BeenVerified FAQs

When running a search, remember that the more information you enter, the more you will narrow your search results. If you enter less information, this will broaden your search results. So unless you are searching for a very common name (John Smith, George White, etc) you may wish to try searching with less information in order to return more possible results. You can try leaving out middle initial, city and even age, and just searching by the first and last name in a state, or even try in all states.

Also, remember that the best way to return a result for someone in public records is by searching by their full first name. So try Richard instead of Dick and Thomas instead of Tom, for example.

Still not finding your subject?BeenVerified's database contains information collected from public records and publicly available data, compiled from thousands of different sources. Your ability to locate a specific individual in our database can be dependent on a number of factors, such as the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides.

This is why it is more difficult to locate a younger individual in public records searches. Individuals who have not yet signed a lease or purchased property, or may not have had utilities in their name, etc have not had as much data collected on them in public records. Similarly, those individuals who try to stay under the radar (always pay with cash, never provide their contact information, avoid subscriptions and contests etc) may also be difficult to locate, because they don't interact as much with the kinds of agencies that collect public record data.

If you are unable to locate a particular individual in our database, please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

To log into your BeenVerified account, go to https://www.BeenVerified.com/login and enter the email address and password you registered with. Remember that your password is case sensitive.

If you have forgotten your password, click the Forgot Password link to receive an email, allowing you to reset your password.

If you are still having trouble logging in,you can call us at 888-579-5910 and we will be happy to assist you with logging into your account.

BeenVerified is constantly working to update and expand our database to provide the most accurate and current information we possibly can. All areas of our database are updated on at least a monthly basis, and some areas are updated even more frequently.

If you want to stay in the know, we encourage you to check out our Monitoringfeature. If you have a paid subscription to multiplereports, you have access to our Monitoringfeature. Activate the Monitoringfeature on up to 10 reports you've run, to receive instant alerts every time we receive new information in the report. Monitoring will notify you by email of any new phone numbers, addresses, court records and more, added to your monitored reports.

You can enable monitoring when you are viewing the report. You will find it at the top of anyreport:

and also within each section of any person report you run:

You can also enable Monitoring from the list of previously run reports, from your Dashboard:

An active BeenVerified account allows you to access the information you need on the web or on-the-go via our apps.

But if you decide to cancel, you may cancel your account at anytime by contacting customer service at 1-888-579-5910, emailing [email protected], or using our contact form. To save time, please have your 9-digit member ID handy, which you can find on the right-hand side of the Dashboard of your BeenVerified account and in your New Member Welcome email.

Once your account is canceled, you will receive a cancellation confirmation email for your reference. You will still have access to log into your canceled account if you wish to reactivate your subscription at any time.

The short answer is no.

There is no way anyone you search for on the site can see that you did so. Your search history is only viewable if you log into the platform, and can only be accessed by you, the owner of the account unless you decide to show it to someone else.

Similarly, you cannot find out who has searched for you.

If you are unhappy with our service or the data we provided and would like to request a refund, please call our Customer Care line at 1-888-579-5910 or email us at [email protected]. We handle all refund requests on a case-by-case basis, but our goal is complete customer satisfaction as we work to help resolve your particular situation. In order to permit us to assist you as expeditiously as possible, please have accessible your member ID or the email address with which you signed up for our service.

Also please note the following general guidelines regarding our refund process:

Refunds are processed immediately on our end, but depending on your bank or financial institution, it may take up to 10 days for the refund to post to your bank. Feel free to contact us if you have any questions or want to confirm your refund;

If we receive a dispute or chargeback through your bank, we reserve the right to permanently suspend your account and challenge the dispute. Once a dispute is in place, we will be unable to provide you a refund on the transaction; and

For charges made through iTunes, you must request a refund through Apple. For more information, click here.

If you have have forgotten your password, just click the Forgot password link from the login page on our site or mobile app. You will be prompted to provide the email address associated with your account. Within moments, you should then receive an email with a link that will allow you to reset your password.

If you do not receive the email, or you continue to have trouble logging in, please call BeenVerified Customer Care at 888-579-5910, and we will be happy toassist you with logging in.

If you have any additional questions, please contact us at888-579-5910 or at [email protected].

BeenVerified was founded in 2007. Our mission isto help people discover, understand and use public data in their everyday lives.

