Brooks Automation FAQs

Compared to other brands, we most often find our shoes to fit slightly shorter. We recommend ordering Brooks running shoes 1/2 size to one size larger than what you wear in casual or dress shoes.

Some other brands also run a little small, so it can be best to be fitted when trying out new models or versions to make sure they will work well for you. Use our Store Finder tool below to help find a local retailer in your area to help get you fitted.

Store Finder: https://www.brooksrunning.com/en_us/store-locator

CLICK HERE to fill out the Replacement Request Form

When used for its intended purpose, Brooks footwear has a life expectancy of 300 to 500 miles or three to six months. Sports bras have a life expectancy of 12 months.

If you are experiencing a reduction in performance during this time frame, please tell us about it! We will happily replace any product that does not perform to Brooks high expectations, under normal use and within the functional life of the product.

To submit your item to be evaluated for replacement, please fill out our Product Replacement Request.

Product Replacement Request

Want to make great gear even greater? Keep testing it. Its the science we live by, and were recruiting you to help. As a Product Tester, youll be on the cutting edge, directly informing the development of our new footwear and apparel.

Think you have what it takes?

Choosing the right shoe for your best run should help you run farther, faster, more comfortably - or all 3! Here are some tips:

1.) Use our Shoe Finder to walk you through the process and explain the science of our shoes.Think about the ride - how do you want your run to feel? Do you like cushiony pillows under your feet? A springy, responsive stride? A more minimal sole to connect you to the earth? Are you running for distance or speed? Road or trail?

2.) Visit a local store for a professional fitting! Use our Store Locator to find a local running store, whose staff are incredibly knowledgeable about running and the gear that goes along with it. Your needs may change over time, so it's a great idea to create a relationship with your local store staff for expert advice.

3.) Try a pair! Our True Blue Guarantee means you can try a style and if it doesn't work, you return them within 90 days and try another!

Visit the My Account page and log in to edit any of the personal information in that section, including email (in the "Personal Details" section) or shipping addresses (in "Address Book").

GuideRails support system is built into the footwear midsole and revolutionize traditional stability technology found in running shoes. Delivering on-demand support, GuideRails allow your hips, knees, and joints to move within their unique motion path while you run all without traditional posts.

This innovative new form of stability doesn't "correct" your stride. Instead, it assists your body in finding its natural path, or Stride Signature.

How It Works:

A good way to think about how GuideRails work is to picture a bobsled track. As the bobsled rockets down the icy course, the crew works to guide it down the "line" the ideal path through the course. The fastest times are achieved when the sled glides effortlessly down the course with limited side-to-side movement.

Now, lets apply this to the runner.

Much like the bobsled, runners perform best when they stay within their personal "line" what we like to call their Natural Habitual Joint Motion. GuideRails are designed to do just this help runners maintain the most efficient and natural motion throughout the run.

Read More about Brooks Technology

While most of our products are vegan-friendly, we do produce a few models that would not be. The following models would not be vegan-friendly. If you are curious about a model not listed here please do not hesitate to reach out.

Levitate 2 LE

Ricochet LE

Addiction Walker

Levitate LE (discontinued)

Dyad Walker (discontinued)

Beast 16 LE (discontinued)

Chariot (discontinued)

Vanguard (discontinued)

Fusion (discontinued)

Regent (discontinued)

Mojo (discontinued)

To view your order history visit the My Account page and log in. A link to your order history will be available to view.

From your order history you can track packages and begin a return, or remind yourself the style of the last shirt that you loved! Order History is only available for customers who have created an account.

When shopping on BrooksRunning.com you can choose to pay with any of the following options:

Visa

Mastercard

American Express

Discover

PayPal

All payments are made using up to date, secure payment technology, and Brooks employees do not have access to your credit card number or PayPal login information.

