Booking.com Leadership Employee Reviews | Comparably
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Booking.com Claimed Company
Founded in 1996, Booking.com is the world's most popular hotel reservations website, with trusted services in 41 languages. read more
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EMPLOYEE
PARTICIPANTS
131
TOTAL
RATINGS
3726

Booking.com Leadership Employee Reviews

What do you like best about the leadership team?

Open, clear vision and driving the business forward in the right way

Review from HR Dept

Clear vision Open communication Focussed on growing the company but with a focus on people

Review from HR Dept

Support new comers in the team

I really appreciate the trust, transparency, faith, patience

I like how they spread positivity and encouragement

Review from Customer Support Dept

Everyone is so nice and approachable

Review from Customer Support Dept

direction, transparency, clarity, diversity, ownership

They are very caring for me. From onboarding until day to day routine, it feels like I am not alone.

the culture, its pretty chill

Review from Operations Dept

Dedication to the common goal.

Review from HR Dept

They try their best to be transparent

Review from Finance Dept

They are quick to inform us of information and business changes

Review from Customer Support Dept

I believe they are approachable, transparent, listen to employees and also answer the difficult questions.

Review from HR Dept

Clear mission and strategic vision!

They care - they want to do the best thing for us as employees

Review from HR Dept

Clear and consistent mission and vision

Review from Operations Dept

They set time to speak to the company & answer questions from their employees, even the tough ones.

Review from HR Dept

I am not sure if it stays anonymous

They have a clear strategy of where they want the company to be in and the steps needed to get there.

Review from HR Dept

They give me autonomy and invest in my development

What does the leadership team need to get better at?

More "present" and transparent. Need some physical events too to re-build engagement

Review from HR Dept

Listen to employee feedback. Acknowledge that people want to be in the future with hybrid working, extended work from abroad options, realistic targets and promote more internally. We are losing talent, history (long tenured booking.com employees) because of red tape and strict internal mobility pol

Review from HR Dept

Please stop cutting jobs and making heavy use of temp workers and contractors. Morale in the company is low due to low investment in workers and lack of career options for anyone not in the dev teams.

TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated Booking.com Leadership the Highest

  • Department - Customer Success
    +12%
  • Department - Customer Support
    +8%
  • Ethnicity - African American/Black
    +4%

Rated Booking.com Leadership the Lowest

  • Department - Finance
    -13%
  • Ethnicity - Hispanic or Latino
    -11%
  • Gender - Non-Binary
    -8%
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