Brilliant Earth – Please streamline customer service. I have had to talk with too many employees for the issues. Also, you need to own your mistakes when you make them. My ring and stone were damaged in the repair process and they tried to pass it off to me.

Brilliant Earth

Brilliant Earth was co-founded by Beth Gerstein and Eric Grossberg, who met at Stanford University. read more

EMPLOYEE PARTICIPANTS: 26

TOTAL RATINGS: 249

CEO: Beth Gerstein

Please streamline customer service. I have had to talk with too many employees for the issues. Also, you need to own your mistakes when you make them. My ring and stone were damaged in the repair process and they tried to pass it off to me.

Other Employee Reviews for Brilliant Earth

Briefly describe your overall experience at your company

Awesome!! Fun lovely easy fast!!

What do you value most about this brand?

The intentional Ethics and Transparency of the company

Briefly describe your overall experience at your company

My experience working for Brilliant Earth was negative at best. Not only is upper management completely inept, but staff are underpaid and overworked.

What is most positive about the culture and environment at your company?

Everyone is willing to help and better eachother
Environment review

Briefly describe your overall experience at your company

BE is a toxic work environment and they hide behind pretty jewelry. They under pay their workers and sweep major issues under the rug. Highly do not recommend.

Rate your company

Brilliant Earth – Please streamline customer service. I have had to talk with too many employees for the issues. Also, you need to own your mistakes when you make them. My ring and stone were damaged in the repair process and they tried to pass it off to me.

Please streamline customer service. I have had to talk with too many employees for the issues. Also, you need to own your mistakes when you make them. My ring and stone were damaged in the repair process and they tried to pass it off to me.

Other Employee Reviews for Brilliant Earth

Read Reviews by Category

Browse All Companies