Baptist Health Employee Reviews
Out of 126 Baptist Health employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Baptist Health improve their work culture. The Operations team, with 84% positive reviews, reports the best experience at Baptist Health compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 35% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
treat employees as asset not a cost center
Know our job. Ask them a question and they send you to a team memeber. Everyday a different email with a different answer than the day before
Standing up for their own department and not being the bigger person and doing favors for any and everyone.
Communicate back there employees make sure we have equipment we need
Review from Customer Support Dept
Communication. Listening to nurses. Making changes.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
to be paid at the fair market value for this area. We should also be given a bonus to work towards.
A fair salary for the job i do
We do not get told by our boss that she appreciates any of us instead she tells all of us what all we do wrong and threatens us if we don't change what we have done wrong she has run off people that have been here over 25 years travelers
Review from Customer Support Dept
The biggest reason would be because we are understaffed. I feel like if we could retain more qualified and dedicated staff in addition with a administration who are even mildly generous with our compensation, company morale and staff retention would be less of an issue. Happy nurses=happy patients!
Review from Operations Dept
I believe that we are very underpaid and as much as we do and especially because what we do(saves lives) we should be paid way more than we do make.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
supporting the employees and making sure that they have the hours
They need a supervisor to keep everyone consistent. No two people do things the same which causes confusion in multiple departments.
Management has their pick and what you say does not matter.
Review from Customer Support Dept
What needs to change to make the company culture better?
Having staffing having the higher ups the make the rules for staffing come in at night and see how many of these sick pts don't get treatments because the sickest have to be seen first and having 3 therapist one is in ER one is in ICU.and one is in CCU
Review from Customer Support Dept
Better staffing, better staffing, better staffing! Nursing ratios of 4:1 (5:1 rarely!) AND no more than 12:1 for nursing aides ... especially if you want your patients turned and bathed properly to prevent skin breakdown!!!!
Review from Operations Dept
appreciate and respect everyone, treat everyone fairly
Review from Customer Support Dept
What would you improve about your company's interview process?
speed up process. very slow.
Have one person to interview instead of the other faulty employees.
Review from Customer Support Dept
What's going wrong and how can it be improved?
all departments treated fairly and working in similar fashions
Communication, consistency, and discipline are required to function. These things are severely lacking
THE ATTITUDE of the manager.is the number one problem.
Review from Customer Support Dept
Hire more people who work..not just a warm body.
Review from Operations Dept
Pay increase, and less supervision for hard working employees
What would you most like to see improved at your company?
Administration needs to listen to the people who do the work