The fit of running shoes is important to the health of your feet and the quality of your run. There are a variety of shoes available in the Brooks line that offer a range of experiences so you can choose the perfect shoe for the fit, feel, and ride you prefer. Here are some tips:

You will always want approx. 1/2 in. of space (a thumbs width) between the end of your big toe and the end of the shoe. This often means sizing up your running shoes 1/2 of a size from what your normal size.

The width can be important. If you've never had a professional fitting, it might be a great idea - especially if you've ever felt shoes were too narrow or too wide for you. We carry many of our styles in Wide and Narrow width options, although colors are sometimes more limited.

Fit and feel is a matter of preference, and it might take you a couple of tries to choose the right shoe for your perfect run. This is why we offer the True Blue Guarantee - to allow you the opportunity to find the best shoe in the bet size.

To find a local store for a professional fitting, please use our Store Locator. Your needs may change over time, so it's a great idea to create a relationship with your local store staff for expert advice.

Click Here for Sizing Charts

When looking for the right shoe for your runs you will want to pay mind to the arch of your feet. The arch of your foot is the curved portion along the inside edge of your feet. On our products, we list the ideal arch types that the shoe is designed to compliment. If you have a low/flat arch then you would want a shoe listed with a low/flat arch. If you have a high arch or high instep then you would want to lean towards a model listed with a med/high arch.

There are some helpful tests you can perform at home or a local running shop can help you in identifying which type of arch you have and what may work best for you. Use our Store Finder tool to help find some great running shops in your area that can help you identify your arch type.

Find a Local Brooks Retailer

How do I track my order?

Why isn't my tracking number working?

Indiana Distribution Center Delays

Tracking says my package was delivered, but I haven't received my order.

What shipping carrier does Brooks use?

Will my order require a signature?

How do I decide what shipping method to use?

Can I ship outside of the U.S.?

How do I ship to a military address?

How do I track my order?

Visit our Order Lookup page to track your order ! You will need your order number and billing zip code to track your order.

Why isn't my tracking number working?

Tracking Numbers can take 24-48 hours once shipped to generate the details within the label in case you are seeing limited information. If your package has not shipped yet it may not show any tracking information until processed.

For more information about order status or tracking, please use our Order Lookup page.

Indiana Distribution Center Delays

Brooks is moving to a new-and-improved shipping center and a big move like this comes with some growing pains. Please bear with us - some orders are taking 5-7 business days to arrive. We're working as hard as we can to get everyone's orders out in a timely manner. We encourage you to shop locally with our store-finder if you need your gear quickly

Tracking says my package was delivered, but I haven't received my order.

If your package tracking information is showing as delivered but you cannot locate your package we suggest to check around with friends/family/neighbors or any leasing or office staff in your building to see if they may have received it by mistake. If you cannot locate your package please contact our Runner Experience Team for further help.

What shipping carrier does Brooks use?

In most cases, orders are shipped via FedEx. If shipping to a PO Box or Military Address, USPS will be the carrier.

From time to time we may choose another carrier (i.e., UPS or DHL). In any case, your order will be delivered within the time frame promised.

Will my order require a signature?

Orders through brooksrunning.com do not generally require a signature. From time to time a carrier may require a signature, even when not requested by us, for a variety of reasons. We are unable to control whether a carrier will require a signature.

How do I decide what shipping method to use?

During the Check Out process, you will be able to select your preferred shipping method when entering your Shipping Address.

Please remember that shipping times are measured in Business Days, excluding weekends and holidays.

Can I ship outside of the U.S.?

Shipping is available to destinations within the U.S. (all 50 states and U.S. territories) and APO/FPO addresses. For availability outside the U.S. please visit our International Shipping Page.

How do I ship to a military address?

When shipping to a US military address, please make sure you enter APO or FPO as the City,along with the appropriate State Code for the location (AP, AE, AA, etc.) and the correct zip code. An example may look like this:

PFC JOHN DOEPSC 3 BOX 4120APO AE 09021

For more information about shipping to US Military bases, please see the USPS Military page.

