BEST Inc. Culture | Comparably
BEST Inc. is privated limited company that provides PCB Repair/rework training and materials in the USA. read more
EMPLOYEE
PARTICIPANTS
39
TOTAL
RATINGS
352

BEST Inc. Company Culture

BEST Inc. Culture

This score is derived from employee ratings & reviews
4.1/5
BEST Inc. Overall Culture is rated B

Top Rated Culture Dimensions

BEST Inc. CEO

Top 25%Top 25% of Similar Size Companies on Comparably
Shao-Ning Chou BEST Inc. CEO
Shao-Ning Chou
74 /100

Diversity at BEST Inc.

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at BEST Inc. have rated Perks And Benefits, Manager, and Compensation as the highest categories they have scored

Women at BEST Inc.

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at BEST Inc. have rated Happiness, Compensation, and Perks And Benefits as the highest categories they have scored

BEST Inc. eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

3

BEST Inc. employees are 3% more likely to recommend BEST Inc. as a great place to work

46%Promoters
11%Passives
43%Detractors

Working at BEST Inc.

Working at BEST Inc. is rated highly by 39 employees, across various culture dimensions. BEST Inc. employees are most satisfied about Meetings, Happiness, and Manager categories, putting BEST Inc.’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Chicago. See below in detail how working at BEST Inc. was rated by employees.

Overall Company Culture at BEST Inc.

B

Overall Company Culture at BEST Inc. is rated B

Last updated months ago

Top
25%

BEST Inc. ranks in the Top 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 39 Employees

View Results
0
20
40
60
80
100
Sales
94
Sales94
Customer Support
92
Customer Support92
HR
78
HR78
Engineering
71
Engineering71
Marketing
52
Marketing52

BEST Inc. Employee Reviews

Out of 27 BEST Inc. employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping BEST Inc. improve their work culture.

70%
30%
Positive Reviews70%
Constructive Feedback30%

Positive Reviews From BEST Inc. Employees

  • What do you like best about the leadership team?
    We are very respectful responded we are team players we get the job done and keep our boss happy
  • What is the best part about your compensation package?
    I love the sick days package and medical leave
  • What are some of the best things about your team?
    We stick together and help one another out

Constructive Feedback From BEST Inc. Employees

  • What do your coworkers need to improve and how could you work together better?
    A more relaxed work environment, and less pressure
  • What needs to change to make the company culture better?
    As I said before, a more relaxed work environment
  • What's going wrong and how can it be improved?
    A more relaxed work environment

BEST Inc. Company Information

BEST Inc. Company Overview

BEST Inc. is privated limited company that provides PCB Repair/rework training and materials in the USA.

BEST Inc. Mission, Vision & Values

BEST Inc. Mission Statement

At BEST our mission is to empower business and enrich the lives of everyone we work with. These values continually drive us to create an exceptional service experience for our customers.

BEST Inc. Vision Statement

Our vision is to leverage technology and new business models to transform the logistics and supply chain industry.

BEST Inc. Values

  • Customer-First
  • Teamwork
  • Forward-thinking
  • Trustworthiness
  • Responsibility
Headquarter3603 Edison Place
Rolling Meadows, IL 60008
United States of America
Websitewww.best-inc.com/
Company StatusPublic
StockBSTI

BEST Inc. Competitors

BEST Inc. competitors include FourKites and VIPdesk. BEST Inc. ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how BEST Inc. compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    BEST Inc. Logo
    BEST Inc.
    4.1/5
  2. #2
    FourKites' Logo
    FourKites
    3.6/5
  3. #3
    VIPdesk's Logo
    VIPdesk
    2.9/5
  • Culture Video

BEST Inc. Employees

BEST Inc. has 10001 employees. 39 employees at BEST Inc. have reviewed BEST Inc. across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 39 BEST Inc. employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at BEST Inc. are generally satisfied with their total compensation at BEST Inc., which includes a combination of pay, stock and equity, and benefits.

Overall, employees at BEST Inc. are pleased with their team. 39 Participants grade the quality of their coworkers an A. The majority believe the meetings at BEST Inc. are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at BEST Inc. believe the environment at BEST Inc. is positive. Most Participants believe the pace of work at BEST Inc. is extremely fast. About 62% of the employees at BEST Inc. work 8 hours or less, while 15% of them have an extremely long day - longer than twelve hours.

Overall, the employees at BEST Inc. are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining BEST Inc. - Employee Onboarding

The prevailing opinion from employees about joining BEST Inc. is that the company was unprepared on their first day. BEST Inc. employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

BEST Inc. KPIs and OKRs

At BEST Inc. 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of BEST Inc. KPIs and OKRs is essential for its success. Out of 4 BEST Inc. employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

BEST Inc. CEO & Leadership

BEST Inc. CEO - Shao-Ning Chou

Shao-Ning Chou BEST Inc. CEO
74 /100

Shao-Ning’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 25% compared to the CEOs of all other companies in Chicago. BEST Inc.’s CEO is highly regarded especially by employees with 6 to 10 Years experience, employees in the Sales department, and employees in the Engineering department. However, employees with the company for Less than 1 Year, employees in the Marketing department, and employees with the company for Over 10 Years have a less favorable view of the CEO and believe there is room for improvement. Compared to BEST Inc.’s competitors, Shao-Ning Chou ranks right above VIPdesk CEO Sally Hurley. Under Chou’s leadership, BEST Inc. employee respondents are most happy about their Meetings and the company’s Happiness. Office Culture and Professional Development are two areas, according to respondents, where BEST Inc. could stand to see real improvement.