BeenVerified is a website that provides a searchable database of aggregated public records. You can search a name on the site to locate addresses, phone numbers, relatives, court records, and much more. You can also run searches on addresses, phone numbers and email addresses. All searches are run by you in your account, once you sign up for an account.

For more information and for a quick video explaining public records, please Click Here

All purchases made through iTunes, including your subscription purchase, are controlled by Apple. Unfortunately we do not have access to these transactions to assist you with a refund. In the email receipt you received from iTunes, You can use the Report Problem link in order to contact them with an issue regarding your purchase.

These steps are only for those who used iTunes or the App store as a payment method. If you manually entered your card information or use PayPal, please call 1-888-579-5910 or email [email protected] to reach our customer care line for assistance with your refund request. Check out our Refund Policy here.

We will include marriage and divorce records in a person's report, whenever they are available to us. This data will appear in the person report in the Associated People section.

There are vast differences from state to state regarding how marriage and divorce records are made publicly available for integration into our database. There are many states that do not yet make their marriage and divorce records available digitally for us to pull into our reports.

If you do not see a marriage or divorce record you expected to find, please know that we are constantly updating and expanding our database to provide the most comprehensive and accurate reports we possibly can.

If you have not already, we encourage you to activate the Monitoring feature, so you will be notified whenever we receive new data in the person's report, such as an added marriage or divorce record.

A Court Runner request to county criminal court will return felony and misdemeanor convictions dated within the past seven years. If the case is dated over seven years ago, this is one reason it would not be returned by the researcher. If the case was an arrest or did not result in a conviction, this is another reason it may not have been returned.

You can also check to see the full name that appears on the top of your report, as this is the name that is searched at the county court. Is this the name the case is filed under? Is it possible the case was filed with a different county?

If you have additional questions, please don't hesitate to contact us at [email protected].

BeenVerified's database contains information collected from public records and publicly available data, compiled from thousands of different sources. There is no set date limit on the information.

Depending on the individual, we may have addresses that date back 20 or 30 years, while criminal records from that person's state may only be available for the past 7-10 years. Your ability to locate certain information for a specific individual in our database can be dependent on a number of factors, such as the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides.

How current the information is can also depend on how often that person interacts with these kinds of agencies. Have they filled out a change of address form? Applied for a new credit card? Recently purchased a home?

Regarding criminal records, some counties provide records dating back to the 1970s while others only provide records for the past 7 years.

We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

The Criminal Records section of the background report may include criminal records from county courts, department of corrections, Administration of the Courts, and other state legal agencies. The types of offenses can include felonies, misdemeanors, sexual offenses, and even traffic incidents in some cases.

You must use EXTREME CAUTION when analyzing the results of a criminal background search for any purpose.Positive or false matches in criminal searches may not provide confirmation of an individual's criminal background.

Sometimes court records are incomplete as a result of being filtered through different court systems or because of typographic errors when moving the records from paper to computerized format. Dealing with government courts is not the easiest process and while we put every effort into making our data as accurate as possible, we are dependent upon the criminal data made digitally available to us by the courts.

There are some counties that make more criminal data digitally available to us than others. For example, some counties may provide arrests and even traffic cases with the data they make available, while other counties may only report felony and misdemeanor convictions. Some counties provide cases dating as far back as the 1970s while other counties may only provide data for cases dated within the past 7-10. Some counties provide updates more frequently than others. There are still some counties that do not yet make their criminal data digitally available to us.

If there is a conviction you know to exist, dated within the past seven years, you can use our Court Runner feature to send a court researcher directly to that county criminal court, to pull all convictions for that individual for the past seven years. You can read more about our Court Runner feature here.

For many of us, Google is our first stop when we're searching for information on someone. Who hasn't googled their own name, or a friend's name? The search algorithm makes searching for things things fast and easy. This makes many of us think that we can find anything on Google. However, a Google Search is not the same as running a background report on BeenVerified.

Google does not search all publicly available information - itonly searches information from publicly accessible websites. If information is only available for a fee or with a password, then it is generally not going to be searchable by Google. While BeenVerified does not have access to all public information either, it does have access to these for-pay and password protected records that regular search engines don't have access to.

BeenVerified has access to databases that would otherwise require many expensive payments.For the price of a single BeenVerified search, you get access to information that might otherwise cost multiple fees and require many searches. This type of information includes civil court documents and government records. It also includes criminal records that do not generally appear on a generic Google search.