What is Plantar Fasciitis

Support Shoes

Neutral Shoes

Find a Local Brooks Retailer

What is Plantar Fasciitis?

Plantar fasciitis can be tricky to solve with a single shoe as it can be quite different from person to person. These are some guidelines for which models may work best. Typically we find shoes with a higher drop from heel to toe, good cushion to take the impact away, and sometimes a less flexible option to help in case the other benefits aren't enough.

The first thing to find out is if you pronate or not as you walk/run. Pronation is as you walk/run your ankles will have a tendency to roll inwards towards each other and onto your arches, putting a lot of pressure on the inside edge of your feet.

If you feel you do this then you will want to check the SUPPORT SHOES suggestions. If you feel you walk pretty flat and stable, or perhaps roll outwards a little, then you will want to read the NEUTRAL SHOES suggestions. To help find out if you pronate you can visit a local running shop and have your gait analyzed by simply walking/running in the store as they watch. Linked below is our store finder to help find somewhere that could offer this:

Find a Local Brooks Retailer

Support Shoes:

A great option to start with to help with plantar fasciitis relief is our Adrenaline GTS model. The Adrenaline GTS offers a 12mm drop from heel to toe which helps to put your weight more in the forefoot and away from the plantar in your heel. The Adrenaline GTS has great cushion underfoot and supports to keep your pronation controlled as you walk/run. If you feel that you do not have enough cushion or perhaps too much flex in the Adrenaline GTS then you will want to explore our Addiction model. The Addiction is a highly supportive option, it will offer the same 12mm drop benefit of the Adrenaline GTS and pronation support but with some added stability. The Addiction features a rollbar through the midsole that helps to minimize excessive flex to the shoe and foot as you walk/run which in turn can help to cut back on stress to your plantars.

Neutral Shoes:

A great option to start with to help with plantar fasciitis relief is our Ghost model. The Ghost offers a 12mm drop from heel to toe which helps to put your weight more in the forefoot and away from the plantar in your heel. The Ghost offers a slightly wider toe-box by design to help get you a little more wiggle room in the fit and has great cushioning to help make for soft and smooth travels. In case you feel the Ghost is too flexible and you are getting a lot of agitation still in your plantar then I would suggest trying our Dyad model. The Dyad will offer the same 12mm drop benefit of the Ghost and work to keep your gait neutral but with some added stability. The Dyad helps to minimize excessive flex to the shoe and foot as you walk/run which in turn can help to cut back on stress to your plantars.

As plantar fasciitis can vary from each persons' experience we suggest these shoes as guidelines of good models to try. Depending on your experiences we may have a better option. Feel free to reach out to help find the best model for your feet and your runs.

A finely calibrated mix of Brooks DNA EVA foam, air, and rubber, DNA LOFT cushioning is Brooks softest feel and ride, engineered to provide a softer feeling underfoot without losing responsiveness and durability.

Our most responsive midsole technology that offers best-in-class energy responsiveness by encasing a polyurethane-based foam inside thermoplastic polyurethane (TPU) skin.

BioMoGo is our midsole foam which provides long-lasting cushioning in an environmentally friendly package. A nontoxic natural additive encourages anaerobic microbes to munch away 50 times faster once it hits an active, enclosed landfill.

DNA midsole material formulated to offer 25% more cushioning for runners seeking an ultra-soft and protective ride without sacrificing responsiveness.

What you may be seeing are not charges to your account, but temporary authorization holds placed due to multiple attempts to place the order. This may happen because of incorrect information used when placing the order, hiccups in the processing, or a bank issue in the instance of protecting your card from fraud.

Authorization holds generally disappear from your account within 3-5 business days of being placed. If you'd like us to investigate the situation further, please supply us with the name on the card and the last 4 digits of the card number, and we would be happy to look into this matter for you!

Our Distribution Center works fast to get you out on your next run. We are unable to cancel or change orders once submitted butwe will always do the very best we can to process your request if possible.

