Blue Cross Blue Shield of Massachusetts Employee Reviews
Out of 26 Blue Cross Blue Shield of Massachusetts employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Blue Cross Blue Shield of Massachusetts improve their work culture.
What does the leadership team need to get better at?
Take actions and not use big words, Improve overall company culture, Support talented people
Showing employees that they're valued
Why do you feel undervalued and what would make you feel better about your compensation?
Fair and equitable pay with like-positions across the company.
What do your coworkers need to improve and how could you work together better?
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What needs to change to make the company culture better?
Leaders need to get back in touch with the front lines
What would you improve about your company's interview process?
Bring the right stakeholders to the interview and be transparent about the company culture
Give timely and specific feedback, especially with internal applicants.
What's going wrong and how can it be improved?
Let the trainers do the training. Stop asking associates to do it. It took an entire year to figure out this person taught the wrong thing. Assiociates were actually processing that way. This person was focused on being as mean as possible when processing. They showed us the wrong way!!
Management is going wrong. I've had more supervisors than co-workers. Stop having associates with no training background, train other associates. Trainers get paid more than them. They should be able to handle it.
What would you most like to see improved at your company?
compensation, development, learning opportunities