Google returns searches by relevance, but does not exclude irrelevant information.When you run a Googlesearch for someone using their identifying information, it may return searches for people who share the same name, people who share the same birthday, or other identifying factors. The results may not be for the person that youre actually trying to find.

BeenVerified consolidates records about a single person into a unified report for you. This helps eliminate the overlap that can occur when looking for people that share the same name and/or birthdate. By consolidating reports by person, BeenVerified can help eliminate this common source of confusion.

If you purchased your BeenVerified subscription through iTunes, your subscription is managed by Apple. Apple requires that you cancel your subscription through iTunes. You can follow these steps to cancel your subscription:

1. On your device, tap Settings > iTunes & App Store.2. Tap your Apple ID.3. If you're not signed in, sign in with the Apple ID and password that you use with the iTunes Store.4. Tap View Apple ID. (You might be asked to enter your password again.)5. Under Subscriptions, tap Manage.6. Tap the subscription you want to manage.7. Use the options to manage your subscription. You can choose to turn off Auto-Renewal.8. Auto-Renewal has to be turned from on to off to cancel a subscription. When you turn off Auto-Renewal, your subscription will cancel at the end of the current billing cycle.

For more information and screen shots of these steps, please see https://support.apple.com/en-us/HT202039. If you need assistance with this process, please contact iTunes.

When signing up with BeenVerified, you can choose the kind of subscription you want: monthly, quarterly, etc. You can view our current pricing and subscription options here: www.beenverified.com/subscribe

Even if you only wish to run one report, simply sign up and run one report. If you are sure you don't wish to use your access to run multiplebackground reports, and run other searches on names, phone numbers, email addresses and properties, then simply contact Customer Care at 888-579-5910 or [email protected] when you wish to cancel, and you won't be billed further. We pride ourselves on offering great customer service, and fast responses.

One of the reasons that we offer subscriptions is so that you can try out all of our different features, including different ways to search: name, phone, email, and property.

In addition, the information in our reports comes from public records. People move, get married, change jobs, phone numbers, etc so public records are always changing. We are constantly updating and expanding our database to provide the most accurate information we possibly can. With a subscription you have access to our Monitoringfeature, which checks for any changes in your monitored reports every 30 days, and notifies you as soon as any information has changed.

Still afraid of commitment? You can access a one-report offer here:https://www.beenverified.com/lp/32fc4f/6/subscribe

If you have any additional questions, please feel free to contact us at 888-579-5910 or at [email protected].

What is a chargeback? What is a dispute?

A chargeback is a payment reversal provided by a bank to the card holder on unauthorized or fraudulent purchase transactions. It is not to be confused with a refund, which is a return of payment back to a legitimate purchaser dissatisfied with the services paid for.

Incurring a chargeback on your account will result in an account suspension and will prevent us from issuing refunds on the disputed transaction in question. We also reserve the right to challenge a chargeback if we believe that the dispute is invalid. In this case, if we win the challenge, you will still be charged for the initial transaction and you will not be able to receive a refund on that transaction.

Canceling a dispute and getting a refund

If you are unsatisfied with the service or data we provided and would like to request a refund, or cancel your account, please contact our Customer Support center and our team will be happy to assist you.

If you have mistakenly requested a chargeback instead of a refund, you can generally cancel that dispute within 10 days, depending on your bank. Charging back a legitimate transaction will result in us being charged fees, the permanent suspension of your account, and the refund, if issued, potentially taking longer to post to your account (plus we reserve the right to challenge your dispute with the bank).

Our customers satisfaction is of the utmost importance. If you require assistance, have any questions about your subscription, or are simply not sure how to proceed, please visit our FAQ section or contact us.

Yes! Your BeenVerified subscription allows you to run searches both on the web and on your mobile device.Just go to www.beenverified.com on your mobile browser, and log in with your same email address and password.

You can also access BeenVerified on the go by installing our app for the iPhone or the Android. The app is free to install and you can then log into your BeenVerified account with the same email and password you use on the site.

Remember when you went to the mall and signed up for that free mp3 player? Or how about thosecell phone rebates and magazine subscriptions, speeding tickets, mortgage deeds? Even yoursocial networking profile and blog postings - they all reveal information about you that is knownas public record.

Public records can refer to information that is collected by government agencies, such as county clerk's offices, court records, mortgage deeds, birth and death records, marriage and divorce records, voter registration, civil court filings, and much more. Publicly available data can also include information you provided to your credit card company, utilities companies, on warranty agreements, questionnaires and more.