It is best to reach out immediately if you need to make any changes or cancel your order. You can message or chat, but for the fastest service, we suggest to call (855-427-6657) during business hours.

Contact Us

Brooks Return Policy

How do I return an item?

How can I check the status of my return?

How long does it take for a refund to be processed?

Error Generating Return Label

I lost my return label, what do I do?

Schedule a Return Pick Up

How can I return or exchange an item I bought at a retail store?

How do I process an exchange?

Brooks Return Policy

At Brooks, we know we make the best running gear in the world, and we are willing to stand behind that belief with a return policy to match.

Brooks offers the True Blue Guarantee - a promise that you'll love your gear, and if you don't we will take it back for 90 days after purchase. Run in it, sweat in it, inside, outside, in the rain - if it doesn't perform the way it should, send it back.

Unworn items can be returned for one full year from the date of purchase.

Please note that the expected lifespan of performance running shoes is 300-500 miles or 3-6 months, which can vary based on weather, surface, temperature, etc. Running shoes are designed and manufactured for forwards linear movement, so other uses (for example, other sports which may require lots of lateral movement) may result in wear that is unexpected.

Sports bras/apparel (especially those used in heavy rotation) are generally ready for replacement after one year.

How do I return an item?

We offer free returns for refunds within 90-days of purchase if you don't love your new Brooks gear - even after you've run & sweat in it! Any unworn items can be returned up to one year after purchase.

To print the return label, go to our Returns Center, and enter your order number and billing zip code. You'll be able to choose what you want to return and print your label.

How can I check the status of my return?

To check the status of your return, enter your order number and zip code in the Returns Center, or log into your account to find your order. Once you find your order click the Track Return link to see your package's progress back to us.

Once your package is delivered, we will process the return in two business days and youll receive an email confirming the credit.Please allow your bank 3-5 business days to post the credit to your account.

Returns Center

How long does it take for a refund to be processed?

Please allow up to 3 business days for your refund to appear in your account once received. Most often, returns sent through FedEx Ground are received in 5-7 business days.

In case FedEx does not service your area, you can use our pre-paid return label at USPS as well. We strongly suggest using FedEx for the fastest delivery to our Returns Center.

Error Generating Return Label

To print the return label, go to our Returns Center, and enter your order number and billing zip code. You'll be able to choose what you want to return and print your label for free from there.

If you are encountering an error message or unable to type in the Returns Center, please contact our Customer Support team for assistance in returning your package.

I lost my return label, what do I do?

You can reprint a return label in a couple of ways:

1.) Access your email and locate the label that was sent to you previously. You will be able to print the label from there.

2.) Log in to your account and access your return request, clicking on the Reprint Label link.

3.) Go to the Returns Center and enter your order number and zip code to access your recent returns, clicking on the Reprint Label link.

Schedule a Return Pick Up

It's always nice to get door-to-door service when you've got a lot to run with. We offer free pick-up on returns for when you are unable to drop off your return.

Click Here to Schedule a USPS Pick Up

How can I return or exchange an item I bought at a retail store?

Please discuss return options with the store you purchased the product at, as they generally will be able to honor our True Blue Guarantee. If that isn't successful, please contact us and we will do our best to help.

Contact Customer Support

How do I process an exchange?

Brooks has one focus - the run. To that end, we want to make sure that everything we do is in service of getting you the gear you need and back to running quickly - and theres nothing fast about a traditional exchange process.

Youll always have 90 days to swap out a shoe if its not working for you. To do this, head to our Returns Center and print a free return label to ship your product back to us - then you can order the new item (with free shipping!) without worry.

We will process your credit within two business days of receiving the returned product, and by then you may already have your new item and be out on the run trying it out.

Returns Center

Combining our best energy return with a sleek new look, the Levitate 3 delivers a super springy ride and a perfected fit thanks to the sock-like upper.

Offering our best energy return, the Levitate 3s DNA AMP midsole technology gives you back more of the effort you put in.

