Booking.com Employee Reviews
Out of 510 Booking.com employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Booking.com improve their work culture. The Finance team, with 100% positive reviews, reports the best experience at Booking.com compared to all other departments at the company. The Operations team offered the most constructive feedback, with 6% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
Open, clear vision and driving the business forward in the right way
Review from HR Dept
Clear vision Open communication Focussed on growing the company but with a focus on people
Review from HR Dept
Support new comers in the team
I really appreciate the trust, transparency, faith, patience
I like how they spread positivity and encouragement
Review from Customer Support Dept
What does the leadership team need to get better at?
More "present" and transparent. Need some physical events too to re-build engagement
Review from HR Dept
Listen to employee feedback. Acknowledge that people want to be in the future with hybrid working, extended work from abroad options, realistic targets and promote more internally. We are losing talent, history (long tenured booking.com employees) because of red tape and strict internal mobility pol
Review from HR Dept
Please stop cutting jobs and making heavy use of temp workers and contractors. Morale in the company is low due to low investment in workers and lack of career options for anyone not in the dev teams.
What is the best part about your compensation package?
WFH allowance for all staff
everything is great Im happy with it
Insurance and credit for travelling
Review from Customer Support Dept
The money for holidays that the company provide us.
Review from Customer Support Dept
work life balance, benefits, time off, insurance
Why do you feel undervalued and what would make you feel better about your compensation?
The inflation rate is rocketing high in Amsterdam, I am paying half of my pay in rent very small things, for an instance travel card, most of the companies have it for free and we need to pay 116 euros every month Insurance, why can company pay on our behalf
Review from Operations Dept
If the payscales were the same in Amsterdam and in Manchester for each role. Using 'cost of living' salary is no longer a reasonable excuse to have the same role paid differently based on country of residence/cost of living.
Review from HR Dept
Better base pay. I've been with the company for over 8 years and if I were to change employer, I would be paid so much more. But I like Booking, and I know my built up knowledge and experience is worth a lot, especially when people come and go within the department.
Review from HR Dept
I have alot more experience and when being interviewed was not made aware of more senior roles in which I can perform
Review from HR Dept
For the amount of years of service in the company my salary is relatively low.
Review from HR Dept
What are some of the best things about your team?
Supportive people Kind and intelligent Inclusive environment
Review from HR Dept
work closely: try to find the solution when facing problems
teamwork and trust I like the most
How friendly and warm everyone is. That I can always ask for support
Review from Customer Support Dept
Everyone is amazing so kind and helpful.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Booking.com yet.
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What is most positive about the culture and environment at your company?
Causal wear: make me feel comfortable and less pressure when working
respect each other and be positive
How people are and how everything presented
Review from Customer Support Dept
That i have the opportunity to see different ways of thinking and have new ways of thinking in different situations.
Review from Customer Support Dept
diversity, empowerment, succeeding together, learning forever
What needs to change to make the company culture better?
There aren't any Environment reviews of Booking.com yet.
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What did you like most about the interview process?
Interview process was very easy
Review from Customer Support Dept
It was challenging, because we want the best; felt thrilled to get positive feedback after each round.
Review from HR Dept
Interview process was pretty clear and quite quick overall.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Booking.com yet.
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What makes you most happy at work?
The challenges we are solving together
Review from HR Dept
Can make customer travel without stress and feel happy
environment, colleagues and growth opportunities
That i can talk to my colleagues and my everyday word i do
Review from Customer Support Dept
My team / colleagues and the nice environment t hat we have at work.
Review from Customer Support Dept
What's going wrong and how can it be improved?
No confidence in CEO and senior leadership who are looking to save pennies and reward shareholders by looking to cut people. High turnover in leadership and new leaders have corporate profits in mind first.
What do you like best about your company?
There aren't any Outlook reviews of Booking.com yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Booking.com yet.
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