Bitly FAQs

To create short links with your own brand, you'll do three things:

Get a short custom domain of 32 characters or less, including the dot.

Configure your domain's DNS settings to point to Bitly.

Add the custom domain to Bitly.

If you're adding your first domain to Bitly, you can use one for free by searching our complimentary domain list. You'll be prompted to do this when you first upgrade to a paid plan, and you can also select one in your account settings.

Selecting a free domain also means you don't have to go through all the steps below to set it up.

To add a custom domain:

Sign in to your Bitly account.

Click the Group Selector at the top right of the page.

Click Managenext to the account you'd like to add a domain to.

Click Custom Domains.

Click Add Custom Domain.

If you're purchasing your own custom domain from a provider like GoDaddy, choose a short domain with 32 characters or less, including the dot.

If you're using a free domain from Bitly. That's it! You can skip the next few steps.

Log in to your domain provider.

Configure the following in your DNS settings.

Click Next.

Enter your custom domain.

Click Next.

Click Track Domain Status on the confirmation screen.

Once the domain has been verified in the Bitly system, you're ready to create branded links with your own custom domain!

A Custom Domain, sometimes called a vanity URL, is a way to create links that include your brand.

When a link includes yourbrand, it helps people recognize and associate your links with your product or company. When they see your brand, they trust your links, and that results in higher click-through rates.

Custom domains + Bitly

To use a custom domain in Bitly, it must be no more than 32 characters long, including the dot.

Purchasing or adding a Custom Domain in your Bitly account replaces the bit.lyin your short links with your own custom domain.

For example, when ESPN shortens a link through Bitly, instead of being branded with Bitly's domain (bit.ly/wG8qhgpn)the link displays their own custom domain (es.pn/2Qw1wd7).

By editing the end of the URL - we call that the back-half - you can further customize the link to be an even more identifiable Custom Branded Link, likees.pn/superbowl.Read more about that in What is a Custom Branded Link?

If you've already purchased a custom domain and would like to add your domain to your Bitly account, you will first need to configure your DNS settings.

Your Custom Domain must be 32 characters or less, including the dot.

Setting your DNS Settings to Bitlys IP

The Domain Name System (DNS) is what allows a web browser to translate a domain to a website. You will need to tell DNS that your custom domain now should point to Bitly.

The way you update DNS varies depending on your domain registrar. In general, the process goes something like this:

Log into your domain registrar's website.

Select the Custom Domain you want to modify.

Find the section for managing DNS entries. The name of this section varies, but is usually something like DNS Configuration, DNS Records, or Advanced DNS. Links to instructions for popular hosting providers can be found here.

Depending on whether you are setting up a domain or subdomain your next steps will vary.

For a domain:

Edit the existing A Records for your site and change the IP addresses to 67.199.248.12 and 67.199.248.13. If there is one or no existing A Record, add new ones.

Edit the A Records Hostname to the character @ or your base domain (both mean the same thing). If you have additional A Records pointing to other IP addresses, remove all others and leave only the ones pointing to Bitly's IP addresses.

For a subdomain (such as on.wsj.com):

Edit the existing CNAME Record for that subdomain to point to cname.bitly.com. When entering your subdomain, enter only the portion before the first dot. For example, with on.wsj.com you would just type in on.

Note: In your DNS, you can also add a www entry for your domain name, which you will point to 'cname.bitly.com'. For example, if your Custom Domain was 'fred.me' you'd point your CNAME Record for 'www.fred.me' to 'cname.bitly.com.'

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Now, once you've configured your DNS settings and you've ensured that the correct A records have been created, you are now ready to link your Custom Domain to your Bitly account.

Please log into your Bitly account and click on the Groups button.

Then click on "Manage" to access your Account Details page. Once there, please click on "Custom Domains".

Once you've clicked on "Custom Domains" there is an option to "Add Custom Domain", this button is located on the top right hand corner of the page.

Once you've clicked this button, you will see a pop-up appear with the options to "Add Domain" or "Purchase Domain", please click on "Add Domain".

If this is your first custom domain in Bitly, you can get a free domain--up to $30--by clicking Purchase Domain.

Once you've clicked on "Add Domain" you will see a menu panel open, there you will be able to type in your domain in step 3 - Enter Your Custom Domain. Type it in and click on "Verify Domain".

Once you've clicked on "Verify Domain", you will be directed back to the "Custom Domain" page, where it will show you the status of your custom domain.

Once your domain shows "Verified", you're good to go!

Please note it can take up to 24 hours for domain changes to propagate.

At this time it is not possible to change your username on Bitly. Your username is only visible to yourself within your Bitly account.

You do, however, have the option to change your full name on your account by clicking through the hamburger/Settings menu > Click Email > Update Full Name.

This will change how your name appears once you've clicked into the settings menu, but does not change your username.

If you forgot your Bitly password - no worries! Head to the login page on bitly.com. Click the 'Sign In' button. In the text box where you'd typically enter your password, click the small link that says 'Forgot?'

Or go to this link: https://bitly.com/a/reset_password

We'll immediately send a password reset request to the email address associated with your account. Please note that only the Primary Email address associated with the account is able to access the dashboard or request a password reset email.

