Blue Cross Blue Shield of Massachusetts – I work in the claims department and it's bad. There is no structure whatsoever. Supervisors are useless. They serve no purpose. The managers are hand picked and placed. If you're white you don't have apply for a new position, it's given to you. | Comparably

Blue Cross Blue Shield of Massachusetts – I work in the claims department and it's bad. There is no structure whatsoever. Supervisors are useless. They serve no purpose. The managers are hand picked and placed. If you're white you don't have apply for a new position, it's given to you.

Blue Cross Blue Shield of Massachusetts is a state licensed private health insurance company read more
EMPLOYEE
PARTICIPANTS
33
TOTAL
RATINGS
345

I work in the claims department and it's bad. There is no structure whatsoever. Supervisors are useless. They serve no purpose. The managers are hand picked and placed. If you're white you don't have apply for a new position, it's given to you.

Why do you feel undervalued and what would make you feel better about your compensation?

The management team in my department (directors included) has me doing someone else's job. The job is at a higher pay rate. Blue Cross owes me thousands of dollars in back pay.

What do you like best about the leadership team?

Sara Iselin is amazing. Personally, I like everything about her. I love the way she is restructuring the company. It's headed in the right direction. I have bo doubt that she'll get the company back on track.

What are some of the best things about your team?

Nothing. I don't think they'rw bright at all. Some of them don't believe in plural or past tense. This is in written correspondence. I actually feel for some of them. That's illiteracy. I don't converse with them at all. Some of them actally train people.

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