Altice USA – Let go of the majority of the company to run on a skeleton crew. Customer service is gone and no regard for employees. | Comparably

Altice USA – Let go of the majority of the company to run on a skeleton crew. Customer service is gone and no regard for employees.

Altice USA is an American cable television provider/multiple system operator based in New York City. read more
EMPLOYEE
PARTICIPANTS
177
TOTAL
RATINGS
1677

Let go of the majority of the company to run on a skeleton crew. Customer service is gone and no regard for employees.

What are some of the best things about your team?

They work hard with little support

What does the leadership team need to get better at?

Taking care of their employees

What needs to change to make the company culture better?

Better pay and more employees

What would you improve about your company's interview process?

Pay scales should be upfront

What's going wrong and how can it be improved?

Customer service has been moved overseas and most of the face to face with customers is done by contractors.

Why do you feel undervalued and what would make you feel better about your compensation?

If they paid me more than a stock boy at Walmart and had pay ranges based on the job and not based on employees current salary.

Other Employee Reviews for Altice USA

What are some of the best things about your team?
Briefly describe your overall experience at your company

it became terribly overall disheartening.

Review from Customer Support Dept
What needs to change to make the company culture better?

Create a Better work environment

Environment review from Customer Support Dept
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