To change your email address, sign in to your account and head to hamburger menu in the upper, right-hand corner.Click on your email, then click on it again in the next view. After this, it will give you the option to add another email. You must verify your email. Once it is verified, then you can make that one your primary and delete the other.

*Please Note: Only the primary email address on your account has permissions for things such as signing in and resetting your password. Any secondary emails on the account cannot be used for those things.

Bitly uses UTC (Coordinated Universal Time) within the platform and it can not be changed.

Per our Terms of Service, all fees and subscription charges are non-refundable.

To view your billing information:

Click the group selector in the top right corner.

Click Manage next to the account with a subscription.

Click the Billingtab. From there you can view and download your invoices.

In early 2019, Bitly launched a monthly subscription plan to supplement and updated our free and Enterprise account offerings.In June, we added a discounted annual subscription option for this Basic plan.The details of each plan are available on our plan page.

Weve compiled these questions to help customers who already had Bitly accounts understand the changes:

What is the new subscription plan?

The new Basic plan is listed on our pricing page. As you upgrade, each plan includes more features and higher link limits. Some of the premium features include:

Redirecting customized links to another destination

Exporting reports for your link data

Creating links that land in a mobile app, aka mobile deep links

Organizing links into campaigns

Importing links in bulk and adding UTM parameters

How do the changes affect existing free accounts?

The new Free and Basic plans have lower monthly limits than those of our old free account, and users with preexisting free Bitly accounts will have their link limits decreased in 2019. We will email dates and further details to accounts affected by this change.

You can check your current link usage and limits by signing in to your account, selecting your group, and clicking Manage.

Adding custom domains to brand your links will no longer be available to free users.

Why did Bitly add a new paid plan?

Many of our customers told us they would like to have advanced features at an affordable price. Up until recently, all premium features were only offered in an Enterprise plan for larger brands.

By creating the Basic subscription tier, were giving the entrepreneurs and smaller brands relying on Bitly a way to choose a plan thats right for them. This gives you access to more features, higher link limits, and room to upgrade as your business grows.

How do the new Bitly subscriptions work?

Customers with a free Bitly account now have the opportunity to upgrade to the Basic paid plan. When you upgrade to a higher subscription plan, you will have access to more features. You can see whats included with each plan on our plan page.

How do I upgrade or lower my plan?

You can upgrade your plan or downgrade to a free account at any time by logging into your account, choosing an option on the Account Details page, and entering your credit card information, if needed.

For Enterprise plans, contact us to customize a plan to fit your needs.

How do the changes affect existing customers with Enterprise accounts?

Enterprise accounts are not affected by the new plans.

How will Bitly bill for the Basic plan?

Bitly will charge your credit card once a month--or per year, for annual plans--starting on the day you upgrade your account. You can cancel at any time and continue using Bitly for the remainder of the current billing period. You cannot receive a refund for any unused portion of your subscription.

Is there a free trial?

We do not offer a free trial, but you can cancel your subscription at any time and continue using Bitly for the remainder of the current billing period. You cannot receive a refund for any unused portion of your subscription.

Will customers with free accounts lose data?

The number of links you can create each month will be reduced in 2019 unless you upgrade to a paid plan, but you will not lose any existing data when the new plan takes effect. You will receive an email from Bitly explaining how long you can continue using the old free account limits.

Can customers with a free account upgrade to the Basic plan?

The new Free and Basic plans have lower monthly limits than the old free account, so we'll be sending all free users an email explaining how long you can continue using your free account with the old limits.

You can subscribe to the Basic plan now from the subscription page in your account.

If you choose to upgrade, you can later lower your plan to the new Free plan, with the limits that are lower than those on your original free account.

Which features and limits are available with the Basic plan?

The full details are available on our plan page.

Will Bitly continue to offer a free account?

Yes, we will continue to offer a free account option under the Free plan. This account has lower monthly link limits than the old free account.

Will Bitly issue a refund if I upgrade and then change my mind?

As per our terms of service, Bitly does not issue refunds. You can cancel at any time and continue using Bitly for the remainder of the billing period. You will not receive a refund for any unused portion of your subscription.

Can I pay by check or other forms of payment?

Bitly charges by credit card on a monthly or annual basis for most plans. For Enterprise plans, contact us to discuss customized plan and payment options.

I havent been using Bitly. Can I delete my account?

Yes, but keep in mind that all of your data will be permanently deleted. Check out this help article to learn how to delete your account.

The Bitly web app supports the latest versions of Chrome, Firefox, Edge, and Safari. We recommend using one of these browsers for full functionality of the web app.

Other browsers are not tested and may not function properly with the Bitly web app.

Create QR Codes to present a quick, scannable shortcut to your site.

In addition to generating QR Codes through the Bitly app, you can also create them programmatically through the Bitly API.

Go to Bitlinks or Custom Bitlinks. iOS

Select a link.

Click QR Code. The code will be generated and displayed.

Test your code with your phone or tablet camera. (Here's some guidance for Android and .)

Click Download. You can also right-click or long-press the code image and select Copy. The QR Code image is generated as a PNG file.