A flexible, arrow-point pattern on the outsole helps you move from heel to toe quickly without losing energy.

A redesigned knit upper with a pseudo-integrated tongue provides a secure, sock-like fit that moves with you.

Shop the Levitate 3

We love to offer replacement insoles to help keep your shoes feeling great, but we have currently run out of insoles and unable to offer them currently. We hope to have this program reinstated in early 2020.

In the meantime, we recommend reaching out to your local running store to explore other solutions. Please use our Store Finder found on our website to locate a store near you!

Click Here to visit the Store Finder!

Hi there! Are you looking to contact Brooks Running Customer Care? We are more than happy to help.

There are a number of ways to contact Customer Care - and a great deal of information available if you'd like to find your answers yourself! You can use the search function in the lower right-hand corner of our site at any time to find answers to Frequently Asked Questions (FAQs).

At the bottom of the Support widget, you'll see an option to Contact Us. During business hours, you'll see options for email, live chat, or phone service. After hours, you'll always be able to submit a request that sends us an email for help.

If you'd like to call us directly, our phone number is 1-855-4-BROOKS (1-855-427-6657).

We are happy to help! Give us a call at 855-4-BROOKS, or contact us and we will help you process the exchange.

Embrace the energy of the Bedlam 2. Our springiest DNA AMP cushioning, paired with our holistic GuideRails support technology, gives your run a rocket-like boost.

Built with our best energy return, the DNA AMP midsole gives you back more of the effort you put in.

We've shifted our focus beyond the feet to the most injury-prone part of a runner's body: the knees. GuideRails support keeps you moving comfortably by keeping excess movement in check.

Redesigned flat-knit upper and integrated collar provides a secure, sock-like fit that moves with you.

Shop the Bedlam 2

An extended version of our Progressive Diagonal Rollbar, which is a tri-density post at the medial arch that is biomechanically engineered to allow for progressive support and create smoother transitions from the midstance phase to the propulsion phase.

Order confirmation emails can often be sorted to the spam or junk folders by the email provider or filters. It is best to check in these folders in case you have not yet in case it may have been sorted away.

Our team is happy to help you gather order details and resend confirmations in case you have not received yours. You can also view your order history within your Brooks Running account if you signed in when placing an order.

Feel free to give our team a call or reach out to us if you need further help in receiving your Order Confirmation Email. 1-855-427-6657 (1-855-4-BROOKS)

Running shoes come in a variety of widths in order to ensure you get the best possible fit for your foot and your run. Click Here to find a local running store!

Our shoes range across the following options, availability varies by model and color:

Men's

Women's

Narrow

B

2A

Medium/Normal

D

B

Wide

2E

D

Extra Wide

4E

2E

The most typical width is Medium/Normal. Ifyou'vealways worn shoes without a thought about their width, this is more than likely the size you should be in. Ifyou'veexperienced squeezing at the sides of your feet, earlier wear at the sides of shoes than youd expected, or other signs that your feet may not be a typical width, we highly recommend visiting a local run shop for a professional fitting.

Beginning this spring, thePureCadenceis no longer part of our footwear line. While it was a loved shoe, we see many runners choosing the PureFlow 7 for a Connect experience or gravitating toward support options in other experiences like the Ravenna or Adrenaline GTS. As we look ahead to the future of the Connect experience, were taking into account those that ran in and loved the PureCadence so we can offer flexible, lightweight options for all. Runners looking for a replacement shoe can try the Asteria in the Speed experience or an Energize shoe like the Ravenna.

Shop the Adrenaline GTS

Shop the Ravenna

Shop the Asteria

A great sports bra can be as important to women on the run as a great pair of shoes, and at Brooks we put just as much care into the design and construction of them. The research and science that our bra designers put into the fit, comfort and functionality of Brooks Sports Bras are second to none.

