Bite Squad Employee Reviews
Out of 127 Bite Squad employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Bite Squad improve their work culture. The Operations team, with 64% positive reviews, reports the best experience at Bite Squad compared to all other departments at the company.
What does the leadership team need to get better at?
Everything . The app. The supervisor for my area. Compensation. Glitches and bugs in direct deposit.
Review from Product Dept
Better communication with employees. My paycheck was returned and when I went by to speak with Carrie a phone meeting was more important than figuring out what?
Review from Sales Dept
I have worked there 5 weeks. I was paid fine the first time. two weeks later I didn't get paid. No one will tell me why? I have tried calling every number I have available but no one will help. My manager got hateful with me, He acted like I was asking for a loan and not my pay
Review from Operations Dept
Complete lack of human empathy from upper management, and a sociopath CEO. This company is everything people hate about "corporate culture." Expect to NEVER see your family. Expect to NEVER be off work, because you will get calls and emails all night that are expected to be responded to instantly
Review from Operations Dept
Not harassing drivers 24-7. Even when I'm not working, my phone blows up all of the time. It is an invasion of privacy and just plain rude!!! Dont schedule me at short notice and then ticket me for a no call no show!!! Ignore my availability after being told I wasn't scheduled!!
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
For the service provided, I don't expect benefits to be paid for
Better support from company urber do not do this
Stop paying drivers $2 orders
Driving 15 miles for minimum pay no tip
I would like to get an hourly wage but that can be difficult in an occupation where you receive tips.
What do your coworkers need to improve and how could you work together better?
Rhe way they treat workers
The management should listen to the imployees first before making any decisions.
Review from Product Dept
I never see my coworkers
Review from Operations Dept
Not harassing drivers!!!!!! Be courteous to drivers!!!
Review from Sales Dept
We uncommonly see each other at pickup spots, we rarely speak to one other.
What needs to change to make the company culture better?
The managements need to get trained first before managing someone who works for the company.
Review from Product Dept
Communication is key to success. We need better communication.
Review from Sales Dept
They should start by introducing a clear work/life balance, to allow people to be with their families. Working 80+ hours a week should not be allowed. Some sort of REAL Human Resources person, with the ability to enact some abuse prevention.
Review from Operations Dept
There isnt really an environment. We get sporadic text messages from dispatchers, most of the time they are nice and helpful, but there are a couple really nasty ones that seem to have contempt for everything/everyone. Also, reply times are in the 10s of min... even when something is urgently.
What would you improve about your company's interview process?
There is no interview or communication
I did not have interviews with the managers. The leader of driver showed some tips how to work
Review from Product Dept
Needs interviewer who has people skills
What's going wrong and how can it be improved?
Pay increase and stop taking the tips from the drivers.
Review from Product Dept
For someone to actually answer my concerns
Review from Operations Dept
Don't harass drivers and be flexible
Review from Sales Dept
New management with people skills
The lack of communication, and even means of communication between coworkers and managers. We only have the ability to talk to Dispatch, which are text based coworkers... and email to our managers, which from my experience, takes a week to get a response from them.
What would you most like to see improved at your company?
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