Paste or upload the image into a document.

View your metrics and watch the scans/clicks roll in!

Let's get started creating a Link!

Once you've logged into your account simply click on the "Create" button at the top right of the dashboard. TIP: You can also hit the letter "b" on your keyboard as a shortcut. here

If you have a paid subscription, you will have the option to select a custom domain to brand your link. By default, links will be created using the "bit.ly" domain.

Paste the long URL into the "Paste Long URL" box, this will auto-generate a shortened link, then click on "Create".

The next screen allows you to edit your link. You can change the title, add a custom keyword back half, copy or share the link, and even add it to a campaign.

Learn about other ways to shorten a link, like our Chrome Extension and Bitmarklet .

To sign up for a Bitly account, visit our website at www.bitly.com. You'll see the options to "Log in", "Sign up" or "Get a Quote".Let's get started with creating your account!

Click on "Sign up" in the upper right-hand corner of your screen. here

You'll have the option to create a Free account or sign up for one of our Premium plans. You'll also have the option to view the pricing on either a month to month or annualized basis by using the toggle feature.

You can see a detailed feature comparison by scrolling down a bit further. The full list can be viewed here.

Once you've identified the right plan for you, click on "Get Started". You can choose to sign up with your Google account or enter a username, email address, and password. Note: Usernames have to be unique and not currently taken by any other user.

Finally, all that's left is for you to verify your email address by clicking on the link sent to your email and you're all set to start creating your links!

If you're interested in learning about our Enterprise plans pleasefill out a form.

After you're done creating a link you'll have the option to Edit it. This can be done right after the link is created, or retroactively through the All Links section of the dashboard.

To Edit a link, simply select the link and click on on "Edit"

You'll have the option to Copy or Share the link, Edit/Add a title, Add/Edit the back half, add a tag or Hide the link from reporting.

Please note: The option to Edit a link does not affect the destination URL used to create the link. To make changes to the destination URL you would need to have access to the custom link redirect feature.

By branding your shortened links with your own custom domain, every Bitly short link you create has your name on it. Best of all, Bitly lets you use a domain for free if you haven't added one yet. Check it out.

What is mobile deep linking? How do I set it up in Bitly?

Experts from the Bitly Product and Engineering teams join us to talk about enhancing your companys mobile strategy by drivingcustomers from your links to your mobile apps and app store listings.

Recorded on September 23, 2019.

Our Director of Product Integrations joins us to walk you through the update to our latest API and answers your questions about migrating to V4.

Recorded on August 26, 2019.

Are you aware of all the things Bitly can do?

This video gives you a quick overview of many great features that Bitly provides to maximize your branding efforts across every digital initiative.

If you have found spam accounts on Twitter, please send a direct message to http://twitter.com/spam.

Be sure to include the usernames of the Twitter accounts.

You can report spam links to [email protected] to be blocked. Include the word 'spam' in the message and include the link and information about how you received it.

Any time a bit.ly or bitly.com link leads to a page that says "Something's wrong here...", the link that was entered is either invalid or wasn't set up properly.

Remember that Bitly is a link-shortening service, and any of our users can create a bit.ly link. Check with the individual who shared this link with you to verify that it was set up and copied correctly.

You can download links and their DateCreated and Top Performing views as a .csv file on the

To export the data:

Go tothe All links page.

Click the filters and date range options to define the links to be exported.

Click EXPORT.

Choose the email address to receive the .csv export file. You can only select from your own verified email addresses.

Click CONFIRM.

Go to your email inbox and open the export email from Bitly.

Exports with large amounts of datacan take up to 30 minutes to be delivered.

Click View Report.

The export file

The Data Created export file includes the following fields:

Bitlink

Current Custom Bitlink (if available)

Date Bitlink was created

Bitlink Title (if available)

Long URL

Clicks on Bitlink for all time

Bitly Network links created for all time

Bitly Network clicks for all time

The TopPerforming export file includes the following fields:

Bitlink

Current Custom Bitlink (if available)

Date Bitlink was created

Bitlink Title (if available)

Long URL

Clicks on Bitlink for all time

Clicks on Bitlink for selected timeframe

Bitly Network links created for all time

Bitly Network clicks for all time

Bitly provides a free custom domain with every upgraded subscription.

This only applies when adding your first domain. So if you have your own short domain, wait to add it until after you've completed the steps below!

To get started, navigate to the Custom Domains section of your account and click on "Get a domain from Bitly." Here are the steps to complete this process:

Click on your Group selector button at the top right of the dashboard (it's usually the first few numbers/letters of the group's name)

Click on "Manage"

Click on "Custom Domains"

Click on "Get a domain from Bitly"

Search for available custom domains using the search bar

Once you've found the one you'd like to choose, click on 'Select'

Click "Confirm" to complete the selection

Your custom domain may take up to 24 hours to get verified, however, in most cases it's usually instant. Once verified, you're all set to start creating your custom branded links!

To set up single sign-on, you'll first need to create an account with a supported identity provider (IDP). An IDP is the central system where you'll manage your users and their access.