Choosing the right bra for your needs can be challenging. Here are some ideas to help:

Check out our Bra Finder and we will walk you through finding a bra that you won't just like - you'll rave to your friends.

Visit a local running store for a professional bra fitting! We personally go to our retailers and train their staff on proper fitting techniques and the nuances of choosing the perfect bra. They'd be happy to help you! Visit our Store Locator for your local store.

Try a couple - our True Blue Guarantee means you can try them risk-free and find the bra that you'll love so much you'll tweet about it.

CLICK HERE to fill out the Replacement Request Form

When used for its intended purpose, Brooks footwear has a life expectancy of 300 to 500 miles, or three to six months, while sports bras and apparel have a functional life of 12 months. A product that has problems after this time frame would generally not be considered defective.

If you believe that a Brooks item has a defect in materials or craftsmanship that has caused the product to fail during the functional life expectation, we want to help. Please complete our Product Replacement Request and we will evaluate the problem and find a solution.

At Brooks, we know we make the best running gear in the world, and we want to make sure you know it too - that's why we created the True Blue Guarantee.

Take your new Brooks purchase out on the run. Test it out with your normal training. Sweat in it. Run a muddy trail in it. If you find that our shoes or apparel aren't living up to the high expectations we set for performance run gear, send it back within 90 days and we will be happy to refund the original purchase price.

Most eGift Card orders will be processed within 1-3 hours but may take up to 48 hours depending on your credit card company.

From time to time, email service providers will "hide" the gift card as junk mail! Here are some links to find a missing card in your email:

Gmail

Yahoo

You can find tips for other providers using Google.If it has been more than 48 hours and you still are unable to locate the email, please feel free to contact Customer Service.

Save money without sacrificing quality. Check out past seasons of our favorite running gear to catch a great deal. Browse Sale Items

We also send texts, emails and fliers in the mail letting folks know we will be offering some great deals all season long to all customers, no coupon required! Sign up for the mailers here or unsubscribe here.

Get the early access text messages as soon as something drops by texting "EARLYACCESS" to 33233 or stop them by texting "STOP" to the same number.

CLICK HERE to fill out the Replacement Request Form

Performance running shoes are created with only one thing in mind - the run. Designing shoes for running means designing a tread that performs better than any other when moving in a forward motion. Using our shoes for other uses, particularly those which involve lateral movement, can result in tread separation earlier than the normal functional life of the shoes, which is 300-500 miles or 3-6 months of use.

If you believe that a Brooks item has a defect in materials or craftsmanship that has caused the product to fail during the functional life expectation, we want to help. Please complete our Product Replacement Request and we will evaluate the problem and find a solution.

Brooks offers eGift Cards so you can give the gift of the run to anyone in your life!

Visit our eGift Card page and choose the amount of the gift, providing the name and email address of the recipient. They will receive their gift via email and will be able to purchase anything they want from brooksrunning.com.

Most eGift Card orders will be processed within 1-3 hours, but may take up to 48 hours depending on your credit card company.

Last Day to Order for Christmas?

How do I see my Brooks order status?

How do I track my Brooks order?

What do I do if I didn't receive trackinginformation?

Does Brooks Running offer coupons?

What is Brooks Running Return Policy?

Returning a Gift Without Receipt?

Exchanging a Gift?

Does Brooks offer Gift Cards?

Does Brooks offer Gift Receipts?

Other Helpful Articles and Links!

Last Day to Order for Christmas?

The last day to order for Christmas delivery is December 19th. We always recommend ordering early to make sure your gear arrives on time for the holidays. Once your order has shipped you will be emailed a tracking link so you have the opportunity to keep an eye on your package.

How do I see my Brooks order status?

To check your order status visit our Order Lookup page and enter your order number along with the billing zip code used on your order.

How do I track my Brooks order?

To track your order visit our Order Lookup page and enter your order number along with the billing zip code used on your order. Click Here to Lookup Your Order

What do I do if I didn't receive trackinginformation?

