Best Friends Pet Care Culture | Comparably
EMPLOYEE
PARTICIPANTS
18
TOTAL
RATINGS
235

Best Friends Pet Care Company Culture

Best Friends Pet Care Culture

This score is derived from employee ratings & reviews
2.8/5
Best Friends Pet Care's Overall Culture is rated D+

Top Rated Culture Dimensions

Best Friends Pet Care CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
 Best Friends Pet Care's CEO
55 /100

Diversity at Best Friends Pet Care

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at Best Friends Pet Care have rated Environment, Outlook, and CEO Rating as the highest categories they have scored

Women at Best Friends Pet Care

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Best Friends Pet Care have rated Environment, CEO Rating, and Team as the highest categories they have scored

Best Friends Pet Care eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-40

Best Friends Pet Care employees are -40% more likely to recommend Best Friends Pet Care as a great place to work

20%Promoters
20%Passives
60%Detractors

Working at Best Friends Pet Care

Working at Best Friends Pet Care is rated below average by 18 employees, across various culture dimensions. Best Friends Pet Care employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Best Friends Pet Care’s culture in the Bottom 25% compared to similar sized companies on Comparably. See below in detail how working at Best Friends Pet Care was rated by employees.

Overall Company Culture at Best Friends Pet Care

D+

Overall Company Culture at Best Friends Pet Care is rated D+

Last updated months ago

Bottom
25%

Best Friends Pet Care ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Best Friends Pet Care Employee Reviews

Out of 19 Best Friends Pet Care employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Best Friends Pet Care improve their work culture.

73%
27%
Positive Reviews73%
Constructive Feedback27%

Positive Reviews From Best Friends Pet Care Employees

  • What did you like most about the interview process?
    Manager was outgoing an listen well
  • What is most positive about the culture and environment at your company?
    Management stimulates productivity towards the company
  • What makes you most happy at work?
    I have a possibility of advancement

Constructive Feedback From Best Friends Pet Care Employees

  • What do your coworkers need to improve and how could you work together better?
    Not gossip and be more professional
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Hard work and intensive labor should have a good pay
  • What's going wrong and how can it be improved?
    Pay is not sufficient for the labor employees do

Best Friends Pet Care Company Information

Best Friends Pet Care Mission, Vision & Values

Best Friends Pet Care Mission & Values

At Best Friends, our mission is to provide the absolute best pet care, in a friendly atmosphere of safety, comfort and fun... we promise to care for pets... as if they were our own.

HeadquarterUnited States of America
Websitewww.bestfriendspetcare.com
Tel2038405219

Best Friends Pet Care Employees

18 employees at Best Friends Pet Care have reviewed Best Friends Pet Care across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 18 Best Friends Pet Care employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Best Friends Pet Care are mostly dissatisfied with their total compensation at Best Friends Pet Care, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Best Friends Pet Care are mostly dissatisfied with their team. 18 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Best Friends Pet Care are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Best Friends Pet Care believe the environment at Best Friends Pet Care is positive. Most Participants believe the pace of work at Best Friends Pet Care is comfortably fast. About 71% of the employees at Best Friends Pet Care work 8 hours or less.

Overall, the employees at Best Friends Pet Care are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Best Friends Pet Care - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Best Friends Pet Care KPIs and OKRs

Employees’ understanding of Best Friends Pet Care's KPIs and OKRs is essential for its success. Out of 2 Best Friends Pet Care employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Best Friends Pet Care CEO & Leadership

Best Friends Pet Care CEO

 Best Friends Pet Care's CEO
55 /100

is generally unpopular with Best Friends Pet Care employees, but ranks especially low with employees with Over 10 Years experience. However, Caucasian employees have a slightly more favorable view of the CEO.

Best Friends Pet Care Leadership

The Best Friends Pet Care Executive Team is rated a “C-”

  • Darryl Sampson Vice President of Operations

    Darryl Sampson serves as the Vice President of Operations of Best Friends Pet Hotel. Darryl started at Best Friends Pet... read more

  • Jake Ray Vice President of Marketing

    Jake Ray serves as the Vice President of Marketing of Best Friends Total Pet Care. Jake currently resides in the Greater... read more

  • Bryan Dean Vice President Procurement

    Bryan Dean serves as the Vice President Procurement of Best Friends Total Pet Care. Bryan currently resides in the... read more

  • Keith Moreau VP of Construction

    Keith Moreau serves as the VP of Construction of Best Friends Total Pet Care. Keith currently resides in the Hartford,... read more

  • Joan Nieman VP Operations

    Joan Nieman serves as the VP Operations of Best Friends Total Pet Care. Joan currently resides in the Greater New York... read more

Best Friends Pet Care Salaries

How much does Best Friends Pet Care pay?

How much do people at Best Friends Pet Care get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Best Friends Pet Care is $111,624, or $53 per hour, while the estimated median salary is $116,824, or $56 per hour.

At Best Friends Pet Care, the highest paid job is a Corporate Counsel at $178,887 annually and the lowest is a CS Rep at $46,520 annually. Average Best Friends Pet Care salaries by department include: Marketing at $91,607, Design at $97,752, Business Development at $113,911, and Sales at $127,671. Half of Best Friends Pet Care salaries are above $116,824.

9 employees at Best Friends Pet Care rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 31 ratings) while 9 employees at Best Friends Pet Care rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 11 ratings).

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$163k
$163k50th Percentile
67th Percentile
$227k
$227k67th Percentile
83rd Percentile
$244k
$244k83rd Percentile
100th Percentile
$287k
$287k100th Percentile
$111,624*
Average Compensation
$116,824*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Best Friends Pet Care Salaries by Department

Explore Best Friends Pet Care Salaries

Diversity & Inclusion at Best Friends Pet Care

Diverse employees at Best Friends Pet Care score the company 47/100 across various culture categories, placing Best Friends Pet Care in the Bottom 10% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Best Friends Pet Care across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Best Friends Pet Care Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

Best Friends Pet Care PTO

Best Friends Pet Care's PTO and Vacation policy typically gives 0-10 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Best Friends Pet Care's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Best Friends Pet Care's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Best Friends Pet Care Careers

Best Friends Pet Care Jobs

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Frequently Asked Questions regarding Best Friends Pet Care

What is Best Friends Pet Care eNPS?

The eNPS for Best Friends Pet Care is -40

What is the salary for Account Manager in Best Friends Pet Care?

Account Manager average salary in the US is 102k

What are the salaries in the Engineering in Best Friends Pet Care?

The average salaries for Engineering in Best Friends Pet Care is 127k

What are the benefits at Best Friends Pet Care?

Best Friends Pet Care perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, 401K / Retirement Plan, Work From Home Policy & Unique Office Space

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