You'll be adding information from your IDP into the Bitly settings and from your Bitly settings into the IDP settings, so keep both open on different tabs.

Sign in to Bitly.

Click the Group & Account selector.

Click theManagelink next to your Enterprise account.

Click Single Sign-On.

Enter a name for your SSO login page. Make this something unique and specific to your organization. It's a good idea to use your company name.

You won't be able to change this later.

Confirm the login URL you've created.

Enter the email domain of the users who will have access to the single sign-on.

Fill out the form

Enter your Bitly information in your IDPs settings.

Click Save.

By shortening a link through the Campaigns page, you can automatically generate one or more short links that include UTM source and campaign parameters corresponding to the campaign and channels you have selected.

For example, you can enter a link to a promotional page and select multiple channels (like Facebook and Twitter). This will generate multiple links, each with a UTM source parameter at the end of the link (utm_source=facebook, utm_source=twitter). Each link will also contain a utm_campaign parameter with the name of the campaign you're working in. The utm_source will always be bitly.

Keep in mind that if the link you are shortening already contains UTM parameters, additional ones will be added according to your selections.

From your dashboard, select a campaign and click Add Links.

From the "Add links" section paste the long URL you want to make into links in the highlight box on the right-hand side. Here you'll see all the included channels you are creating links for. When multiple channels are selected we will auto add UTM parameters to the destination URL in order to create unique links for each channel.

When you are finished select "Create" at the bottom of the page and the links will be created for the desired channels within the campaign.

To activate SSO in Bitly, you'll need have an account with an identity provider (IDP) and then enable SSO in your settings. Bitly supports:

PingFederate

OneLogin

Google G Suite

Okta

Microsoft Azure AD

To disconnect a linked app from your Bitly account, you'll need to revoke the access token you set up for it.

Log in to Bitly.

Click the Settings menu.

Click your user profile.

ClickSettings --> Security --> and then the "x" next to the app.

Bitly Learning webinars are designed to help you make the most out of your Bitly subscription.

Bitly Essentials Bitly Advanced International Users Bitly Expert

Bitly Essentials

Bitly Essentials is a weekly webinar that takes place every Thursday at 11:30 a.m. ET. Bitly Essentials is currently available to paid Bitly users and includes an introduction to the Bitly platform as well as a Q&A with the Bitly Learning team. Well cover topics like:

The Bitly Dashboard and basic engagement data

Custom Domains

Bitlinks

Custom Bitlinks

Campaigns

Account settings

See a more detailed agenda in a Google Doc at bitly.is/essentialsagenda or download a PDF below.

Register for Bitly Essentials

Bitly Advanced

Bitly Advanced builds on the content of Bitly Essentials, showcasing advanced features available to Bitly Enterprise customers. Join a Bitly Advanced webinar every other Tuesday at 11:30 am ET (starting June 11th) to add to your Bitly knowledge with topics including:

Organic share data

Group and user management

Analytics and data exports

OAuth tokens and a general overview of API integration, including popular use cases

See a more detailed agenda in a Google Doc at bitly.is/advancedagenda or download a PDF below.

Register for Bitly Advanced

International Users

Bitly Learning is offering a bi-monthly webinar that takes place outside of normal Eastern Time-business hours. The Bitly Learning team will review beyond the Bitly basics and answer questions you may have to further optimize your Bitly account. It is a thorough walk-through of these premium features:

Custom Domains

Analytics and Data Exports

Campaigns

Group and User Management

Account Settings

API Integrations

Register for a morning webinar (UTC+8)

Register for an afternoon webinar (UTC+5)

Bitly Expert

Each Expert webinar will focus on an in-depth technical topic, featuring a guest expert from the Bitly team. Example Expert webinar topics are API integration with a social publisher, parameter passing, SSO, or mobile deep linking. Our next Expert webinar is in the works! Stay tuned to this page for further updates regarding a final date and topic.

Some past webinar topics include:

Mobile Deep Linking. What is mobile deep linking and how do I set it up in Bitly? We'll be joined by a member of the Bitly Applications team to talk about enhancing your companys mobile strategy and live answer your questions.

Introduction to SSO and Bitly API Q&A. Well be joined by a member of the Bitly Integrations team to introduce SSO (single sign-on) and live answer your questions about migrating to V4 of our API.

Register for Bitly Expert

What is Sendible?

Sendible is a social media management tool designed for agencies to manage multiple brands through one dashboard.

Why should I enable this integration?

Sendible shortens links automatically using the bit.ly domain. By connecting your Bitly account, you can shorten the links using your own account credentials. This keeps the link metrics in your Bitly account and, if you've added a custom domain to Bitly, creates custom branded links.

Who can set this up?

Anyone with a Bitly account and a subscription to Sendible's Medium or Large package.

How do I connect Sendible to Bitly?

Sendible's integration requires a Bitly API key, which will no longer work as of March, 2020. Until then, you'll need to have a paid Bitly subscription and contact our support team to request a key.

Once you've obtained your Bitly API key, update your Publishing Preferences in Sendible.

Click your profile menu and select Preferences.

Select Publishing Preferences.

Scroll to URL Shortening.