BEST Inc. Leadership

The BEST Inc. Executive Team is rated a “B” and led by CEO Shao-Ning Chou, Principal Financial Officer, Chief Accounting Officer, VP of Finance & GM of Capital Service Line Lei Guo, and Chief Investment & Strategy Officer George Chow

  • Shao-Ning Chou  CEO / President

    Shao-Ning Chou CEO / President

    Mr. Shao-Ning Chou, also known as Johnny has been Chief Executive Officer of BEST Inc. since 2007. Mr. Chou is the... read more

  • Lei Guo Principal Financial Officer, Chief Accounting Officer, VP of Finance & GM of Capital Service Line

    Ms. Lei Guo serves as Principal Financial Officer, Chief Accounting Officer, Vice President of Finance and General... read more

  • George Chow Chief Investment & Strategy Officer

    Mr. George Chow has been Chief Investment & Strategy Officer of BEST Inc. since joining in 2017. Mr. Chow has over 22... read more

  • Mangli Zhang VP, GM of Supply Chain Management Service Line & Director

    Ms. Mangli Zhang serves as Vice President and General Manager of Supply Chain Management Service Line at BEST Inc. Ms.... read more

  • Gloria Fan Chief Financial Officer

    Gloria Fan serves as the Chief Financial Officer of BEST Inc..

  • Bryan Chou US General Manager

    Bryan Chou serves as the US General Manager of BEST Inc..

BEST Inc. Salaries

How much does BEST Inc. pay?

How much do people at BEST Inc. get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at BEST Inc. is $120,782, or $58 per hour, while the estimated median salary is $109,867, or $52 per hour.

At BEST Inc., the highest paid job is a Director of Sales at $288,024 annually and the lowest is an Admin Assistant at $33,000 annually. Average BEST Inc. salaries by department include: Legal at $147,581, Engineering at $172,861, Business Development at $114,852, and Design at $109,505. Half of BEST Inc. salaries are above $109,867.

17 employees at BEST Inc. rank their Compensation in the Top 20% of similar sized companies in the US (based on 45 ratings) while 13 employees at BEST Inc. rank their Perks And Benefits in the Top 25% of similar sized companies in the US (based on 14 ratings).

Salaries contributed from BEST Inc. employees include job titles like Lead Engineer, Admin Assistant, CS Rep, and Paralegal. Comparably data has a total of 2 salary records from BEST Inc. employees.

Last updated months ago.

1st Percentile
$58k
$58k1st Percentile
17th Percentile
$83k
$83k17th Percentile
33rd Percentile
$109k
$109k33rd Percentile
50th Percentile
$165k
$165k50th Percentile
67th Percentile
$228k
$228k67th Percentile
83rd Percentile
$273k
$273k83rd Percentile
100th Percentile
$288k
$288k100th Percentile
$120,782*
Average Compensation
$109,867*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

BEST Inc. Salaries by Department

Explore BEST Inc. Salaries

Diversity & Inclusion at BEST Inc.

Diverse employees at BEST Inc. score the company 82/100 across various culture categories, placing BEST Inc. in the Top 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at BEST Inc. across various culture dimensions.

Ranked Culture the Highest

Women 92/100
Department - Customer Support
Men 93/100
Department - Sales
Diverse Employees 94/100
Department - Sales

Ranked Culture the Lowest

Women 71/100
Tenure - Less Than 1 Year
Men 45/100
Tenure - 1 to 2 Years
Diverse Employees 66/100
Tenure - 1 to 2 Years

BEST Inc. Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

BEST Inc. PTO

BEST Inc. PTO and Vacation policy typically gives 0-10 days off a year. BEST Inc. benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

BEST Inc. Careers

BEST Inc. Jobs

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Let BEST Inc. Know You Want To Work There

Overview of Candidates Interested in BEST Inc. on Comparably

Candidates By Department

Design
100%

Candidates By Location

Shrewsbury
100%

Frequently Asked Questions regarding BEST Inc.

What is BEST Inc. address?

BEST Inc. location is at 3603 Edison Place

Who is the CEO of BEST Inc.?

BEST Inc. CEO is Shao-Ning Chou, their score by employees is 74

What is BEST Inc. eNPS?

The eNPS for BEST Inc. is 3

What is the salary for Recruiter in BEST Inc.?

Recruiter average salary in the US is 87k

What are the salaries in the Business Development in BEST Inc.?

The average salaries for Business Development in BEST Inc. is 115k

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