Caring.com – Big bait and switch call center. They attract people to their website who are seeking resources or knowledge about senior care then read a script to them and direct them to private pay home care or senior communities that pay them for referrals. | Comparably

Caring.com – Big bait and switch call center. They attract people to their website who are seeking resources or knowledge about senior care then read a script to them and direct them to private pay home care or senior communities that pay them for referrals.

Caring.com Claimed Company
Caring.com is an online destination for those seeking information about care services for aging parents, spouses and other loved ones. read more
EMPLOYEE
PARTICIPANTS
28
TOTAL
RATINGS
253
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Big bait and switch call center. They attract people to their website who are seeking resources or knowledge about senior care then read a script to them and direct them to private pay home care or senior communities that pay them for referrals.

What is most positive about the culture and environment at your company?

You can work remotely which is nice

What are some of the best things about your team?

Sharing knowledge and encouraging team members

Why do you feel undervalued and what would make you feel better about your compensation?

Stop lower the commission plan every few months

What did you like most about the interview process?

It was simple and organized

What makes you most happy at work?

The end of the day. The day they pay the bonus checks

What does the leadership team need to get better at?

Very negative approach to the call center team. High turnover they apply pressure and micro manage

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