Click the Default shortener list and select bit.ly.

Enter your Bitly login and API key.

What is Salesforce Pardot?

Pardot brings B2B marketing automation to your marketing and sales teams. With Pardot, your marketing team can get a better handle on lead generation and nurturing. This means better leads for the sales team, who can see when a lead engages at any point through the customer journey and reach out at the right time.

Why should I enable this integration?

Pardots personalized communications are even more effective with branded links that direct each lead through their own unique customer journey.For example, a lead who engages with an accounting campaign can receive emails with links to bookkeeping offerings or specific products they've expressed interest in.

Each auto-generated short URL in Pardot will include a reporting icon, which will display the links engagement metrics from Bitly. And even more detailed reporting is available in your Bitly account.

Who can set this up?

Someone in your organization with a Pardot Administrator role can add the Bitly connector to your account.

How do I connect Pardot to Bitly?

Pardot's integration requires a Bitly API key, which will no longer work as of March, 2020. Until then, you'll need to have a paid Bitly subscription and contact our support team to request a key.

After obtaining an API key from Bitly, your Pardot administrator can add the Bitly connector.

Log in to Pardot.

Open the Connectors page.

In Pardot, navigate to Admin | Connectors.

In the Lightning app, click the Pardot Settings tab, then click Connectors.

Click + Add Connector.

Click bit.ly.

Enter the Login and API Key that you copied from your bit.ly account.

Click Create Connector.

After the connector saves, click Verify Now.

What is SocialFlow?

SocialFlow is a social distribution and monetization platform for media companies. Publishers use SocialFlow to distribute social content and find monetization opportunities across social networks. Journalists use it to extend their reach and engagement in the social sphere.

Why should I enable this integration?

Integrating Bitly with SocialFlow allows you to use Bitly short links with your social media content, allowing you to get a complete view of the content you're sharing through Bitly links. You canaccess Bitlys reporting while also benefiting from SocialFlows optimization algorithm to improve social media engagement.

Who can set this up?

Any admin in SocialFlow with a Bitly account.

How do I connect SocialFlow to Bitly?

SocialFlow's integration requires a Bitly API key, which will no longer work as of March, 2020. Until then, you'll need to have a paid Bitly subscription and contact our support team to request a key.

Now you'll use that key to connect your accounts:

Log in to SocialFlow.

Click Settings.

Select theApplicationtab.

Select Link Shorteners.

Click Add Link Shortener.

Select Bitly.

If you have a custom domain in Bitly, enter the domain.

Enter your Bitly login name and API Key.

Select the relevant social account or Client Wide to use for all social accounts.

Click Save.

Now any link you enter in SocialFlow, whether added manually or from an RSS feed, will be shortened with Bitly automatically.To preview a short link, you can click Shorten Links in the compose box, but this step is not necessary.

Caching Bitly Links

Since Bitly links never change or expire, we recommend that publishers shorten long URLs on their back ends and cache the corresponding Bitly short URLs for repeated use. When the short URL for a given page is stored locally, it can easily be shared using a number of cut-and-paste buttons and widgets.

Note that the JavaScript wrapper for the Tweet Button and any similar solution that calls the Bitly API on page load is only recommended for smaller publishers, as larger publishers may encounter rate limiting issues. For more information on using the Bitly API to shorten links on your site, visit http://dev.Bitly.com.

Link Wrapping on Twitter

Twitters link wrapper t.co is designed to invisibly wrap all links across all Twitter clients, while still displaying the exact URL that you share. T.co wrapping does not affect Bitlys analytics, and when t.co is working properly it should not impact your branding either. If youre seeing t.co links in places where youaren'texpecting them, take a quick look at status.twitter.com or the @twitterAPI account on Twitter to see if there is a system-wide bug that is affecting the way that links are displayed on Twitter. If you are building your own tool or widget to display, for example, your companys Twitter stream on your own website, be sure to follow the display guidelines provided by Twitter.

What is Adobe Social?

Adobe Social is a social management platform. With it, you can manage social content and campaigns, and better understand the relationship between your customers sentiments and your business goals.

Why should I enable this integration?

With Bitly connected to your Adobe Social, you can manually shorten each link in your posts and automatically shorten all links using Bitly as your default shortener. This will shorten links based on your Bitly account settings, and continue to gather your link click metrics in Bitly.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, Adobe Social built this integration and can help you if encounter any problems.

Who can set this up?

Anyone with an Adobe Social account and a Bitly account.

How do I connect Adobe Social to Bitly?

ClickSettings and selectLink Shorteners.

Click theBit.lytab.

Click.

Enter your Bitly credentials and clickAllow.

From theShort Domaindrop-down list, select a default short domain for the current account. You can still change the default short domain for individual posts.

From theOwnerdrop-down list, select an individual user or a group of users.

The owner specifies who has permission to use the bit.ly account to generate short URLswhile creating posts. It's a good idea to set the ownership to a user group rather than one individual.

What is CoSchedule?

CoSchedule is a project management platform for marketers. It helps you schedule, organize, and manage all your marketing efforts.

Why should I enable this integration?

