72
out of 100
"Benihana owns and operates a chain of teppanyaki restaurants offering sushi, sashimi and hand rolls, noodles, tofu, steak, chicken and seafood dishes." read more
Benihana Competitors
Benihana competitors include OpenTable, Olive Garden, Red Lobster, Genghis and Shogun. Benihana ranks 2nd in Customer Service Score on Comparably vs its competitors. See below how Benihana compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
4th
Diversity Rank
4th
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
4th
Customer Service
2nd
See Benihana Culture vs Competitors:
- 1st
OpenTable70 / 100 - 2nd
Olive Garden62 / 100 - 3rd
Red Lobster54 / 100 - 4thBenihana53 / 100
Benihana Competitors at a Glance
CEO Ratings Comparison
Benihana's CEO Score Ranks 3rd
233 Employees at Benihana rate Thomas Baldwin a 57 out of 100, which ranks them 3rd below Olive Garden's CEO,Dan Kiernan. Last rating was 25 days ago.
- 1st
Christa QuarlesOpenTable47 Employees at OpenTable rate Christa Quarles a 72 out of 100, which ranks them 1st out of Benihana's competitors. Last rating was a month ago.
- 2nd
Dan KiernanOlive Garden62out of 1001059 Employees at Olive Garden rate Dan Kiernan a 62 out of 100, which ranks them 2nd out of Benihana's competitors. Last rating was 3 days ago.
- 4th
Red Lobster54out of 100757 Employees at Red Lobster rate a 54 out of 100, which ranks them 4th out of Benihana's competitors. Last rating was 21 days ago.
Product Quality Score Comparison
Benihana Ranks 3rd in Product Quality Score
38 Customers rate Benihana's Product Quality Score a 3.5/5, which ranks it 3rd against its competitors, below OpenTable.
NPS Comparison
Benihana Ranks 3rd in Net Promoter Score
46 Customers rate Benihana's Net Promoter Score a 4, which ranks it 3rd against its competitors, below Olive Garden. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Benihana to a friend?”.
Pricing Score Comparison
Benihana Ranks 4th in Pricing Score
34 Customers rate Benihana's Pricing Score a 3.3/5, which ranks it 4th against its competitors, below Olive Garden.
Customer Service Comparison
Benihana Ranks 2nd in Customer Service
33 Customers rate Benihana's Customer Service a 3.4/5, which ranks it 2nd against its competitors, below Shogun.
Overall Culture Score Comparison
Benihana Ranks 4th in Overall Culture Score
337 Employees rate Benihana's Overall Culture a 53/100, which ranks it 4th against its competitors, below Red Lobster. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Benihana Ranks 3rd in Employee Net Promoter Score
258 Employees rate Benihana's Employee Net Promoter Score a -40, which ranks it 3rd against its competitors, below Olive Garden. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Benihana to a friend?”.
Gender Score Comparison
Benihana Ranks 4th in Gender Score
15 Employees rate Benihana's Gender Score a 44/100, which ranks it 4th against its competitors, below OpenTable. The Gender Score tracks how positively women rate their experience at Benihana.
Diversity Score Comparison
Benihana Ranks 4th in Diversity Score
28 Employees rate Benihana's Diversity Score a 48/100, which ranks it 4th against its competitors, below Red Lobster. The Diversity Score tracks how positively diverse employees rate their experience at Benihana.
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