It has been profitable for the groups in possession of the information to maintain tight controlover this public information. Thus, they make it hard to find and expensive to access.By merging them into a single, easy to understand report, BeenVerified has alleviated the needto pay hundreds of dollars, visit thousands of county clerks, and search millions of websitesto find the public records you need. BeenVerifieds mission is to make public records easy,affordable, and accurate for everyone.

You can easily change the way you pay for your BeenVerified.com web subscription.

When you log into your account, go to the dashboard and click your My Account tab.

Click on, Edit Account Info toward the bottom left of the page. A drop-down box will appear, select Edit payment info.

You will then have the option to add a new payment method.

Once you are sure it is correct, hit the Submit button.

Are you a mobile subscriber?

If you purchased your BeenVerified subscription through iTunes, your subscription is managed by Apple. Apple requires that you update your subscription through iTunes.

If you purchased your subscription on another mobile device, check your payment details in the application for more instructions.

You can print a report by viewing the report, and clicking the Print PDF button in the Overview section of the report. This will generate a pdf of the report, which you can then save to your computer or print.

Please note that PDF access requires a one time upgrade costing $2.99.

You can view some of our current pricing options here: https://www.beenverified.com/subscribe

BeenVerified's goal is to provide you with access to public information that was formerly only available to big companies and people with deep pockets, in a way that is easy, affordable, and fast.

With mobileplans starting at less than $20/month, free apps for iPhones and Android devices, and subscription plans that offer access to multiple levels of reports, BeenVerified offers a variety of affordable ways to engage in background reports. We even offer specials and limited time pricing that can get you access to background checks for incredibly low prices.

Have more questions? Please don't hesitate to contact support with pricing questions or any other questions you may have. You can reach us at [email protected] or at 1-888-579-5910

If you believe you received a phone number from a robocaller or telemarketer and would like to report it as spam, you may do so through BeenVerified. Search a phone number, once you get to the report, scroll to the bottom until you reach the section Comments from Other Users.

Once you reach this section, you will be prompted to fill in a form with details about the call or a comment about the caller. You may also indicate if the number is from a telemarketer and if you received a text message from this number. Once you submit the form, your answers may be reflected in the report for that phone number.

We accept U.S. issued Visa, MasterCard, American Express, Discover and PayPal. If you purchase a subscription through our apps, you can pay through iTunes or Google Play. At this time we only accept payments online so we will not be able to accept a P.O., we cannot invoice you, and we cannot take orders over the phone.

Don't have a credit card? You can always check out our app for the iPhone or Android. The app is free to install. When you first sign up, ouriPhone and Android apps allow you to run unlimited people searches to return basic contact info, such as addresses, emails and phone numbers.

If you have additional questions, please contact us at 888-579-5910 or at [email protected].

Once you have access to a basic report, you may get more information by upgrading your report to include premium data. In the menu on the left sidebar of the report you generated, click on the Premium Data button. Then, a pop-up will indicate the information we may be able to retrieve for you. Once you agree to paying an additional fee for that data, you will be prompted to acknowledge/accept the terms and then your report will be upgraded with available premium data.

Your first payment allows you to view one upgraded report. It does not affect your monthly subscription fee. With a second purchase of an upgraded report, you will receive credit for 3 additional three reports.

The FCRA, or the Fair Credit Reporting Act, is the piece of U.S. Federal Government legislation regulating the collection, circulation, and use of consumer information. In other words, it determines who can access your information and how that information can be used, with the goal of ensuring that the most accurate information is available.

The FCRA dictates that only Consumer Reporting Agencies (CRAs) can be consulted when making employment, credit, or tenant screening decisions. These organizations are required to operate under two conditions: they must provide notice that they will be accessing your public or private records information, and must disclose who provided the information upon request. Examples of people who would require the services of a CRA are employers, landlords, and mortgage brokers, among others.

For additional information, you can inform yourself about the FCRA here.

How does the FCRA affect you?

BeenVerified.com is not a Consumer Reporting Agency. BeenVerified was created for the everyday consumer to have similar access to some of the information CRAs can provide to search for themselves and others. Therefore, FCRA restricts how and why you can use the site, as the data available through public records can contain inaccuracies or gaps in digitized or available information. Scroll down to find examples of ways the information BeenVerified provides can and cannot not be used.