With the CoSchedule's built-in Bitly integration, you can shorten the URLs in your social account posts (except forfor Instagram or Pinterest) andtracklink performance in Bitly.

If you have Google Analytics enabled in CoSchedule, Bitly may create multiple short links for the same URL. This is because different UTM parameters are added to the base URL to make the overall URL different.

Who can set this up?

Anyone with a CoSchedule account and a Bitly account.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, CoSchedule built this integration and can help you if encounter any problems.

How do I connect CoSchedule to Bitly?

Sign in to CoSchedule.

Click the menu panel on the left and click the gear icon.

ClickCalendar Settings.

Click Integrations.

Click Add More Integrations.

Scroll down and click Bitly.

Click Enable.

Click Set up Bitly.

Click Connect to Bitly.

Enter your Bitly credentials and click Allow.

Click OKin the confirmation window.

Now when you include a URL in a social post on your calendar, it will be shortened by Bitly.

If you're using a custom domain in Bitly, the message preview windowin CoSchedule will show the generic Bitly link, but the link will use your custom branded link when the message is actually published.

With the right technical resources and tenacity, you can build anything!

To learn about building an integration with Bitly, developers will find all the information they need on our Dev site at http://dev.bitly.com.

What is Agorapulse?

AgoraPulse is a social media tool that helps businesses manage all their social network profiles. With it, you can post to all your social channels at once, monitor social posts about your business, and collaborate with your team.

Why should I enable this integration?

Agorapulse will shorten links that you include in social posts. By connecting to Bitly, those short links will be created through your Bitly account. This means you can keep your link metrics in Bitly, making it easier to track the success of your efforts. And if you've added a custom domain to Bitly, your links will be branded and get more clicks.

Who can set this up?

Anyone with an Agorapulse account, social network profile, and a Bitly account.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, Agorapulse built this integration and can help you if encounter any problems.

How do I connect Agorapulse to Bitly?

The Bitly integration ties your Bitly account to your social profiles, so if you haven't added a social profile, you'll need to do that before you begin.

Sign in to your Agorapulse account.

Select the profile you'd like to connect Bitly to from the left-side menu.

Click on Profile settings gear icon at the top of the screen.

Under the Publishing section, click General.

ClickConnect a bit.ly account.

Sign in to your Bit.ly account. (If you've already signed in on another browser tab, you'll skip to the next step.)

Clicking Allow to authorize Agorapulse to access your Bitly account.

Now when you include a link in a post in Agorpulse, it will be shortened by Bitly. The link will include your brand if you've added your own custom branded domain to Bitly.

What is Buffer?

Buffer is a social marketing product for businesses and marketing teams to schedule posts, analyze performance, and manage all their accounts in one place.

Why should I enable this integration?

Buffer will shorten links that you include in social posts. By connecting to Bitly, those short links will be created through your Bitly account. This means you can keep your links and click metrics all in one place, making it easier to track the success of your efforts.

Who can set this up?

Anyone with a Bitly account and a paid plan on a Buffer account.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, Buffer built this integration and can help you if encounter any problems.

How do I connectBuffer to Bitly?

Sign in to Buffer.

On the left, select the account for which you want to shorten links. You'll repeat these steps for each of the social media accounts you've added to Buffer.

Click Settings and select Link Shortening.

Click Connect Bit.ly.

Enter your Bitly login and click Allow to give Buffer permission to use your Bitly account.

If you want to use your Bitly shortener for another social account, select the account on the left and repeat the steps above.

What is dlvr.it?

Withdlvr.it, you can automate your social media activities for sharing content with your followers.

Why should I enable this integration?

The dlvr.it product will shorten links that you include in social posts using the dlvr.it domain. By connecting to Bitly, those short links will be created through your Bitly account. This means you can use your own custom domain and keep your links and click metrics all in one place, making it easier to track the success of your efforts.

Who can set this up?

Anyone with a dlvr.it account and a Bitly account.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, dlvr.it built this integration and can help you if encounter any problems.

How do I connect dlvr.it to Bitly?

Sign in to dlvr.it.

Click the Socials tab.

Click Short Links.

Click+to add a shortener.

Select bit.ly.

Click Connect.

Sign in to your Bitly account and click Allow.

Now that you've connected the account, you can choose how you'd like to apply your Bitly links. Most Bitly users enable Default,Apply to Existing Routes, andApply to Existing Socials. Make your selections and click Save.

Now you can use Bitly to shorten links when you create a post in dlvr.it.

What is Hubspot Marketing Hub?

Hubspot includes a number of marketing toolsto manage inbound marketing campaigns with analytics, lead capture forms, and lead tracking. You can use Marketing Hub to run yoursocial sharing and publishing campaigns.

Why should I enable this integration?

Hubspot will shorten links that you include in social posts. By connecting to Bitly, those short links will be created through your Bitly account. This means you can keep your links and click metrics all in one place, making it easier to track the success of your efforts.

Who can set this up?

Anyone with a Hubspot account and a Bitly account.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, Hubspot built this integration and can help you if encounter any problems.

How do I connect Hubspot to Bitly?

Click the Settings gear icon.

Expand the Marketing menu.

Select Social.

