Bravo Brio Restaurant Group Employee Reviews
Out of 74 Bravo Brio Restaurant Group employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping Bravo Brio Restaurant Group improve their work culture. The Sales team, with 73% positive reviews, reports the best experience at Bravo Brio Restaurant Group compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 67% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Not being liars who tell people to quit if they don't like them and explicitly stating that everyone is replaceable and nobody is an important part of the team.
More structure, more communication and more understanding and to show appreciation to the in-house staff
Genuinely care about the well being of employees rather than guests. They push employee needs off to the side
Communication with employees. Respect all staff and treat them as equals.
Better management and involvement from corporate
Why do you feel undervalued and what would make you feel better about your compensation?
Pay me hourly , keep your benefits they do nothing for anyone anyway.
I feel very undervalued. I can work as hard as i possibly try and managment just chooses to not see potential in me our of their own personal spite against me. A lot of favoritsm goes on, ill be punished and talked to for doing something wrong but an employee who is favored, never gets spoken to.
I did feel undervalued and all i want is my last check so i never have to deal with this company again
Its not as much brio's fault as it is our location. Cliental is awful and management, instead of resolving issues by the rules that we're trained by, they create excuses and loopholes for certain customers.
Review from Customer Support Dept
If this manager was no longer here
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
More team work, help each other
Nothing the other employees under management are fine just dont let them con you
Actually do work fairly and not slack off
Review from Customer Support Dept
What needs to change to make the company culture better?
Different management/ management that are more experienced and highly trained on how to lead a team and be professional
Managers attitude needs improved a lot
Review from Sales Dept
What would you improve about your company's interview process?
Be nicer to new employees
Review from Customer Support Dept
More thorough interview about criminal backgrounds
Review from Customer Support Dept
What's going wrong and how can it be improved?
Reestablish guest relationships. We used to have regulars that would come in and ask about managers and service staff by name. That doesn't happen anymore. Table touches are nonexistent until there is a problem and they ask for a manager or the server advocates for themselves and the table.
Food, management, slow reaction time to situations
Managment is lazy and does not care about their staff or their business. Loopholes are made when they shouldn't be (ex. sanitary measures, training, prepping) and employees are harasssed daily, sexually, mentally, and emotionally. Revaluation of managment and quite possibly new managment is needed.
Review from Customer Support Dept
NEEDS NEW MANAGEMENT!!!! ASAP and better wages
Rules only apply to certain ppl.
Review from Sales Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Bravo Brio Restaurant Group yet.
Be the first to contribute a review.