Altice USA – Its all about profit. They never resolve network issues so customers suffer with poor service from the first call into customer service down to the tech who comes ti the home.

Altice USA is an American cable television provider/multiple system operator based in New York City. read more

Its all about profit. They never resolve network issues so customers suffer with poor service from the first call into customer service down to the tech who comes ti the home.

What's going wrong and how can it be improved?

Remove the manegmant team and replace with people who truly care about helping the customers and not the numbers of sales

Why do you feel undervalued and what would make you feel better about your compensation?

I am not doing my job i was hired for its been switch do to downsizing. I am not qualified to do what i do iow but i need my job.

What are some of the best things about your team?

Everyone is ready to help, and share the load.
Team review

Briefly describe your overall experience at your company

it became terribly overall disheartening.
Review from Customer Support Dept

What needs to change to make the company culture better?

Create a Better work environment
Environment review from Customer Support Dept

Rate your company