Select the Publishing tab.

Scroll down to Publish with custom short links. UnderAdd a Bitly account, click Connect. An authorization window will open.

Log in to your Bitly account and click Allow to give Hubspot permission to access your account and create links for you.

Links in your social posts and tracking URLs created in the Tracking URL Builder will now be shortened by Bitly. And they will include your brand if you've added your own custom branded domain to Bitly.

What is IBM Watson Marketing?

IBM Watson Marketing is a platform to manage content, apps, and much more while leveraging IBM's AI services. Silverpop is a product within that platform that includes automation for email marketing and social.

Why should I enable this integration?

To shorten the URLs in your social posts and SMS messages using your Bitly information. This creates short links based on your own Bitly settings and retains click metrics in your Bitly account. Authorizing the connection between your two accounts also allowsWatson Campaign Automationto access your link history and statistics.

Who can set this up?

An IBM Marketing organization administrator with access to a Bitly account.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, IBM built this integration and can help you if encounter any problems.

How do I connect IBM Watson Marketing to Bitly?

ClickSettings.

Under Org Admin, clickOrganization Settings.

Click Social Settings.

BelowManage Services, clickEnable.

ClickAuthorize.

Enter your Bitly credentials and click Allow. This will complete the connection.

You will now see the option to use Bitly links when composing your posts. When people click on these links, the metrics will be captured in your Bitly account.

What is Khoros?

Khoros, formerly Spredfast + Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.

Why should I enable this integration?

By setting up the native integration with Bitly, you'll add an option to shorten links in your Khoros initiatives as you create a message. You won't need to go to your Bitly account to shorten the link as you create a post, and all your advanced link metrics will still be available in your Bitly account.

Who can set this up?

Anyone with a Bitly account and initiatives set up in their Khoros account.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, Khoros built this integration and can help you if encounter any problems.

How do I connect Khoros to Bitly?

If you have multiple Khoros initiatives, werecommend creating unique Bitly users for each initiativesothat you can segment your analytics for clear accountability, security, and accessibility control.

Log in to your Khoros account.

Click the gear icon next to the initiative you would like to connect to Bitly.

Select the Link Shorteningtab.

Click Authenticate Your own Account.

Select Bitlyunder the drop-down menu.

Click Authenticate and Save.

Sign into your Bitly account and click Allow.

What is Lately?

Lately automatically organizes content into a marketing dashboard alongside multi-channel social media scheduling and bulk publishing, task management, marketing calendaring, RSS feed management, analytics, reporting and more.

Repurpose long-form content with Lately'sAI engine by creating short-form content across all major social channels. Link together multiple dashboards to manage content through a parent dashboard. Compare dashboard-to-dashboard content and analytics in one place, such as location comparisons or product line comparisons.

Why should I enable this integration?

By connecting your accounts you can automatically pull in all your Bitly links, then generate social posts with that content in one click.You can also shorten any link through your Bitly account and add it to each social post Lately autogenerates.

You can also view your Bitly analytics alongside the rest of your social, web, and email analytics with Latelys Omni-Analytics feature, which show youwhat content, keywords, authors, posting times, and campaigns perform most effectively.

Who can set this up?

Anyone with a Lately account and a Bitly account.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, Lately built this integration and can help you if encounter any problems.

How do I connect Lately to Bitly?

In a Lately dashboard, go to the Links section.

ClickConnect Bitly Account.

Enter your Bitly credentials and click Allow.

How do I use Bitly with Lately?

Once Bitly is connected, checkShorten w/ Bitlybelow any link you enter.

In the Links section, add your Bitly links to Lately by clicking Import Links. Then click the dotted menu to autogenerate social posts from the link. If the link goes to a video or audio file, you will have the option to transcribe it.

When autogenerating social posts from a link, select Shorten with Bitlyto have the link automatically shortened, added to your bitly account, and added to each social post.

What is MeetEdgar?

MeetEdgar is a social media scheduling tool. Use it to schedule, share, and recycle your social media posts.

Why should I enable this integration?

MeetEdgarwill shorten links in your posts with the ed.gr domain by default. By connecting your Bitly account to MeetEdgar, you can use your Bitly settings to customize your shortened links and track their metrics in your Bitly account.

Who can set this up?

Anyone with aMeetEdgar account and a Bitly account.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, MeetEdgar built this integration and can help you if encounter any problems.

How do I connect MeetEdgar to Bitly?

Click your profile name and select Settings.

Scroll down to Link shortener and click Change.

Select Bitly and enter your Bitly login information.

Click Allow to complete the connection.

What is Percolate?

Percolate is a platform to plan and manage your campaigns on a marketing calendar, store assets, collaborate with your team, and set up a workflow and approval process. You can use Percolate to publish to traditional, digital, or social channels.

Why should I enable this integration?

As you create your campaigns in Percolate, included links will be shortened with the domain you use in Bitly. This keeps your links branded and your link metrics in Bitly.

Who can set this up?

Anyone with a Bitly account and a Percolate account.If you have multiple percolate licenses, werecommend creating unique Bitly users for each license sothat you can segment your analytics accordingly.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, Percolate built this integration and can help you if encounter any problems.

