

Diverse employees at Best Friends Pet Care have rated Environment, Outlook, and CEO Rating as the highest categories they have scored
Women at Best Friends Pet Care have rated Environment, CEO Rating, and Team as the highest categories they have scored
Best Friends Pet Care employees are -40% more likely to recommend Best Friends Pet Care as a great place to work
| 20% | Promoters |
|---|---|
| 20% | Passives |
| 60% | Detractors |
Working at Best Friends Pet Care is rated below average by 18 employees, across various culture dimensions. Best Friends Pet Care employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Best Friends Pet Care’s culture in the Bottom 25% compared to similar sized companies on Comparably. See below in detail how working at Best Friends Pet Care was rated by employees.
Overall Company Culture at Best Friends Pet Care is rated D+
Last updated months ago
Best Friends Pet Care ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 19 Best Friends Pet Care employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Best Friends Pet Care improve their work culture.
| Positive Reviews | 73% |
|---|---|
| Constructive Feedback | 27% |
What did you like most about the interview process?Manager was outgoing an listen well
What is most positive about the culture and environment at your company?Management stimulates productivity towards the company
What makes you most happy at work?I have a possibility of advancement
What do your coworkers need to improve and how could you work together better?Not gossip and be more professional
Why do you feel undervalued and what would make you feel better about your compensation?Hard work and intensive labor should have a good pay
What's going wrong and how can it be improved?Pay is not sufficient for the labor employees do
At Best Friends, our mission is to provide the absolute best pet care, in a friendly atmosphere of safety, comfort and fun... we promise to care for pets... as if they were our own.
| Headquarter | United States of America |
|---|---|
| Website | www.bestfriendspetcare.com |
| Tel | 2038405219 |
18 employees at Best Friends Pet Care have reviewed Best Friends Pet Care across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 18 Best Friends Pet Care employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Best Friends Pet Care are mostly dissatisfied with their total compensation at Best Friends Pet Care, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Best Friends Pet Care are mostly dissatisfied with their team. 18 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Best Friends Pet Care are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Best Friends Pet Care believe the environment at Best Friends Pet Care is positive. Most Participants believe the pace of work at Best Friends Pet Care is comfortably fast. About 71% of the employees at Best Friends Pet Care work 8 hours or less.
Overall, the employees at Best Friends Pet Care are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Best Friends Pet Care's KPIs and OKRs is essential for its success. Out of 2 Best Friends Pet Care employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
The Best Friends Pet Care Executive Team is rated a “C-”
Darryl Sampson Vice President of Operations
Darryl Sampson serves as the Vice President of Operations of Best Friends Pet Hotel. Darryl started at Best Friends Pet... read more
Bryan Dean Vice President Procurement
Bryan Dean serves as the Vice President Procurement of Best Friends Total Pet Care. Bryan currently resides in the... read more
Keith Moreau VP of Construction
Keith Moreau serves as the VP of Construction of Best Friends Total Pet Care. Keith currently resides in the Hartford,... read more
Joan Nieman VP Operations
Joan Nieman serves as the VP Operations of Best Friends Total Pet Care. Joan currently resides in the Greater New York... read more
How much do people at Best Friends Pet Care get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Best Friends Pet Care is $111,624, or $53 per hour, while the estimated median salary is $116,824, or $56 per hour.
At Best Friends Pet Care, the highest paid job is a Corporate Counsel at $178,887 annually and the lowest is a CS Rep at $46,520 annually. Average Best Friends Pet Care salaries by department include: Admin at $55,784, Business Development at $113,911, Finance at $86,720, and Design at $97,752. Half of Best Friends Pet Care salaries are above $116,824.
9 employees at Best Friends Pet Care rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 31 ratings) while 9 employees at Best Friends Pet Care rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 11 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $117k | $117k | 33rd Percentile |
50th Percentile $163k | $163k | 50th Percentile |
67th Percentile $227k | $227k | 67th Percentile |
83rd Percentile $244k | $244k | 83rd Percentile |
100th Percentile $287k | $287k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Best Friends Pet Care score the company 47/100 across various culture categories, placing Best Friends Pet Care in the Bottom 10% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Best Friends Pet Care across various culture dimensions.
Best Friends Pet Care's PTO and Vacation policy typically gives 0-10 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Best Friends Pet Care's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Best Friends Pet Care's benefits and PTO Package averages to represent a less than $500 cash value per month.

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What is Best Friends Pet Care eNPS?
The eNPS for Best Friends Pet Care is -40
What is the salary for SysAdmin in Best Friends Pet Care?
SysAdmin average salary in the US is 88k
What are the salaries in the Design in Best Friends Pet Care?
The average salaries for Design in Best Friends Pet Care is 98k
What are the benefits at Best Friends Pet Care?
Best Friends Pet Care perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, 401K / Retirement Plan, Work From Home Policy & Unique Office Space