

Diverse employees at Better World Books have rated Team, Outlook, and Environment as the highest categories they have scored
Women at Better World Books have rated Team, Meetings, and Work Culture as the highest categories they have scored
Better World Books employees are -26% more likely to recommend Better World Books as a great place to work
| 37% | Promoters |
|---|---|
| 0% | Passives |
| 63% | Detractors |
Working at Better World Books is rated below average by 14 employees, across various culture dimensions. Better World Books employees rate Meetings highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Better World Books’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Elkhart, IN. See below in detail how working at Better World Books was rated by employees.
Overall Company Culture at Better World Books is rated D+
Last updated a month ago
Better World Books ranks in the Bottom 25% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Out of 26 Better World Books employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Better World Books improve their work culture.
| Positive Reviews | 68% |
|---|---|
| Constructive Feedback | 32% |
What makes you most happy at work?I get paid on weekly basis
What do you like best about the leadership team?They are available for questions and look for feedback.
What is most positive about the culture and environment at your company?Very little, everyday is a struggle
What would you improve about your company's interview process?Tge interview was so quick n over with in 10 minutes. Never asked my goals or skills.
What would you improve about your company's interview process?Not selective at all as to hiring, will take nearly anyone.
What needs to change to make the company culture better?Get new managers and take associates complaints serious.
Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $34 million for libraries and literacy, donated over 35 million books, and reused or recycled more than 450 million books.
Better World Books was founded in 2003 and its current CEO is Dustin Holland. Since its inception 23 years ago, Better World Books has grown to 2400 employees.
Better World Books is your online destination for books offering the widest selection of used and new books. We give booklovers across the world access to the power of knowledge at an affordable price and help them stay connected through reading. We better the world, one book at a time, by making a difference with every purchase made through donations and environmental programs. It's that simple: Buy Books, Do Good.
| Headquarter | 55740 Currant Road Mishawaka, IN 46545 United States of America |
|---|---|
| Website | www.betterworldbooks.com |
| Founding Date | 2003 |
| Tel | 1-800-894-0242 |
| Company Status | Private |
Better World Books competitors include Planet Aid, Stitch Labs, and ThriftBooks. Better World Books ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Better World Books compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Better World Books has 2400 employees. 14 employees at Better World Books have reviewed Better World Books across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 14 Better World Books employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Better World Books are mostly dissatisfied with their total compensation at Better World Books, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Better World Books are generally satisfied with their team. 14 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Better World Books are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Better World Books believe the environment at Better World Books is positive. Most Participants believe the pace of work at Better World Books is comfortably fast. About 75% of the employees at Better World Books work 8 hours or less.
Overall, the employees at Better World Books are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Elkhart, IN about their company is that it was very prepared on their first day. Elkhart, IN employees concluded that their overall onboarding experience was positive. 58% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Better World Books employees have provided insight into whether or not they clearly understand Better World Books' KPIs and OKRs.
Dustin’s approval rate is lower compared to CEOs at similar sized companies, putting Dustin in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Elkhart, IN. Dustin Holland’s employees rank Better World Books in the Top 40% for Meetings, in the Top 50% for Team, and in the Bottom 40% for Environment. When compared to Better World Books’s competitors, Dustin Holland ranks below both Stitch Labs CEO Brandon Levey and ThriftBooks CEO Mike Ward.
The Better World Books Executive Team is rated a “C-” and led by CEO Dustin Holland, Vice President Operations Nicholas Schoenfeld, and Vice President, Finance Jeff Baer
Mike Miller CEO / President
Mike Miller serves as the CEO / President of Better World Books.
Nicholas Schoenfeld Vice President Operations
Nicholas Schoenfeld serves as the Vice President Operations of Better World Books. Nicholas started at Better World... read more
Dustin Holland VP, Global Sales and Marketing
Dustin Holland serves as the VP, Global Sales and Marketing of Better World Books. Dustin currently resides in the South... read more
Paul Miller Vice President of Business Analytics
Paul Miller serves as the Vice President of Business Analytics of Better World Books. Paul currently resides in the... read more
How much do people at Better World Books get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Better World Books is $115,017, or $55 per hour, while the estimated median salary is $118,791, or $57 per hour.
At Better World Books, the highest paid job is a General Counsel at $270,563 annually and the lowest is a CS Rep at $44,899 annually. Average Better World Books salaries by department include: Marketing at $157,576, IT at $95,567, Sales at $214,017, and Engineering at $124,160. Half of Better World Books salaries are above $118,791.
9 employees at Better World Books rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 29 ratings) while 9 employees at Better World Books rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 9 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
20th Percentile $94k | $94k | 20th Percentile |
40th Percentile $119k | $119k | 40th Percentile |
60th Percentile $192k | $192k | 60th Percentile |
80th Percentile $264k | $264k | 80th Percentile |
100th Percentile $348k | $348k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Better World Books score the company 61/100 across various culture categories, placing Better World Books in the Bottom 20% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Better World Books across various culture dimensions.
Better World Books PTO policy is a critical component of the benefits package offered to employees.

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What is Better World Books address?
Better World Books location is at 55740 Currant Road
Who is the CEO of Better World Books?
Better World Books CEO is Dustin Holland, their score by employees is 59
What is Better World Books eNPS?
The eNPS for Better World Books is -26
What is the salary for General Counsel in Better World Books?
General Counsel average salary in the US is 271k
What are the salaries in the Operations in Better World Books?
The average salaries for Operations in Better World Books is 94k