Tracking Numbers can take 24-48 hours once items are shipped to generate the details within the label in case you are seeing limited information. If you aren't seeing any tracking information, your package may have not shipped yet and will not show any tracking information until processed. Click Here to Lookup Your Order

Does Brooks Running offer coupons?

We don't have any discount or promotional codes at the moment, but you can get notified about sales and discounts by textingEARLYACCESSto 332-33, and you can also subscribe to our emailing listhere for similar but more in-depth notices.

What is Brooks Running Return Policy?

If your gear does not work out, we have a great return policy to help. We offer free returns for refunds within 90-days of purchase, even if the items are worn. Any unworn items can be returned up to a year after purchase. Click Here to Visit the Returns Center!

Returning a Gift Without Receipt?

We are sorry to hear your gift did not work out well. If you need to return a gift you received please reach out to our elves so we may work out a solution for you! Click Here to Contact Us or call us at 855-427-6657 (855-4-BROOKS).

Exchanging a Gift?

We do not have a formal exchange program available. The fastest way to get into the right item is to reorder for the new item and return the item that isn't working out using our free pre-paid return label. This allows your new items to be sent out without having to wait on the return to arrive. Click Here to Visit the Returns Center

Does Brooks offer Gift Cards?

Help spread some holiday cheer with a Brooks Running eGift Card. A Brooks eGift Card is quick, easy, and good any time at BrooksRunning.com for when you are uncertain about what to give as a gift. Click Here to Purchase an eGift Card

Does Brooks offer Gift Receipts?

We do not have the option to provide gift receipts this holiday season. Orders are shipped without packing slips to reduce our impact on the environment and will not include values paid.

Other Helpful Articles and Links!

Can I ship outside of the U.S.?

Apparel Fit and Sizing Tips

Footwear Sizing Tips

Our legendary shoe just learned new tricks. Our latest Go-To-Shoe now has our holistic GuideRails support system plus soft yet responsive cushioning.

Weve shifted our focus beyond the feet, to the most injury-prone part of a runners body: the knees. GuideRails are built to keep your ankles, knees and beyond running the way your body wants to run naturally.

BioMoGo DNA and DNA LOFT cushioning work together to provide a just-right softness underfoot without losing responsiveness and durability.

Shop the Adrenaline GTS 19

Our Go-To-Shoe is turning 20 and isn't slowing down. New, integrated GuideRails support is smoother than ever while just-right cushioning softens every step.

Responsive BioMoGo DNA cushioning stacked above a soft DNA LOFT Crash Pad work together to provide a touch of spring underfoot while cushioning each footfall.

We've shifted our focus beyond the feet to the most injury-prone part of a runner's body: the knees. GuideRails keep you moving comfortably by keeping excess movement in check.

A new streamlined, engineered mesh upper with 3D Fit Print offers the structure and proven fit the Adrenaline is known for without excess bulk.

Shop the Adrenaline GTS 20

The Brooks Pro Program is a celebration of all the professionals in our community spreading our Run Happy message! Qualifying members are automatically enrolled in our email program so that youre always in the know about the latest and greatest at Brooks. You also get sweet discounts on shoes and apparel!

The energy around this program has grown even bigger than we ever imagined.

We are no longer accepting new applications to the program but we are still honoring it for those already enrolled. If you submitted an application prior to August 13th, 2019, it will be processed and you will be notified if you qualify. Most applications are being processed within a month of receipt.

You can still get involved in all things Brooks via Facebook, Twitter, Instagram, and Snapchat and signing up to be the first to hear about new gear and special news.

Celebrate your commitment to the Marine Corps Marathon with specially branded MCM running gear! Supplies are limited and not expected to be restocked after the race.

Any remaining product from MCM expos is uploaded to BrooksRunning.com and available while supplies last.

If you've received an incorrect item or size, please let us know! We will take care of the problem quickly and make sure the right item is ready to run as soon as possible.

How to wash shoes:

We recommend following these directions to keep your shoes looking and performing their best.

