Bravo Brio Restaurant Group Employee Reviews

it was great until it wasn't. current AGM and person in charge at my former store files and coerces others to file falsified/untrue reports on employees to have grounds for termination. i used to love working there but he has made it miserable.

It is a really good company that i love to work for. The only problem is Carl Pierce, one of the managers at Brio Bravo in Southlake, Texas. He's a horrible manager that doesn't know how to treat employees. People have quit because of him and many dislike him.

I love what I do but I don't feel like there's a way to move up in this company

My management is extremely unprofessional. A lot of favortism going on in the establishment and a lot of retaliation issues. Manager John specifically also is unprofessional to where he stares ar employees body parts and favors and those who he finds attractive. (Video proof can be provided)

Resteraunts are hell but it was the coolest place i worked even if they did play favorites

Our leaders are great but they have their favirotes and that can be tricky when in a leadership role. Theres no actual authority or standards for people.

My managers are the best, its their higher ups that I have an issue with.

That theyre very easy to work with and very polite always

Review from Sales Dept

Good support from the team

Review from Sales Dept

It could be better with the way things are run

Review from Customer Support Dept

Not being liars who tell people to quit if they don't like them and explicitly stating that everyone is replaceable and nobody is an important part of the team.

More structure, more communication and more understanding and to show appreciation to the in-house staff

Genuinely care about the well being of employees rather than guests. They push employee needs off to the side

Communication with employees. Respect all staff and treat them as equals.

Better management and involvement from corporate

Pay me hourly , keep your benefits they do nothing for anyone anyway.

I feel very undervalued. I can work as hard as i possibly try and managment just chooses to not see potential in me our of their own personal spite against me. A lot of favoritsm goes on, ill be punished and talked to for doing something wrong but an employee who is favored, never gets spoken to.

I did feel undervalued and all i want is my last check so i never have to deal with this company again

Its not as much brio's fault as it is our location. Cliental is awful and management, instead of resolving issues by the rules that we're trained by, they create excuses and loopholes for certain customers.

Review from Customer Support Dept

If this manager was no longer here

Review from Sales Dept

Everyone there flows together very well, everyone helps eachother and over all good vibes around, wonderful morale. Most of the time very upbeat. I truly enjoy being apart of this team with the exception of one person.

Theyre understanding of real life

Very high energy. Very easy to talk to

Review from Sales Dept

Our teamwork and communication skills

Feels like family (coworkers, not management)

More team work, help each other

Nothing the other employees under management are fine just dont let them con you

Actually do work fairly and not slack off

Review from Customer Support Dept

I love how everyone gets into the holidays here, its my favirote part everyone gets together at night and decorates for the next day. They creating of custom drinks, i love it.

Toxic, servers have a problem with everything.

Review from Sales Dept

The coeworkers that helped me get better

its a great place to start at when youre new to the resturant industry, but once yoh know the ins and outs of how a GOOD resturant is ran, brio is not for you

Review from Customer Support Dept

My employees make the day exciting

Review from Sales Dept

Different management/ management that are more experienced and highly trained on how to lead a team and be professional

Managers attitude needs improved a lot

Review from Sales Dept

The manager that interviewed me no longer works there, but she was very kind and personable. She outlined both the expectations I should have for the job and that they would have for me.

Hands on experience on the spot

I was hired right away

The manager had real standards and expectations

Validation the company wouls thrive business wise

Be nicer to new employees

Review from Customer Support Dept

More thorough interview about criminal backgrounds

Review from Customer Support Dept

Being treated fairly and appreciated.

Work environment and team w

Making money and making my guest smile

Review from Sales Dept

Reestablish guest relationships. We used to have regulars that would come in and ask about managers and service staff by name. That doesn't happen anymore. Table touches are nonexistent until there is a problem and they ask for a manager or the server advocates for themselves and the table.

Food, management, slow reaction time to situations

Managment is lazy and does not care about their staff or their business. Loopholes are made when they shouldn't be (ex. sanitary measures, training, prepping) and employees are harasssed daily, sexually, mentally, and emotionally. Revaluation of managment and quite possibly new managment is needed.

Review from Customer Support Dept

NEEDS NEW MANAGEMENT!!!! ASAP and better wages

Rules only apply to certain ppl.

Review from Sales Dept