Dos and donts of using BeenVerified

There are a host of reasons why you should use BeenVerified.com you never know what you will find! Subscribers are encouraged to check out not only themselves, but friends and family. But there are more practical reasons why you should perform background checks: verifying a roommate's or an online dates identity. You can check if an online buyer or sellerisn'tjust a scammer in disguise. Many have even used the service to find a lost love, retrieve public court records, or discover someones current address or phone number.

However, there are restrictions to using the site. You are not authorized to consult the site for tenant or employment (office or household) screening. Similarly, its illegal to use BeenVerified to determine educational qualification and mortgage, credit check, and insurance eligibility. We forbid users to attempt to find information about persons under the age of 18 and business transaction initiated by an individual customer. Finally, the following will not be tolerated: harassing or contacting people against their wishes, stalking or spying, or stealing of anothers identity.

These are just a few of the ways BeenVerified should and shouldnt be used. For other examples of common uses, please consult our Dos And Donts page.

How does BeenVerified comply with the FCRA?

BeenVerified is committed to complying with the regulations of the FCRA. We reserve the right to terminate accounts of subscribers that we discover to be using the service for any purpose not authorized by our Terms of Service.

Alternative Services

If you are looking to access public information for a reason not authorized by BeenVerified, please consult a Consumer Reporting Agency instead. By way of example only, some such CRAs include:

For credit checks:

TransUnion

Equifax

Experian

For Employment

Sterling Infosystems

Integrascan

SentryLink

Note: BeenVerified has no affiliation with any of these services and recommends them as a courtesy.

Related Links

By using BeenVerified, you agree to our Terms of Service. To understand how BeenVerified protects the privacy of its users, please visit our Privacy FAQ. For any other questions, please contact us.

Web Signups

Please visit beenverified.com/subscribe/ and check the I agree box when prompted. Select your desired plan and enter your payment details. We accept the following forms of payment: we accept Amex, Mastercard, Visa, Discover, and PayPal.

Once you agree to our Terms of Service by checking the two boxes below, click on the button View Reports. You will be prompted to create a password for your account. Once this step is completed, you can start generating your reports.

If you previously had a BeenVerified subscription, you can log back into your account and resubscribe.

Mobile Signups

Please download BeenVerifieds app for iOS or Android. Once you open the app, follow these instructions:

Click Start Searching Now.

In the More tab, click Upgrade.

Select the desired plan and click Subscribe.

Use Apple or Android Pay to confirm your subscription.

Then, you will be prompted to enter your email address and select a password.

Once all these steps are completed, you are able to run unlimited reports.

BeenVerified is constantly updating and expanding our database to provide the most up-to-date and comprehensive information we possibly can. To stay informed of any changes in a report, you can activate the Monitoring feature, found at the top of every person, email or property report you run.

You can activate Monitoring on up to 10 reports at a time. When you have Monitoring activated on a report, you will be notified by email every 30 days of any changes in the report: a new phone number, address or even court record.

Public records are always changing - people move, get married, change jobs, etc. The Monitoring feature is a great way to keep tabs on your own public record, or even on other people and places you interact with in your everyday life.

To view information on a property, simply click Property at the top, and enter the address you wish to search. If you are viewing a report on a person, you can also click to easily run a property report on any address in their address history.

A property report may contain sales data, mortgage history timeline, tax assessments and deed data, number of bedrooms and bathrooms, lot size, and much more. In the Neighborhood Safety area of the property report, you can also see a list of registered offenders registered in the vicinity of the address you searched.

The information in our reports comes from aggregated public records and publicly available data.

Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. We are dependent upon the data that has been made digitally available by county records and other public sources.

If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.

If you are seeing no results for your property search, please first check to see that you have entered the address correctly. If you were trying to search an apartment or suite, please try searching without the apartment number to return any data we have about the building.

If we do not have any results for a property, we do not currently have any data for the address you searched. We are continuously adding to our database to be able to return data on more properties and improve the information we provide.

BeenVerified provides a quick and easy process to allow you to remove your information from our People Search results. Just search our database, select your record, and verify your request to opt out by clicking on the link in our verification email. After you verify, we will send you an email confirming that the record you selected has been opted out and will instruct our data partners not to return the record in future People Search results. During the opt-out process, you also may choose to create a free BeenVerified Opt-Out account to review the record(s) you have opted out on an ongoing basis.

