71
out of 100
Celcom is the country’s first and foremost mobile telecommunications provider with almost 14 million customers. read more
Celcom Competitors
Celcom competitors include Maxis and Axiata. Celcom ranks 1st in CEO Score on Comparably vs its competitors. See below how Celcom compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
1st
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
1st
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd
See Celcom Culture vs Competitors:
- 1st
Maxis70 / 100 - 2ndCelcom66 / 100
CEO Ratings Comparison
Celcom's CEO Score Ranks 1st
16 Employees at Celcom rate Michael Kuehner a 71 out of 100, which ranks them 1st out of Celcom's competitors. Last rating was months ago.
Product Quality Score Comparison
Celcom Ranks 1st in Product Quality Score
68 Customers rate Celcom's Product Quality Score a 3.6/5, which ranks it 1st against its competitors.
NPS Comparison
Celcom Ranks 2nd in Net Promoter Score
75 Customers rate Celcom's Net Promoter Score a 7, which ranks it 2nd against its competitors, below Axiata. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Celcom to a friend?”.
Pricing Score Comparison
Celcom Ranks 2nd in Pricing Score
64 Customers rate Celcom's Pricing Score a 3.5/5, which ranks it 2nd against its competitors, below Axiata.
Customer Service Comparison
Celcom Ranks 2nd in Customer Service
60 Customers rate Celcom's Customer Service a 3.7/5, which ranks it 2nd against its competitors, below Axiata.
Overall Culture Score Comparison
Celcom Ranks 2nd in Overall Culture Score
25 Employees rate Celcom's Overall Culture a 66/100, which ranks it 2nd against its competitors, below Maxis. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Celcom Ranks 1st in Employee Net Promoter Score
16 Employees rate Celcom's Employee Net Promoter Score a 25, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Celcom to a friend?”.
Gender Score Comparison
Not Enough Ratings To Rank Celcom
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Not Enough Ratings To Rank Celcom
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