Caring.com Claimed Company
Caring.com is an online destination for those seeking information about care services for aging parents, spouses and other loved ones. read more
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I work as a Family Advisor. The role is rewarding because you can often truly help seniors. It is a sales position and the sales coaches get a bonus to make Family Advisors set tours and send leads to community partners. Often this poor method of compensating coaches results in bad leads to partners
What makes you most happy at work?
Knowing a family moved into a community you recommended.
What are some of the best things about your team?
Family Advisors are happy to help each other and share information.
What is most positive about the culture and environment at your company?
You do get to help seniors and their families. They thank-you for having options for them i their time of need.
Why do you feel undervalued and what would make you feel better about your compensation?
More knowledge of senior care and less negative micro management by sales coaches that are more concerned about making metric bonus for themselves than helping you succeed.
What does the leadership team need to get better at?
Family Advisor coaches don’t teach or help you. They bet down you to make metrics so they can make bonus money. Negative coaching very bad. Turnover is extremely high for family advisor
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