

Diverse employees at BEST Inc. have rated Perks And Benefits, Manager, and Compensation as the highest categories they have scored
Women at BEST Inc. have rated Happiness, Compensation, and Perks And Benefits as the highest categories they have scored
BEST Inc. employees are 3% more likely to recommend BEST Inc. as a great place to work
| 46% | Promoters |
|---|---|
| 11% | Passives |
| 43% | Detractors |
Working at BEST Inc. is rated highly by 39 employees, across various culture dimensions. BEST Inc. employees are most satisfied about Meetings, Happiness, and Manager categories, putting BEST Inc.’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Chicago. See below in detail how working at BEST Inc. was rated by employees.
Overall Company Culture at BEST Inc. is rated B
Last updated months ago
BEST Inc. ranks in the Top 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 27 BEST Inc. employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping BEST Inc. improve their work culture.
| Positive Reviews | 70% |
|---|---|
| Constructive Feedback | 30% |
What do you like best about the leadership team?We are very respectful responded we are team players we get the job done and keep our boss happy
What is the best part about your compensation package?I love the sick days package and medical leave
What are some of the best things about your team?We stick together and help one another out
What do your coworkers need to improve and how could you work together better?A more relaxed work environment, and less pressure
What needs to change to make the company culture better?As I said before, a more relaxed work environment
What's going wrong and how can it be improved?A more relaxed work environment
BEST Inc. is privated limited company that provides PCB Repair/rework training and materials in the USA.
At BEST our mission is to empower business and enrich the lives of everyone we work with. These values continually drive us to create an exceptional service experience for our customers.
Our vision is to leverage technology and new business models to transform the logistics and supply chain industry.
| Headquarter | 3603 Edison Place Rolling Meadows, IL 60008 United States of America |
|---|---|
| Website | www.best-inc.com/ |
| Company Status | Public |
| Stock | BSTI |
BEST Inc. competitors include FourKites and VIPdesk. BEST Inc. ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how BEST Inc. compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

BEST Inc. has 10001 employees. 39 employees at BEST Inc. have reviewed BEST Inc. across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 39 BEST Inc. employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at BEST Inc. are generally satisfied with their total compensation at BEST Inc., which includes a combination of pay, stock and equity, and benefits.
Overall, employees at BEST Inc. are pleased with their team. 39 Participants grade the quality of their coworkers an A. The majority believe the meetings at BEST Inc. are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at BEST Inc. believe the environment at BEST Inc. is positive. Most Participants believe the pace of work at BEST Inc. is extremely fast. About 62% of the employees at BEST Inc. work 8 hours or less, while 15% of them have an extremely long day - longer than twelve hours.
Overall, the employees at BEST Inc. are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining BEST Inc. is that the company was unprepared on their first day. BEST Inc. employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At BEST Inc. 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of BEST Inc. KPIs and OKRs is essential for its success. Out of 4 BEST Inc. employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Shao-Ning’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 25% compared to the CEOs of all other companies in Chicago. BEST Inc.’s CEO is highly regarded especially by employees with 6 to 10 Years experience, employees in the Sales department, and employees in the Engineering department. However, employees with the company for Less than 1 Year, employees in the Marketing department, and employees with the company for Over 10 Years have a less favorable view of the CEO and believe there is room for improvement. Compared to BEST Inc.’s competitors, Shao-Ning Chou ranks right above VIPdesk CEO Sally Hurley. Under Chou’s leadership, BEST Inc. employee respondents are most happy about their Meetings and the company’s Happiness. Office Culture and Professional Development are two areas, according to respondents, where BEST Inc. could stand to see real improvement.
The BEST Inc. Executive Team is rated a “B” and led by CEO Shao-Ning Chou, Principal Financial Officer, Chief Accounting Officer, VP of Finance & GM of Capital Service Line Lei Guo, and Chief Investment & Strategy Officer George Chow
Shao-Ning Chou CEO / President
Mr. Shao-Ning Chou, also known as Johnny has been Chief Executive Officer of BEST Inc. since 2007. Mr. Chou is the... read more
George Chow Chief Investment & Strategy Officer
Mr. George Chow has been Chief Investment & Strategy Officer of BEST Inc. since joining in 2017. Mr. Chow has over 22... read more
Mangli Zhang VP, GM of Supply Chain Management Service Line & Director
Ms. Mangli Zhang serves as Vice President and General Manager of Supply Chain Management Service Line at BEST Inc. Ms.... read more
Gloria Fan Chief Financial Officer
Gloria Fan serves as the Chief Financial Officer of BEST Inc..
Bryan Chou US General Manager
Bryan Chou serves as the US General Manager of BEST Inc..
How much do people at BEST Inc. get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at BEST Inc. is $120,782, or $58 per hour, while the estimated median salary is $109,867, or $52 per hour.
At BEST Inc., the highest paid job is a Director of Sales at $288,024 annually and the lowest is an Admin Assistant at $33,000 annually. Average BEST Inc. salaries by department include: Legal at $147,581, Engineering at $172,861, Business Development at $114,852, and Design at $109,505. Half of BEST Inc. salaries are above $109,867.
17 employees at BEST Inc. rank their Compensation in the Top 20% of similar sized companies in the US (based on 45 ratings) while 13 employees at BEST Inc. rank their Perks And Benefits in the Top 25% of similar sized companies in the US (based on 14 ratings).
Salaries contributed from BEST Inc. employees include job titles like Lead Engineer, Admin Assistant, CS Rep, and Paralegal. Comparably data has a total of 2 salary records from BEST Inc. employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $58k | $58k | 1st Percentile |
17th Percentile $83k | $83k | 17th Percentile |
33rd Percentile $109k | $109k | 33rd Percentile |
50th Percentile $165k | $165k | 50th Percentile |
67th Percentile $228k | $228k | 67th Percentile |
83rd Percentile $273k | $273k | 83rd Percentile |
100th Percentile $288k | $288k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at BEST Inc. score the company 82/100 across various culture categories, placing BEST Inc. in the Top 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at BEST Inc. across various culture dimensions.
BEST Inc. PTO and Vacation policy typically gives 0-10 days off a year. BEST Inc. benefits and PTO Package averages to represent a less than $500 cash value per month.

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Candidates By Department
Design | 100% |
|---|
Candidates By Location
Shrewsbury | 100% |
|---|
What is BEST Inc. address?
BEST Inc. location is at 3603 Edison Place
Who is the CEO of BEST Inc.?
BEST Inc. CEO is Shao-Ning Chou, their score by employees is 74
What is BEST Inc. eNPS?
The eNPS for BEST Inc. is 3
What is the salary for Recruiter in BEST Inc.?
Recruiter average salary in the US is 87k
What are the salaries in the Business Development in BEST Inc.?
The average salaries for Business Development in BEST Inc. is 115k