EMPLOYEE PARTICIPANTS: 16

TOTAL RATINGS: 171

EMPLOYEE PARTICIPANTS: 52

TOTAL RATINGS: 418

Better World Books vs ThriftBooks

Compare Better World Books versus ThriftBooks for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 16 employees and customers of Better World Books and 52 employees and customers of ThriftBooks.

Better World Books

Better World Books's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Better World Books.

ThriftBooks

ThriftBooks's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ThriftBooks.

3.6/5

Product Quality

3.8/5

3.6/5

Pricing

3.8/5

3.6/5

Customer Service

3.7/5

NPS Score

59%	Promoters
12%	Passive
29%	Detractors

NPS Score

63%	Promoters
10%	Passive
27%	Detractors

Net Promoter Score
Winner by 6

See how Better World Books compares to its competitors

Stitch Labs

Alibris

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Textbook Donations - DonateTextbooks.com

Working at Better World Books vs Working at ThriftBooks

58 / 100

CEO Rating

Mike Ward

65 / 100

CEO Rating
Winner by 7%

Better World Books

Better World Books doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

ThriftBooks

Employees at ThriftBooks rate their CEO, Mike Ward, 65/100. This score is 7% higher than the scores of Better World Books' CEO, Dustin Holland.

CEO Score 58

CEO Score

CEO Score 65

Overall Culture 64

Overall Culture

Overall Culture 64

-20

eNPS

-22

Gender Score 60

Gender Score

Gender Score 60

Diversity Score 61

Diversity Score

Diversity Score 62

Perk And Benefits 58

Perk And Benefits

Perk And Benefits 62

Professional Dev. N/A

Professional Dev.

Professional Dev. N/A

Overall Culture at Better World Books vs ThriftBooks

/ 100

Better World Books

Employees at Better World Books rate their Overall Culture a 64/100, with Operations as the department that rate their experience the highest.

Tied

/ 100

ThriftBooks

Employees at ThriftBooks rate their Overall Culture a /100.

Tied

Better World Books
ThriftBooks64

Employee Net Promoter Score at Better World Books vs ThriftBooks

-20

eNPS

Better World Books

4 Promoters 40%

0 Passives 0%

6 Detractors 60%

Employee Net Promoter Score
Winner by 2%

-22

eNPS

ThriftBooks

14 Promoters 30%

8 Passives 18%

24 Detractors 52%

Better World Books
ThriftBooks-22

Gender Score at Better World Books vs ThriftBooks

/ 100

Better World Books

Employees at Better World Books rate their Gender Score a 60/100, with Operations as the department that rate their experience the highest.

Tied

/ 100

ThriftBooks

Employees at ThriftBooks rate their Gender Score a /100.

Tied

Better World Books60
ThriftBooks

Diversity Score at Better World Books vs ThriftBooks

/ 100

Better World Books

Employees at Better World Books rate their Diversity Score a 61/100.

/ 100

ThriftBooks

Employees at ThriftBooks rate their Diversity Score a /100.

Diversity Score
Winner by 1%

Better World Books61
ThriftBooks

Perk and Benefits Score at Better World Books vs ThriftBooks

/ 100

Better World Books

Employees at Better World Books rate their Perk and Benefits Score a 58/100, with Operations as the department that rate their experience the highest.

/ 100

ThriftBooks

Employees at ThriftBooks rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 4%

Better World Books
ThriftBooks61

Professional Development Score at Better World Books vs ThriftBooks

Not enough ratings

Better World Books

Better World Books doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

ThriftBooks

ThriftBooks doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Leadership Culture Ratings vs ThriftBooks

Tied

Better World Books tied with ThriftBooks on Leadership Culture Ratings vs ThriftBooks Ratings based on looking at 126 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Are your company's goals clear, and are you invested in them?".

Better World Books
ThriftBooks63

Compensation Culture Ratings vs ThriftBooks

Better World Books rates % lower than ThriftBooks on Compensation Culture Ratings vs ThriftBooks Ratings based on looking at 97 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

Better World Books
ThriftBooks56

Team Culture Ratings vs ThriftBooks

Better World Books

75 / 100

Team Culture Ratings vs ThriftBooks
Winner by 12%

ThriftBooks

63 / 100

Better World Books rates % higher than ThriftBooks on Team Culture Ratings vs ThriftBooks Ratings based on looking at 85 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

Better World Books
ThriftBooks63

Environment Culture Ratings vs ThriftBooks

Better World Books rates % lower than ThriftBooks on Environment Culture Ratings vs ThriftBooks Ratings based on looking at 72 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "Do you have a close friend at work?".

Better World Books
ThriftBooks74

Sentiment Culture Ratings vs ThriftBooks

Better World Books rates % lower than ThriftBooks on Sentiment Culture Ratings vs ThriftBooks Ratings based on looking at 112 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

Better World Books
ThriftBooks66