Help whenever needed always available 24/7
Staffing. They let people do whatever they want. Or residents get left in urine and feces all day. Our don and administrator doesn't care and won't help us.
Getting rid of the cliques that we have in our building. Getting more staff or at least showing us that they appreciate us with more than a pizza party, they get old. Having repercussions for the lazy people and make them take better care of our residents.