-up along the bottom of your browser will appear. This will all depend on what Internet Web Browser you are currently using. Regardless of which internet browser you are currently using the same will apply.Once you have opened the 'Connect' file the program will begin to run. First you will be asked to enter the username and password for your Sage 200 Accounting Package.

While connect runs you may see an indication bar which says that connect is 'Checking Application'. This is normal. This indicator is to inform you that Connect is running.After entering your username and password for Sage 200 you will then be required to select the company you would like to submit. Select the company you would like to submit from the drop down menu. You will then need to enter the password for the company you are submitting data for.

You will then need to select the Chart of Accounts layout for your Profit & Loss and Balance sheet. Select these from the corresponding drop down menu.

Once you have selected the company you would like to submit data for and the Chart of Accounts layout Connect will begin to extract your data. This may take several minutes to complete. The time this takes to complete is dependent upon the number of transactional data and debtors that are stored within Sage 200.

Once the extraction of your data is complete, it will then be uploaded via a secure connection. Again this may take several minutes as this will depend on size of the data extracted, so the number of transactional data and debtors, and the speed of your internet connection.You will then seegreen ticks to indicate your upload progress.When you get the 4 ticks and upload completes, you will get a confirmation on screen.

When using Connect to upload your accounting data, you will be required to enter the Username and Password for the accounting application. This is different to the Username and Password you enter when logging into the Baker Tillywebsite.

Username: Manager

Password:

(if no specific password, leave the password field blank)

Sage 200 does allow for some configuration so the above username and password may not always work.

To launch 'Connect' simply click the Launch Connect button that is displayed on screen.This will ask you what you would like to do with the 'Connect' file. Simply select Open with and click OK. What you are allowing here is the 'Connect' program to be opened within your Internet Web Browser. You may find that rather than a new window appearing on screen, a pop-up along the bottom of your browser will appear. This will all depend on what Internet Web Browser you are currently using. Regardless of which internet browser you are currently using the same will apply.Once you have opened the 'Connect' file the program will begin to run. First you will be asked to select which data file you want to upload. Underneath the drop down list you will also be asked to enter the username and password for your database.

While connect runs you may see an indication bar which says that connect is 'Checking Application'. This is normal. This indicator is to inform you that Connect is running.Connect will then begin to extract your data. This may take several minutes to complete. The time this takes to complete is dependent upon the number of transactional data and debtors that are stored within Sage 300.

Once the extraction of your data is complete, it will then be uploaded via a secure connection. Again this may take several minutes as this will depend on size of the data extracted, so the number of transactional data and debtors, and the speed of your internet connection.

You will then seegreen ticks to indicate your upload progress.When you get the 4 ticks and upload completes, you will get a confirmation on screen.

To launch 'Connect' simply click the Launch Connect button that is displayed on screen.This will ask you what you would like to do with the 'Connect' file. Simply select Open with and click OK. What you are allowing here is the 'Connect' program to be opened within your Internet Web Browser. You may find that rather than a new window appearing on screen, a pop-up along the bottom of your browser will appear. This will all depend on what Internet Web Browser you are currently using. Regardless of which internet browser you are currently using the same will apply.Once you have opened the 'Connect' file the program will begin to run. First you will be asked to select which serverfile you want to upload your data from (server where your data is located). Underneath the drop down list you will also be asked to enter the username and password for your database.

You will then be asked to select your company filein a dropdown list. Pick the correct one and click next.

While connect runs you may see an indication bar which says that connect is 'Checking Application'. This is normal. This indicator is to inform you that Connect is running.Connect will then begin to extract your data. This may take several minutes to complete. The time this takes to complete is dependent upon the number of transactional data and debtors that are stored within Navision.

Once the extraction of your data is complete, it will then be uploaded via a secure connection. Again this may take several minutes as this will depend on size of the data extracted, so the number of transactional data and debtors, and the speed of your internet connection.

You will then seegreen ticks to indicate your upload progress.When you get the 4 ticks and upload completes, you will get a confirmation on screen.