Baptist Health Employee Reviews
Out of 126 Baptist Health employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Baptist Health improve their work culture. The Operations team, with 84% positive reviews, reports the best experience at Baptist Health compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 35% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The door is always open, hands on when short staffed. Suportive.
Very fair and ooen communication
Very accomodating and approachable. Friendly staff and systematic
Review from Operations Dept
great communication with team members
Ok I guess things could be better
What does the leadership team need to get better at?
treat employees as asset not a cost center
Know our job. Ask them a question and they send you to a team memeber. Everyday a different email with a different answer than the day before
Standing up for their own department and not being the bigger person and doing favors for any and everyone.
Communicate back there employees make sure we have equipment we need
Review from Customer Support Dept
Communication. Listening to nurses. Making changes.
Review from Customer Support Dept
What is the best part about your compensation package?
PTO availability for vacation , sick days.
Paid time off and the occasional incentive pay
the benefits are given fair for all
Review from Operations Dept
eye insurance and ability for cheaper contacts
The enjoyment at working helping people
Why do you feel undervalued and what would make you feel better about your compensation?
to be paid at the fair market value for this area. We should also be given a bonus to work towards.
A fair salary for the job i do
We do not get told by our boss that she appreciates any of us instead she tells all of us what all we do wrong and threatens us if we don't change what we have done wrong she has run off people that have been here over 25 years travelers
Review from Customer Support Dept
The biggest reason would be because we are understaffed. I feel like if we could retain more qualified and dedicated staff in addition with a administration who are even mildly generous with our compensation, company morale and staff retention would be less of an issue. Happy nurses=happy patients!
Review from Operations Dept
I believe that we are very underpaid and as much as we do and especially because what we do(saves lives) we should be paid way more than we do make.
Review from Operations Dept
What are some of the best things about your team?
works well. friendly and easy to work with
We work together as a team! If it wasnt for team we woukd have no leadership what so ever
Supportive,caring,efficient, extramly hard working. They never give up no matter how overloaded we are pushed.
Coming together to share ideas
We work together we help each other we back each other up we support each other
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
supporting the employees and making sure that they have the hours
They need a supervisor to keep everyone consistent. No two people do things the same which causes confusion in multiple departments.
Management has their pick and what you say does not matter.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
the people. helpful and friendly
I work at home so my enviroment is very dofferent than being in office. When in office , managers sit in office for hours and can be heard laughing all over the floor. Very aggrivating.
Support and compassion towards the employees
The atmosphere is fair and comfortable
very friendly co workers and gives time to teach
Review from Operations Dept
What needs to change to make the company culture better?
Having staffing having the higher ups the make the rules for staffing come in at night and see how many of these sick pts don't get treatments because the sickest have to be seen first and having 3 therapist one is in ER one is in ICU.and one is in CCU
Review from Customer Support Dept
Better staffing, better staffing, better staffing! Nursing ratios of 4:1 (5:1 rarely!) AND no more than 12:1 for nursing aides ... especially if you want your patients turned and bathed properly to prevent skin breakdown!!!!
Review from Operations Dept
appreciate and respect everyone, treat everyone fairly
Review from Customer Support Dept
What did you like most about the interview process?
It was done in person.
Set time for interview and what to expect.
There was discussion, it was like two grown ups were having an intellectual conversation
Panel interview so there are many opinions
I had a different manager at the time she was very willing to give me a chance being new out of school.
Review from Customer Support Dept
What would you improve about your company's interview process?
speed up process. very slow.
Have one person to interview instead of the other faulty employees.
Review from Customer Support Dept
What makes you most happy at work?
Ciworkers who are honest and ethocal
fellow employees. everyone works with each other.
Bringing my patients a smile and a warm heart. Where they feel truly touched that someone cares.
My coworkers and heloing others
fun to learn and able to explore more things
Review from Operations Dept
What's going wrong and how can it be improved?
all departments treated fairly and working in similar fashions
Communication, consistency, and discipline are required to function. These things are severely lacking
THE ATTITUDE of the manager.is the number one problem.
Review from Customer Support Dept
Hire more people who work..not just a warm body.
Review from Operations Dept
Pay increase, and less supervision for hard working employees
What do you like best about your company?
Health Insurance and paychecks. I'm invested in patient care, not politics.
Review from Operations Dept
Amazing co-workers; team work
What would you most like to see improved at your company?
Administration needs to listen to the people who do the work