How do I connect Percolate to Bitly?

Sign in to Percolate.

Open Settings from the dropdown in the upper-right hand corner.

Select Platforms.

Click Connect to Bitly.

Sign in to Bitly and click Allow.

Now you can start sharing your short links through Percolate, where you can also view basic Bitly click metrics. For more advanced analytics, log into your Bitly account.

What is Onlywire?

OnlyWire is a secure automation tool to submit content to the top social networks. You can create posts and schedule them for publication at a later time.

Why should I enable this integration?

OnlyWireuses Bitly to trim down URLs before they are placed into Tweets, Facebook posts, and other social media posts. Bitly then providesprovides click analytics related to the posts.

Who can set this up?

Anyone with a OnlyWire account and a Bitly account.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, OnlyWire built this integration and can help you if encounter any problems.

How do I connect OnlyWire to Bitly?

Sign in to your OnlyWire account.

Click the Networkstab.

Scroll down and selectBitly.

ClickConnect Bitly.

Enter your Bitly credentials and click Allow. This will complete the connection.

Select a Bitly group and click Connect. .

What is SmarterQueue?

SmarterQueue is a social media management tool for small businesses and marketing teams. Using SmarterQueue, you can schedule social updates and organize your posts with features like categories, A/B testing, and automation.

Why should I enable this integration?

Without Bitly, SmarterQueue cannot gather click data for the links in your posts. When you connect the two, Bitly will shorten the links in your posts using your own Bitly settings, and your link metrics will still be centralized in your Bitly account.

Who can set this up?

Anyone with a SmarterQueue account and a Bitly account.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, SmarterQueue built this integration and can help you if encounter any problems.

How do I connect SmarterQueue to Bitly?

Select Profiles from the main menu.

Click the Bitly Add an Account button.

Enter your Bitly credentials and click Allow.

Links added to your social posts in SmarterQueue will now be shortened using your Bitly settings.

What is SocialBee?

SocialBee is a platform for managing your social media posts, training, and marketing teams.

Why should I enable this integration?

SocialBee will shorten links in your posts with their short domain by default. By connecting your Bitly account to SocialBee, you can use your Bitly settings to customize your shortened links and track click metrics in your Bitly account.

Who can set this up?

Anyone with a SocialBee account and a Bitly account.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, SocialBee built this integration and can help you if encounter any problems.

How do I connect SocialBee to Bitly?

Sign in to SocialBee.

In your profile menu, click Settings.

Scroll down to Short Links. and click theConnectbutton next to Bitly.

Enter your Bitly credentials in the authorization window and click Allow.

Once you log in, SocialBee will import all of your Bitly domains to the platform. Youll find them in the drop-down box in the Used Domain section.

What is Social Report?

Social Report is a social media scheduling tool. Use it to schedule, share, and recycle your social media posts.

Why should I enable this integration?

Social Report will shorten links in your posts with their domain by default. By connecting your Bitly account, you can use your Bitly settings to customize your shortened links and track their metrics in your Bitly account.

Who can set this up?

Anyone with a Social Report account and a Bitly account.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, Social Report built this integration and can help you if encounter any problems.

How do I connect Social Report to Bitly?

Connect Bitly to your project before you enable the integration.

Click Settings and select Profiles.

Click Modify Project Settings.

Modify Project Settings.

Select Bitly from the Link Shortener list and click Save.

Click Save.

What is Sprinklr?

Sprinklr is an enterprise software platform for managing your social marketing and customer interactions. It includes a core marketing product and added features to do everything from posting to your social channels to supporting your customers.

Why should I enable this integration?

Go beyond Sprinklr's simple link click tracking by connecting to Bitly for advanced link analytics and performance metrics. Once connected, you can create short links from Sprinklr's client management settings. These links will use your domain from Bitly, and all your click data will continue to be tracked in your Bitly account.

Who can set this up?

A Sprinklr administrator with access to a Bitly login.If you have multiple Sprinklr licenses, werecommend creating unique Bitly users for each license sothat you can segment your analytics accordingly.

While we are happy to help you with Bitly troubleshooting, like verifying your rate limits, Sprinklr built this integration and can help you if encounter any problems.

How do I connect Sprinklr to Bitly?

From the main menu, select Administrationand click Settings.

Click the three-line hamburger menu to open the left pane.

Under Manage Client, click URL Shortener.

Click Add URL Shortener.

Select Bitly.

Click Authorize. A Bitly authorization page will open.

Sign in to Bitlyand click Allowto grant Sprinklr permission to access your Bitly account.

Click the domain you'd like to use in Sprinklr and enter a unique name to identify it.

Click Add.

Your Sprinklr account is now ready to create short links through Bitly.

How do I create links from Sprinklr?

From the main menu, select Administrationand click Settings.

Click the three-line hamburger menu to open the left pane.

Under Manage Client, click Vanity URL.

From the top Vanity URLribbon, select Bitly.

Click Add Vanity URL.

Enter the link details. The contents of the Name field will appear after the slash in your shortened link.

Confirm the URL is correct in the Link Preview box.

ClickAdd.