If you would like to opt out of our People Search results Click Here

Below are answers to some frequently asked questions about our opt-out process. If this FAQ does not answer all of your questions, please feel free to contact us at [email protected].

How Does BeenVerified Use the Email Address I Submit Along With My Opt-Out Request?

BeenVerified only uses your email address to send you an email to verify your request to opt out, and, if you choose, to create a BeenVerified Opt-Out account to review the record(s) you have opted out on an ongoing basis. We will not sell the email address that you provide as part of the opt-out process, or use it for any other purpose, without your prior consent.

Do I Have to Be a Member or Create a BeenVerified Opt-Out Account in Order to Opt Out?

No, you do not have to be a member of BeenVerified in order to opt out of our People Search results.

Do I Have to Pay to Remove My Record?

No, you never have to pay for the removal of your own record from BeenVerifieds People Search results.

How Long Does it Take for My Record to Be Removed?

Once you receive our email confirming that we have processed your opt-out request, your request will be reflected in our People Search results the next time our server refreshes. In most cases this will take 24 hours to take effect and then we encourage you to check for yourself.

How Can I Check to See if My Record Was Removed?

Once you have given our servers enough time to refresh (which in most cases wall take 24 hours), simply log onto BeenVerified.com and type your name into People Search. In some cases, you may need to "clear your history" in your browser just in case your computer is storing and recalling information cached prior to the opt-out. We encourage you to check to make sure your record was removed and to contact us at [email protected] if you have any issues.

What if I Find Multiple Records About Me on BeenVerified?

We obtain and regularly update the BeenVerified People Search results with records from several different public and private databases. Although we and our data partners do our best to match these new records to the existing records in our database, there may be times when one of our data partners provides us with a new record about you that is different enough from your existing record for example, containing different spellings, initials, combinations of information, and/or addresses that we cannot match this new record to your existing record. In these instances, a separate record may be created in our database about you, and this new record may appear in our People Search results.Currently, in order to prevent fraud and protect the integrity of our opt-out process, we only permit you to remove one record from our People Search results through our online opt-out process. If you find more than one record about you in our People Search results and would like to remove them all, please contact us at [email protected] and we will be happy to help you.

When I Opt Out, Will Data About Me Ever Reappear on BeenVerified?

Once your opt-out has been processed, we will instruct our data partners not to return the record you opted out in future People Search results. At this time, we only provide an opt-out for our People Search service. Therefore, it is possible that your name might appear in search results for the other search services available through BeenVerified even after you opt out of People Search.Further, as described above, there may be times when one of our data partners provides us with a new record about you that is different enough from your existing, opted out record that we cannot match this new record to the existing record, and therefore cannot conclusively opt out the new record. Accordingly, if you have previously opted out and see a new record about you appear in our People Search results, please contact us at [email protected] and we will be happy to help you remove that record as well.

Our dedicated account reps would be happy to help you choose the best plan for you. Simply call 1-888-579-5910 and let our support team know that you would like to change your plan. We're available anytime from 8AM to 10PM EST (Mon.- Fri.) and 10am- 8PM EST (Weekends).

Notification Opt Out

If you are receiving pop up notifications from BeenVerified on your browser like the ones displayed above, you can click the gear icon in the notification window to change your settings and stop receiving these notifications.

If you are receiving these messages on your mobile browser on your phone, please click the Chrome menu in the upper right corner, select Settings, then Site Settings, then Notifications. You will see BeenVerified listed, click that and then you can select to Block (instead of Allow) notifications from BeenVerified.

If a notification pop up is not currently visible, you can opt out of these notifications by visiting the following page:

If you have any additional questions, please feel free to contact us at [email protected] or 1-888-579-5910.

To delete a report, click Dashboard to view your list of previously run reports.

Towards the top right, click Edit List:

You will then see checkboxes next to each report, and a box at the very top to select all. Check the boxnext to each report you wish to delete.

This will remove the report from your list of previously run reports. Please keep in mind, once you delete a report, it is not possible to "un-do" the deletion. You would need to re-run the search, in order to view the report again.

Please note - if you attempt to delete a report you are currently monitoring, you will be notified that you are trying to delete a monitored report, and will no longer receive updates for that report.

We do not currently provide military records in our reports. We don't have access to this data just yet, in order to pull it into our reports. However, we know that this is important information that would be useful and helpful for many of our customers. We would love to be able to offer this data in the future. We hope you will stay tuned!