Remove the internal liner and hand wash the shoes in warm water with mild soap. Make sure not to submerge or soak the shoes in water. We do not recommend using a washer or dryer machine for cleaning our shoes, as they can be too aggressive and cause the shoes to stretch or warp compromising the materials and performance of the shoe.

Stuff your shoes with newsprint (plain if you have it) and allow them to air dry. When they are all dried out, you can reinsert the liner and hit the road again

How to dry a wet shoe:

Depending on how wet they get and the method of drying, running shoes can encounter adverse results. If a performance running shoe is worn through rain, submerged and/or soaked, the materials may lose quality in elasticity, softness, cushion, and overall last.

If your shoes are submitted to any of these scenarios, we recommend that you stuff them with newspaper and leave them in a warm place over night. Do not use any heat (dryer, baseboard heaters, sunlight) to dry them because it can ruin the synthetic materials in the shoe's upper.

Getting the right fit for your feet is essential to moving comfortably and running happy. While our website cannot process an order for split sizing on shoes, our retail partners can! We empower our retail partners to be able to offer split sized shoes in store. It comes down to the store management if they will honor this service, so it can be best to call first.

Visit our Store Finder tool to help you find who is selling our products locally in your neighborhood.

Find a Local Brooks Retailer

Kick your run into overdrive. Springy DNA AMP gives an energized ride while a new flat-knit upper ensures a sock-like fit.

BioMoGo DNA and DNA AMP cushioning work together to provide a light, responsive ride that gives more energy back to you while you're road running.

A flexible, arrow-point pattern on the outsole helps you move from heel to toe quickly, without losing energy.

Comfort goes into stealth mode inside the sleek simplicity of the flat-knit upper. A hidden heel wrap and suede heel tab prevent irritation.

Shop the Ricochet 2

Stay supported and stay the course in this soft, stable shoe. Controlled support and a roomy forefoot cater to those of us who like to feel grounded.

BioMoGo DNA midsole cushioning dynamically adapts to your stride, keeping you on cruise control mile after mile. The Extended Progressive Diagonal Rollbar guides your body back into its natural motion path with more control. A roomy design caters to flat or voluminous feet.

Shop the Addiction 13

Performance running shoes are created with only one thing in mind - the run. Fabrics are carefully developed to provide the very best performance available for the lifetime of a running shoe - which is 300-500 miles of 3-6 months of use. Holes in the fabric after this period of time would be considered normal wear and tear. Here are some other reasons you might experience holes:

Size - running shoes should have 1/2 inch (a thumbs width) of space between the end of your longest toe and the end of the shoe. If you are experiencing holes at the end of the toe box of your shoes, consider whether there is enough room there. Perhaps sizing up 1/2 size would help.

Width - if you are experiencing holes in the fabric on the sizes of your shoes, particularly at the widest point of your foot, it's possible you would benefit from a wider shoe.

Stride - if your shoes are rubbing against each other during your stride, you might see wear on the inside of the shoes or on the collars around the ankle. Some runners also experience holes in the toebox from lifting their big toe as a part of their stride.

If you believe that you are experiencing holes in the fabric of your shoes that are caused by a design or manufacturing flaw, please contact us and we will be happy to help.

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Visit our Store Finder

Sometimes it is best to try the product on yourself to be sure the fit and experience are ideal for you and your runs. Our Store Finder tool helps to locate retailers in your area that stock our products, some even participate in listing their inventory for you to browse in advance. Visit our Store Finder to find some great running gear in your neighborhood.

The Ravenna 10 features updated support, a new internal bootie for maximum breathability, and the midfoot transition point to go from heel to toe more quickly. The new GuideRails offer a holistic support system which offers support beyond the ankles. The new GuideRails holistic support system provides on-demand support for your unique stride. GuideRails are built to help your ankles, knees and beyond to run the way your body wants to run naturally.

Shop the Ravenna 10