BNSF Railway Competitors | Comparably
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EMPLOYEE
PARTICIPANTS
378
TOTAL
RATINGS
3530

BNSF Railway Competitors

BNSF Railway competitors include Amtrak, Genesee & Wyoming, Union Pacific Railroad, Kansas City Southern and Canadian Pacific Railway Limited. BNSF Railway ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how BNSF Railway compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
3rd
NPS Rank
1st
Pricing Rank
2nd
Customer Service
1st

See BNSF Railway Culture vs Competitors:

BNSF Railway Competitors
RankCompanyScore
1Amtrak67
2Genesee & Wyoming58
3BNSF Railway52
4Union Pacific Railroad46

BNSF Railway Competitors at a Glance

Product Quality Score Comparison

BNSF Railway Ranks 3rd in Product Quality Score

86 Customers rate BNSF Railway's Product Quality Score a 3.7/5, which ranks it 3rd against its competitors, below Union Pacific Railroad.

  1. 1st
    Kansas City Southern
    5 / 5
  2. 2nd
    Union Pacific Railroad
    3.7 / 5
  3. 3rd
    BNSF Railway
    3.7 / 5
  4. 4th
    Amtrak
    3.6 / 5
  5. 5th
    Genesee & Wyoming
    3.6 / 5
Product Quality Score Comparison
RankCompany Score
1Kansas City Southern100
2Union Pacific Railroad75
3BNSF Railway74
4Amtrak73
5Genesee & Wyoming72
NPS Comparison

BNSF Railway Ranks 1st in Net Promoter Score

106 Customers rate BNSF Railway's Net Promoter Score a 27, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend BNSF Railway to a friend?”.

  1. 1st
    BNSF Railway
    27
  2. 2nd
    Union Pacific Railroad
    27
  3. 3rd
    Amtrak
    14
  4. 4th
    Genesee & Wyoming
    -20
NPS Comparison
RankCompany Score
1BNSF Railway27
2Union Pacific Railroad27
3Amtrak14
4Genesee & Wyoming-20
Pricing Score Comparison

BNSF Railway Ranks 2nd in Pricing Score

72 Customers rate BNSF Railway's Pricing Score a 3.7/5, which ranks it 2nd against its competitors, below Kansas City Southern.

  1. 1st
    Kansas City Southern
    5 / 5
  2. 2nd
    BNSF Railway
    3.7 / 5
  3. 3rd
    Union Pacific Railroad
    3.7 / 5
  4. 4th
    Amtrak
    3.4 / 5
  5. 5th
    Genesee & Wyoming
    3 / 5
Pricing Score Comparison
RankCompany Score
1Kansas City Southern100
2BNSF Railway74
3Union Pacific Railroad74
4Amtrak69
5Genesee & Wyoming61
Customer Service Comparison

BNSF Railway Ranks 1st in Customer Service

62 Customers rate BNSF Railway's Customer Service a 3.7/5, which ranks it 1st against its competitors.

  1. 1st
    BNSF Railway
    3.7 / 5
  2. 2nd
    Union Pacific Railroad
    3.7 / 5
  3. 3rd
    Amtrak
    3.6 / 5
  4. 4th
    Genesee & Wyoming
    3.2 / 5
Customer Service Comparison
RankCompany Score
1BNSF Railway74
2Union Pacific Railroad74
3Amtrak73
4Genesee & Wyoming64
Overall Culture Score Comparison

BNSF Railway Ranks 3rd in Overall Culture Score

378 Employees rate BNSF Railway's Overall Culture a 52/100, which ranks it 3rd against its competitors, below Genesee & Wyoming. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Amtrak
    67 / 100
  2. 2nd
    Genesee & Wyoming
    58 / 100
  3. 3rd
    BNSF Railway
    52 / 100
  4. 4th
    Union Pacific Railroad
    46 / 100
Overall Culture Score Comparison
RankCompany Score
1Amtrak67
2Genesee & Wyoming58
3BNSF Railway52
4Union Pacific Railroad46
eNPS Comparison

BNSF Railway Ranks 3rd in Employee Net Promoter Score

300 Employees rate BNSF Railway's Employee Net Promoter Score a -43, which ranks it 3rd against its competitors, below Genesee & Wyoming. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at BNSF Railway to a friend?”.

  1. 1st
    Amtrak
    17
  2. 2nd
    Genesee & Wyoming
    -24
  3. 3rd
    BNSF Railway
    -43
  4. 4th
    Union Pacific Railroad
    -49
eNPS Comparison
RankCompany eNPS
1Amtrak17
2Genesee & Wyoming-24
3BNSF Railway-43
4Union Pacific Railroad-49
Gender Score Comparison

BNSF Railway Ranks 2nd in Gender Score

5 Employees rate BNSF Railway's Gender Score a 68/100, which ranks it 2nd against its competitors, below Amtrak. The Gender Score tracks how positively women rate their experience at BNSF Railway.

  1. 1st
    Amtrak
    78 / 100
  2. 2nd
    BNSF Railway
    68 / 100
  3. 3rd
    Union Pacific Railroad
    42 / 100
Gender Score Comparison
RankCompany Score
1Amtrak78
2BNSF Railway68
3Union Pacific Railroad42
Diversity Score Comparison

BNSF Railway Ranks 2nd in Diversity Score

18 Employees rate BNSF Railway's Diversity Score a 47/100, which ranks it 2nd against its competitors, below Amtrak. The Diversity Score tracks how positively diverse employees rate their experience at BNSF Railway.

  1. 1st
    Amtrak
    73 / 100
  2. 2nd
    BNSF Railway
    47 / 100
  3. 3rd
    Union Pacific Railroad
    45 / 100
Diversity Score Comparison
RankCompany Score
1Amtrak73
2BNSF Railway47
3Union Pacific Railroad45

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