D
57/100
Blue Cross Blue Shield of Massachusetts is a state licensed private health insurance company read more
Blue Cross Blue Shield of Massachusetts Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
The people I work with
Know that I'm helping people understand their healthcare when it can be pretty confusing at times
What's going wrong and how can it be improved?
Let the trainers do the training. Stop asking associates to do it. It took an entire year to figure out this person taught the wrong thing. Assiociates were actually processing that way. This person was focused on being as mean as possible when processing. They showed us the wrong way!!
Management is going wrong. I've had more supervisors than co-workers. Stop having associates with no training background, train other associates. Trainers get paid more than them. They should be able to handle it.
What do you like best about your company?
work life balance
What would you most like to see improved at your company?
compensation, development, learning opportunities
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