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Anonymously Rate Your Experience & Make Work BetterCaffè Nero employees are -20% more likely to recommend Caffè Nero as a great place to work
| 20% | Promoters |
|---|---|
| 40% | Passives |
| 40% | Detractors |
Working at Caffè Nero is rated average by 14 employees, across various culture dimensions. Caffè Nero employees are most satisfied about Environment, Manager, and Team categories, putting Caffè Nero’s culture in the Top 35% compared to similar sized companies on Comparably. See below in detail how working at Caffè Nero was rated by employees.
Overall Company Culture at Caffè Nero is rated B
Last updated months ago
Caffè Nero ranks in the Top 35% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work Better| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
We are proud of the espresso that made our reputation. The quest for better coffee inspired the first Caffè Nero in 1997 and sustaining that ambition and excellence remains at the heart of everything we do
No cutting corners, stay focused on excellence and treat people with kindness.That is why we have grown: one coffee, one customer and one store at a time.
| Headquarter | United Kingdom |
|---|---|
| Website | www.caffenero.com |
| Founding Date | 1997 |
| Company Status | Private |
14 employees at Caffè Nero have reviewed Caffè Nero across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 14 Caffè Nero employees give their leadership a grade of B, or Top 30% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Caffè Nero are mostly dissatisfied with their total compensation at Caffè Nero, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Caffè Nero are pleased with their team. 14 Participants grade the quality of their coworkers an A. The majority believe the meetings at Caffè Nero are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Caffè Nero believe the environment at Caffè Nero is positive. Most Participants believe the pace of work at Caffè Nero is extremely fast. About 67% of the employees at Caffè Nero work 8 hours or less.
Overall, the employees at Caffè Nero are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Caffè Nero employees have provided insight into whether or not they clearly understand Caffè Nero's KPIs and OKRs.
How much do people at Caffè Nero get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Caffè Nero is $123,420, or $59 per hour, while the estimated median salary is $125,171, or $60 per hour.
At Caffè Nero, the highest paid job is a Director of Sales at $225,571 annually and the lowest is a CS Rep at $45,213 annually. Average Caffè Nero salaries by department include: Business Development at $143,565, Finance at $105,118, Customer Support at $61,941, and Legal at $188,026. Half of Caffè Nero salaries are above $125,171.
3 employees at Caffè Nero rank their Compensation in the Bottom 5% of similar sized companies (based on 9 ratings) while 3 employees at Caffè Nero rank their Perks And Benefits in the Bottom 5% of similar sized companies (based on 3 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
17th Percentile $95k | $95k | 17th Percentile |
33rd Percentile $116k | $116k | 33rd Percentile |
50th Percentile $176k | $176k | 50th Percentile |
67th Percentile $226k | $226k | 67th Percentile |
83rd Percentile $268k | $268k | 83rd Percentile |
100th Percentile $279k | $279k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Caffè Nero across various culture dimensions.
Caffè Nero PTO policy is a critical component of the benefits package offered to employees.

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What is Caffè Nero eNPS?
The eNPS for Caffè Nero is -20
What is the salary for Marketing Manager in Caffè Nero?
Marketing Manager average salary in the US is 104k
What are the salaries in the Product in Caffè Nero?
The average salaries for Product in Caffè Nero is 146k
What are the benefits at Caffè Nero?
Caffè Nero perks and benefits are Health Insurance & PTO / Vacation Policy